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3.7

based on 6.7k Reviews

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EXL Service Customer Care Executive Reviews

based on 153 reviews
Updated 29 Oct, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.4

Job Security

3.8

Company culture

3.7

Skill development

3.6

Work-Life balance

3.6

Work Satisfaction

3.4

Promotions/Appraisal

3.4

Salary & Benefits

Top Mentions in EXL Service Customer Care Executive Reviews

153 reviews found

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People also ask about EXL Service's Customer Care Executives

How is EXL Service to work for?
EXL Service is rated 4.0 out of 5, based on 153 reviews by employees on AmbitionBox. EXL Service is known for Job Security which is rated at the top and given a rating of 4.4. However, Salary & Benefits is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.4 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.8 at EXL Service by 153 employees. While job security is rated 4.4 and work-life balance is rated 3.6 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.

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Gender Based Ratings for EXL Service Customer Care Executive

based on 145 reviews
4.8
Rated by 51 Women

Rated 4.9 for Job Security and 4.3 for Skill Development

women
3.6
Rated by 94 Men

Rated 4.1 for Job Security and 3.6 for Company Culture

men

Working Days for EXL Service Customer Care Executive

based on 153 reviews
Monday to Friday
80%
Rotational Shift
12%
Monday to Saturday
5%
Alternate Saturday off
2%
Other
1%

Work Timings for EXL Service Customer Care Executive

based on 153 reviews
Flexible timing
Strict (12.30am - 9.30pm)
Strict (12.30pm - 9.30pm)
63%
4%
3%
30% employees reported other strict timings

Shift Timings for EXL Service Customer Care Executive

based on 153 reviews
Day shift
Night shift
57%
43%

Business Travel for EXL Service Customer Care Executive

based on 153 reviews
No travel
78%
Within city
15%
International travel
4%
Within country
3%
EXL Service Customer Care Executive Salary
based on 333 salaries
₹1.1 L/yr - ₹6 L/yr
At par with the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
16 total responses
freemeal
Free meal
3 total responses
healthInsurance
Health insurance
9 total responses
officeGym
Office gym
7 total responses
+4 more benefits
Compare EXL Service with

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3.4
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3.7
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3.7
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