EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.0 out of 5 stars on
AmbitionBox, based on 153 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in EXL Service Customer Care Executive Reviews
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153 reviews found
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Popular
Customer Care Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Mar 2021
Likes
The work environment is amazing and there is a immense gaming room and cafeteria for being fresh
Dislikes
They don't give opportunity to grow up for new joiners and don't pay hike
Work Details
I have 2 years and 5 month experience and work life is amazing average
Work timings: Strict Timings
Customer Care Executive in
Noida
Full Time
·
Administration Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2024
Likes
Good place to be , employee centric, Nice work environment. Timely pay, perks and leaves.
Dislikes
No employee training skill development provided, less appraisal.
Work related travel: This job involves
Travel Within Country.
Customer Care Executive (working remotely)
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2024
Likes
Leave provides by company but manager not approve any leave.
Cheapest mindset of supervisor.
Dislikes
When ask for PL & SL in case of health issues
Supervisor not approve. Supervisor ask to rating down.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Noida
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2019
Likes
Exl is almost company best and this company secure your job.
Dislikes
Company growth is very slow and associate provide is very low.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2023
Likes
Positivity coordination learning
Dislikes
Work hours were too long
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Aug 2023
Likes
Good work life balance.
Dislikes
Very poor increment yearly. Its equal to none.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
Customer Care Executive in
Pune
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2024
Likes
This company is very good for womens.
Good work culture and job security and main thing is both way cab facility available (home pickup and home drop)
Dislikes
NA
Customer Care Executive in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jan 2023
Likes
Exl environment..
Dislikes
Nothing all is good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Aflac Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 10 Apr 2019
Likes
Culture
Dislikes
Nothing
Work Details
To satisfied client
Work timings: Flexible Timings
Customer Care Executive in
Noida
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 19 Jan 2023
Likes
All good
Dislikes
Nothing and all good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Jaipur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jan 2024
Likes
Very good company
Dislikes
No dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
General Insurance Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2023
Likes
Takes three month training
Dislikes
Pathetic management and policies and salary growth 📈
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Jun 2023
Likes
Each and everything i liked here. This company deserves respect honor greeting and top most company in the world. Work culture, work environment, Working staff behaviour, supportive. I would like to give 10 Stars out of five ....hahaha ..I definitely would like to be a part of this organisation once again
Dislikes
Nothing is bad nothing is dislikeable here I would suggest each and everyone to join this organisation for your bright future. I won't leave this organisation if you join this once.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about EXL Service's Customer Care Executives
How is EXL Service to work for?
EXL Service is rated 4.0 out of 5, based on 153 reviews by employees on AmbitionBox.
EXL Service is known for Job Security which is rated at the top and given a rating of 4.4. However, Salary & Benefits is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 3.4 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.8 at EXL Service by 153 employees. While job security is rated 4.4 and work-life balance is rated 3.6 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.
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EXL Service Customer Care Executive Reviews by Locations