eClerx "Work Environment" Reviews

Likes

Some of the staffs.

Dislikes

Worst Work Environment, I experienced in my life. It was my first job ever. In initial 2-3 months they will be behaving like they are the best managers in the world they are so caring. They will keep the fix rotational time . But after 2-3 months they keep all the existing times in 1 week only. For example - if today my shift time is 12:30 am to 9:30am my tomorrow's shift will be 6:30pm to 3:30am or 4:30 to 1:30am . Like seriously??? And also in the work load they won't give us break time to time . If I will be 5 mins late because of customer. They will blame us for dragging the chat and we will miss our breaks and now We have to wait for more 2 hours. Or sometimes if we are having shift time of 4:30 our first break will be at 9:30pm. Like seriously??? What we gonna do till then . Why should we starve due to LAT team requirement. Also they adjust our weekoffs without our permission then they just say that," hum aapke liye break times adjust karte hai . Toh aap ye hamare liye karo na. ". Seriously man I was so done with the company and they are literally pressurizing us with their behaviour and sales target. I understand sales target is also important. But sometimes customer concern is very much different we can't just force the customer about the mobile services...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Worst Work Environment Ever!

Dislikes

Worst Work Environment Ever! Working at this company was nothing short of a nightmare. The work culture is toxic, oppressive, and downright disrespectful to employees. It's almost as if you are treated like a prisoner. Employees have no rights, no voice, and are constantly pressured toconform without any support from the management. If something is wrong, do not expect help or understanding - the management's only concern is making sales, even if that means lying to customers. In fact, they openly encourage agents to device clients, with comments like, "Do the sale, even if you need to lie"...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Very poor company

Dislikes

Lack of peers and management support, unclear expectation at the time of joining and afterwards. No support to sustain in the role. High politics. Not a healthy environment to work. One advice, if you are a person who know how to mold words, things and manipulative then join else avoid it. Otherwise this will cost your career....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good team and working in a good environment with skilled people.

Dislikes

The Annual paytoll structure is much less compared to other companies appraisal are not given to deserving candidates.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It is a good company with pleasant work environment. Just you should get good manager

Dislikes

HR support is not good, few HR are so rude in their behaviour,they talk rudely, they don't reply to skype msges, and they are not so helpful. Except for few HR they are so good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Professional Growth: Eclerx offers opportunities for career advancement & skill development through training programs. Work-life balance: we value the emphasis on maintaining a healthy work-life balance

Dislikes

Office Politics : Like in any workplace, office politics or conflicts between colleagues can create negative work environment Workload: Heavy workloads or tight deadlines can lead to stress and burnout if not managed effectively. Lack of Recognition : Employees may feel undervalued or unappreciated if their contributions are not acknowledged or rewarded....Read More

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Best work environment.

Dislikes

No dislike

Likes

Good supporting coligues .good working environment

Dislikes

There is nothing such as dislike everything was perfect.