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Back Office Department
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Actually, job security is 0%. One can be fired anytime without any proper reason. You need to work more than your capabilities and if found even a single mistake, you will be fired. Office politics has ruined the culture of the company. HR involvement in the happening is least. Attandance policy is worst. It's hard to get your full salary because everyone month the salary will be deducted due to the worst application. No, mannual attandance correction....Read More
The software EMS is worst. It causes salary deduction every month due to some glitches or it might be a conspiracy of the company. You won't get even a single paid leave in the beginning of the 3 months. No professionalism. No, training after the first training.
I was in an email process. The work was good but a number of changes in the process day by day makes you confused just because no SOP in the process. It's hard to remember every change. Every support staff has different updates abo
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Inbound Department
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Nothing
Management system is wrost
Work timings: Strict Timings
Customer Support Department
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Nothing.
Everything. Worst company ever
Worst
Work days: Rotational Shift (Flexible Timings)
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Full Time
Sales Support & Operations Department
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Good working environment.
No holiday on registered holidays.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Compensation & Benefits Department
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Full Time
Customer Success Department
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Good
Cogent e services company
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Enterprise & B2B Sales Department
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Environment
The salary structure is not proper
Full Time
Telecom Department
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HR behaviour is so good
Floor manager behaviour is bad
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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No job security No salary increase No pramotion s
Full Time
Sales Support & Operations Department
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fresher can working this office
good
Full Time
Sales Support & Operations Department
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Totally time Weaste
Totally time Weaste
Full Time
Marketing Department
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Good and Experience Company
Promotions
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Voice / Blended Department
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Culture
duty havers 12 hrs so
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
Full Time
Back Office Department
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They hire and give values and all growth promotion and skills
Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.
Work timings: Strict Timings
Full Time
Itpl Department
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Process is good and even the environment.
Company should have mimumm managing skills with agents and process ..there is not benifits from company and poor managing skills .bad experience with the company no holidays even on week off they used to call to do login.no freedom even for breaks.no commication between agents
Full Time
Sales Support & Operations Department
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Nothing
Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More
Full Time
Bharatpe postpe Department
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All the things was good
TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.
Full Time
Voice / Blended Department
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Honestly speaking I did not like anything about Cogent E Services. The work life balance is literally horrendously disgusting honestly. The Managers will call you to work even on week offs and will tell that you will be paid more if you come on week offs but later you won’t be paid anything extra. The DGM Ravinder was the most cruelperson I have ever seen in my life. He used to treat the employees really bad and used to shout at everybody. Hence, the work environment and work culture was poor. Except Nikita Maam all the other HR’s were full of attitude....Read More
Already written above.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
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cogent is very biggest organization & BPO sector management is very good support your employee & company help for employees career growth. "I have total 3 years experience in cogent e-services limited as a sales trainer profile my training & quality manager so good person (Mr.Debabratha kathora sir) Thanks & Regards Raman Kumar (Bareilly)
Not dislike about your cogent e-services limited three years completed my same organization so I am plans is other better opportunities & career growth, co- accident my resign has been completed but better opportunity not search reason my brother accident so hold in my searching for the job.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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What i like about cogent is that i meet some new people, and i had a great experience of my life with them.
There is nothing about cogent which is like rather than i meet some people who became a family for me. If we are talking about work culture, which is very poor, no promotion. Facilities are no pf, no job security, joining date will be post training if you successfully completed the training.
Full Time
Voice / Blended Department
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Cogent company is a BPO company and it is a very good company, promotions happen very quickly in it, due to which you can also develop your career.
This company is not like that because the security here is very strict and restrictions are imposed for everything and the security guards also stop you a lot and cut your salary too.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Retail & B2C Sales Department
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not satisfied, almost west of time ,
yes , i dislike because no promotion no salary increment has not value of experience person has not value ,where new employ gate higher then old agent employ and management has no movement for this smatter ,of education so i dislike this cogent Axis Bank E-service
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