AmbitionBox
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Full Time
Sales Support & Operations Department
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I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
Full Time
Sales Support & Operations Department
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Full Time
Tata Play Department
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I like to working inbound process
I don't like outbound
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Everything
Nothing
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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I guess there's nothing to like.
(Poor) Manager, upper management, leadership (Poor) pay, wage, raise, salary, benefits (Poor) Culture, team, environment Long (hours), (poor) schedule (Lack of) training, (too much) change
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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Nothing
Cogent is not a good company.. Even the HR and the management is not good.. Work life balance is terrible, everything is terrible there
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Operations Department
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Full Time
Front Office & Guest Services Department
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Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Work nature
PF is not there
Full Time
Customer Success Department
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Working culture
Salary And Appraisal
Work days: Rotational Shift
Work related travel: This job involves Travel Within City.
Full Time
Service Delivery Department
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All good everyone is supportive.
I did not get my experience letter
Full Time
Back Office Department
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Just promotion only.....
Everything worst company
Full Time
Service Delivery Department
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Good
Some process need to improve
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Salary is not good for IGPs
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors
In cogent im disappointed shift timings on evening to be late next week off
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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They hire and give values and all growth promotion and skills
Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.
Work timings: Strict Timings
Full Time
Itpl Department
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Process is good and even the environment.
Company should have mimumm managing skills with agents and process ..there is not benifits from company and poor managing skills .bad experience with the company no holidays even on week off they used to call to do login.no freedom even for breaks.no commication between agents
Full Time
Sales Support & Operations Department
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Nothing
Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More
Full Time
Bharatpe postpe Department
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All the things was good
TL AND 1 manager because on my last working day they will tell me if you will not revoke your resign then we will do the ZTP and they pick rendom girl and tell her you can take his name in ZTP and we will not force to revoke you resign.
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