AmbitionBox
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Insights from employee reviews on AmbitionBox
5 reviews
1 reviews
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Full Time
Employee Relations Department
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1.No development of skill 2.Bad environment to work 3.very bad senior management 4. So bossy people
Appraisal are not according to your work but according to your Chaplusi and Acting.So no need of hard work just do Chaplusi and work for years &years like some people are doing 😂😂😁
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Employee Relations Department
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Full Time
Compensation & Benefits Department
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The work pressure for each team is different, if you are lucky enough you'll get the right team. But again if you don't earn well there's no point.
I was overqualified for my designation and this was told by my employer, yet I was underpaid without enough benefits.
Full Time
HR Operations Department
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Full Time
Recruitment & Talent Acquisition Department
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Good
Good
Full Time
Compensation & Benefits Department
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Full Time
Recruitment & Talent Acquisition Department
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Nothing
Nothing is good in this company
Full Time
Recruitment & Talent Acquisition Department
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Good appraisal policy for agents level
Management is not good
Full Time
Recruitment & Talent Acquisition Department
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Salary time is fixed.
Partiality
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Thanks for Asking, Well I have been working with Cogent E Services since 21- Jul-2013 almost 9 years successfully completed "A milestone here achieved 👍🌟 So great achievement here I have rich expertise with our Cogent Welcome to Cogent to all new jobseeker A Great place to learn about job👍
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Operations Support Department
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HR Operations Department
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Good working organization comparing other BPO company's.
Need to improve alot off facility for the employees required, it's an biggest draw back as per my experience which i received complaints from employees, in operations there are alot off politics, if employees requirements and facilities are there bulk of hiring and target which company has it will be successful please note it, as per my truth experience thank you cogent team.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Administrator Department
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Overall good company.
Some support staff are not same as in front of you.
Good
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
HR Operations Department
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Awesome 😊
Nothing
Great work place
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
HR Operations Department
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No dislike
Good
Work timings: Flexible Timings
Work related travel: This is a desk job.
HR Operations Department
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Everything
Nothing
It's excellent
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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Cogent good starting for freshers they learn to how preform on company basic skills and time managemen then Hr,client,manager,Tl treating friendly character and supporting for advisors
In cogent im disappointed shift timings on evening to be late next week off
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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there is nothing to like
this people just terminate the good employees if they raise a voice against them. this is the worst company I have ever worked with. i still work here. but trust me they do not know how to manage everything properly.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Banking Operations Department
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Nothing
First of all at the time of interview hr will tell you there is no sales pressure but in floor they will continuously harass agents for selling and calls agents to work on weekoffs also
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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There were so many cultures and religioner person jobed but everyone live like family that's why I like there culture. When I was joined cogent then I was like so nervous hasitating nature but now I'm very confident. They were built and gained my skills.
There are a lot of stress created with one another everyone is pressured on everyone. I don't like there working process.
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Well, you get paid to work there.
There is no work-life balance in this company, the managers just ask you to work on your week-offs. They're always boasting about the promotions which only happens when there is a shortage in their staff, and when they do give promotions, it's only for the bootlickers. I've known a lot of colleagues there that have shown exceptionalskills and deserve to get a promotion but they never got it. The company culture is so toxic that I've seen 3 managers leave this job in a total span of 1 year. By the way, the job description of this "Customer Satisfaction" company says upselling but this job is ONLY focussed on sales....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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You can join here directly after 12th, for 12th and bcom freshers it gives average good salary.
No hikes in company even after working for more than two years. No PF. No value for your experience in other MNC's
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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I want to job opportunities in your company because my skills and my knowledge is matched with your company requirements....so I improve my skills and communication...
Because this company gives target to calls with customer requirement...so it is work load for me so I leave this job
Full Time
Back Office Department
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They hire and give values and all growth promotion and skills
Management is not supportive specially Quality team nd operations head just want to terminate there L1 level employees just for making 1st mistake they don't try to correct then.
Work timings: Strict Timings
Full Time
Itpl Department
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Process is good and even the environment.
Company should have mimumm managing skills with agents and process ..there is not benifits from company and poor managing skills .bad experience with the company no holidays even on week off they used to call to do login.no freedom even for breaks.no commication between agents
Full Time
Sales Support & Operations Department
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Nothing
Cogent policy and the way off talks and the process controller are totally talk with disrespect like you are nothing and they will give pressure to work because of the policy you cannot even deny that you are not comfortable and your skill are not on that target. They even don't care about your failure in quality and if you decide to leave the company then suddenly they will forcefully move to third level of warning and they will also do not accept the resignation...Read More
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AmbitionBox has 6 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. ... Read moreWipro
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