Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

RATE NOW!
- ABECA 2025
  
  RATE NOW!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Cogent E Services

Compare

based on 2.7k Reviews

Filter reviews by

Cogent E Services Call Center Agent Reviews

based on 12 reviews

Updated 6 Sep, 2023

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

2.9

Promotions/Appraisal

2.5

Work-Life balance

2.5

Skill development

2.5

Work Satisfaction

2.4

Salary & Benefits

2.4

Job Security

2.3

Company culture

12 reviews found

Sort by: Popular

Call Center Agent in Mangaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 06 Sep 2023

Likes

I like that only incentive

Dislikes

Salary not good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Call Center Agent in Bangalore / Bengaluru

Full Time

·

General Insurance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 26 Jun 2022

Likes

Cogent is good but inside management is not good full torture

Dislikes

Dislike no. No no am working with cogent

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Similar companies for Call Center Agent

View All

Tech Mahindra Reviews

4.6

• 9 Reviews

Conneqt Business Solutions Reviews

5.0

• 5 Reviews

Teleperformance Reviews

4.1

• 26 Reviews

Startek Reviews

4.6

• 7 Reviews

iEnergizer Reviews

5.0

• 4 Reviews

View More

Call Center Agent in Noida

Full Time

·

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Jan 2023

Likes

Learn more, good service

Dislikes

No work from home

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Call Center Agent in Hebal

Agency Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 May 2022

Likes

Behaviours is also not good

Dislikes

Cogent is jot good company nd HR ya manger is also not good they have not provide experience letter bcz cogent is bad company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Call Center Agent in NoidaC121

Outbound calling Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 24 Sep 2022

Likes

I have a good working experience in cogent

Dislikes

Management was not so good

Work Details

Work days: Rotational Shift (Strict Timings)

Call Center Agent in Noida

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Apr 2022

Likes

Good Management

Dislikes

Punching Time login time

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Call Center Agent in NCR

Voice Process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Aug 2020

Likes

Without any information for me behaviour issue allot my senior and hr rejected for me that clearenc are my behaviour issue Am standing my job if any questions They are m answer for m as per company policy is every questions anly reply is my senior as a company policy they have recjected rating Agent level no any allotted given taken by as company policy

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Cogent E Services.

Call Center Agent in Noida

Travel Agency Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2020

Likes

Cogent is very excillent company

Dislikes

No dis like purpose

Work Details

Collection

Work days: Monday to Saturday (Strict Timings)

Discover interview dos and don'ts from real experiences

Call Center Agent in Meerut

Service Delivery Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 27 Aug 2019

Likes

Customer handling nd talking behaviour knowledge nd product nd software knowledge but HR behaviour not well no problem solving only satisfaction

Dislikes

Salary issue working 9 h but salary 7000 salary increasment nt better years salary increasment only 200 .its very baad..

Work Details

I am calling agent..i am handling customer complaints airtel prepaid service inbound centre ...

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Call Center Agent in Bangulur

Customer Care Service Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 May 2021

Likes

Company is good but restrooms are not good even they were not provide tissue papers also last year i don't know present.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Call Center Agent in Noida

Agent Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Dec 2019

Likes

Excellent

Dislikes

Excellent

Work Details

Work timings: Flexible Timings

Call Center Agent in Noida

In bond Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Jun 2019

Likes

Because here am better feel becaus pay timing Awesome and cab facility and small target not pressor so I like cogent e services

Dislikes

Am not setisfied this questions here am better fell

Work Details

1 year experience cogent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Cogent E Services?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

Cogent E Services Call Center Agent Reviews by Locations

Cogent E Services Call Center Agent Noida Reviews

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 56% o...Read more

Home >
Reviews >
Cogent E Services Reviews >
Cogent E Services Call Center Agent Reviews

Working Days for Cogent E Services Call Center Agent

based on 12 reviews

Rotational Shift

56%

Monday to Saturday

44%

Work Timings for Cogent E Services Call Center Agent

based on 12 reviews

Flexible timing

Strict (1pm - 10pm)

Strict (11am - 8pm)

58%

21%

10%

11% employees reported other strict timings

Shift Timings for Cogent E Services Call Center Agent

based on 12 reviews

Day shift

100%

Business Travel for Cogent E Services Call Center Agent

based on 12 reviews

No travel

50%

Within city

50%

Cogent E Services Call Center Agent Salary

based on 31 salaries

₹1.1 L/yr - ₹2.8 L/yr

At par with the average Call Center Agent Salary in India

View more details

Employee Benefits for Cogent E Services Call Center Agent

Office cab/shuttle

1 total response

Cafeteria

2 total responses

Professional degree assistance

1 total response

Retirement benefits

0 total responses

View All

Wipro

3.7

Compare

TCS

3.7

Compare

Infosys

3.7

Compare

HCLTech

3.6

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company