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Cogent E Services

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3.3

based on 3k Reviews

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Cogent E Services Call Center Agent Reviews

Updated 6 Sep, 2023
Overall Rating
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3.0/5
based on 12 reviews

Rating distribution

Category Ratings

2.9

Promotions

2.5

Work-life balance

2.5

Skill development

2.5

Work satisfaction

2.4

Job security

2.4

Salary

2.3

Company culture

What employees say about Cogent E Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

56% employees reported

Flexible timing

Flexible timing

58% employees reported

Within city

Within city

50% employees reported

View more detailed insights

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12 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Cogent E Services Call Center Agent Reviews by Locations

Cogent E Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 56% o...f employees reported the working days at Cogent E Services as Rotational Shift. 58% employees reported the work timings at Cogent E Services as Flexible timing. Read more
Cogent E Services Call Center Agent Salary
based on 31 salaries
₹1.1 L/yr - ₹2.8 L/yr
At par with the average Call Center Agent Salary in India
View more details
Employee Benefits for Cogent E Services Call Center Agent
cab
Office cab/shuttle
1 total response
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
View All
Compare Cogent E Services with

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