Capgemini Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Likes

Nothing Specific Stands Out. Only positive is the retention of employee.

Dislikes

No Hikes, No Promotions. Top Leadership is Old. They don’t understand the changing trends. They have not changed their mindset with the time. If you are lucky you may get some good project otherwise you will struggle.

Likes

I made a big mistake by resigning from my past organization, I was getting a manager role, so I moved here. CG have old culture, like savings means remove people. Senior managers will ask I need automation, but they don't know meaning of Automation. When my team perform automation, instead of appraising it, they will say, now workload is reduced, remove a senior person and hire a fresher in place of him. In past 3 appraisal I was performer and after that received 2% hike overall. Now I will resign, no matters I have job or not....Read More

Dislikes

resign ASAP. last year, people were getting Oncall and Shift allowance. Now they have made a rule that eaither 1 can be taken. so now people are loosing approx 3,000 per month. which is 36K in year. they have reduced internet expense from 1000 to 500. so 6K per year reduced. so overall loss of 42K per year. also they have variable pay of 10% of your salary. Now in year end, they have given few fellows as 12K hike, so even a duffer can understand that his take home is reduced by 30K. also if you are average performer then they have reduced 12% of variable. so overall, from last year you will lose 50K by default. so before you join this trap, resign ASAP....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.

Work Details

Work policy: Whenever project manager and TL ask d to come we have to go it may be 5 days a week or full month.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Capgemini is a very professional company who manages business, client relations, staff relations in a nice way. I have worked with many consulting companies in past., Capgemini is the best in my experience.

Dislikes

Capgemini should try to recruit people within same onshore countries, rather to bring loads of people from offshore countries just because of low cost.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like , no team is ready to support and work . Firstly have so many departments and no one is clearly aware of their own responsibility. The senior most will just push off work on you and do nothing other than eating head on calls

Dislikes

Everything like cafeteria, stakeholders who are never ready to work on their parts and just create issues for others.

Likes

Was good work culture when I joined. Good projects and compensation

Dislikes

Leadership change drives poor culture. Poor salary growth. Politics as n+1 is not aligned with the work you do for client.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

According to the project u are allowed work from home. Hybrid is running for most of the projects. I like how many resources are provided for the leaning and development like coursera and their own websites.

Dislikes

Work life balance is terrible if you are given support projects.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

more learning /skill development scope

Dislikes

salary and perks are not competitive as compared to market. Have to return the appraisals/variable pay when resigned in a stipulated period

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work like balance

Dislikes

Salary, incentives additional benefits are poor