Capgemini Customer Success, Service & Operations Department Salaries in Bangalore / Bengaluru (Updated 2025)

Likes

I made a big mistake by resigning from my past organization, I was getting a manager role, so I moved here. CG have old culture, like savings means remove people. Senior managers will ask I need automation, but they don't know meaning of Automation. When my team perform automation, instead of appraising it, they will say, now workload is reduced, remove a senior person and hire a fresher in place of him. In past 3 appraisal I was performer and after that received 2% hike overall. Now I will resign, no matters I have job or not.

Dislikes

...pense from 1000 to 500. so 6K per year reduced. so overall loss of 42K per year. also they have variable pay of 10% of your salary. Now in year end, they have given few fellows as 12K hike, so even a duffer can understand that his take home is reduced by 30K. also if you are average performer then they have reduced 12% of variable. so overall, from last year you will lose 50K by default. so before you join this trap, resign ASAP.

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.

Likes

Company culture is good and employees needs are taken into priority. They give opportunities to learn

Dislikes

...re moved to bench. Course amount won't be reimbursed until it's clients money... Client won't pay anyway at the end certification money is on you. Transport facility is bad.

Likes

We will get an opportunity to work heavily and learn intensively. It will help beginners to grab the knowledge in the starting career.

Dislikes

Heavy work pressure, they expect us to work like a SME with an intern salary.

Likes

Work environment depends on the reporting manager, there is politics due to which you will not enjoy the work if you are not in the group

Dislikes

Over all experience is good. Salary is low compared to other companies, career growth is very slow