AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Engaged Employer
i
This company page is being actively managed by
Teleperformance Team. If you also belong to the team, you
can get access from
here
Teleperformance
Compare
Filter interviews by
Teleperformance Team Lead Operations Interview Questions, Process, and Tips
Updated
22 Jan 2025
Top Teleperformance Team Lead Operations Interview Questions and Answers
- Q1. Attrition and shrinkage explain
- Q2. What are your Kpi?
- Q3. How you will drive performance
Teleperformance Team Lead Operations Interview Experiences
23 interviews found
Anonymous
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. There are certain questions but not able to tell all
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It is very important to be specific if interviewer ask any question you should have to answer is very short and very effective
I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(1 Question)
- Q1. Self introduction, Behavioral questions
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.
I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.
Round 1 - One-on-one
(3 Questions)
- Q1. Tell me about your self why we hire you what r your hobbies
- Q2. How you manage your rotational shifts
- Q3. Tell me about your before experiences
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for Teleperformance Team Lead Operations interview:
- Introduction basic know ledge ab
What people are saying about Teleperformance
View All
a deputy manager
1w
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
Team Lead Operations Jobs at Teleperformance
Teleperformance Interview FAQs
How many rounds are there in Teleperformance Team Lead Operations interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Teleperformance Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Team Leading, CSAT, Team Management, Operations and Communication Skills.
What are the top questions asked in Teleperformance Team Lead Operations interview?
How long is the Teleperformance Team Lead Operations interview process?
The duration of Teleperformance Team Lead Operations interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Teleperformance Interviews By Designations
- Teleperformance Customer Care Executive Interview Questions
- Teleperformance Customer Service Executive Interview Questions
- Teleperformance Customer Service Associate Interview Questions
- Teleperformance Customer Support Executive Interview Questions
- Teleperformance Technical Support Executive Interview Questions
- Teleperformance Analyst Interview Questions
- Teleperformance Customer Support Associate Interview Questions
- Teleperformance Team Lead Interview Questions
- Show more
Interview Questions for Popular Designations
- Team Manager Operations Interview Questions
- Team Leader Quality Interview Questions
- Assistant Vice President Operations Interview Questions
- Senior Team Leader Operations Interview Questions
- Operations Executive Interview Questions
- Operations Manager Interview Questions
- Benefits Operations Administrator Interview Questions
- Process Specialist Interview Questions
- Show more
Teleperformance Team Lead Operations Interview Process
based on 19 interviews
3 Interview rounds
- HR Round - 1
- HR Round - 2
- One-on-one Round
View more
Team Lead Operations Interview Questions from Similar Companies
Fast track your campus placements
20%
less
than the average Team Lead Operations Salary in India
View more details
Teleperformance Team Lead Operations Reviews and Ratings
based on 421 reviews
Rating in categories
|
Customer Care Executive
6.3k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
6.2k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Associate
5.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
3.4k
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹0 L/yr - ₹0 L/yr |
Compare Teleperformance with
Concentrix Corporation
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Teleperformance Interview Questions >
- Teleperformance Team Lead Operations Interview Questions
Share an Interview