Teleperformance QA Analyst Interview Questions and Answers for Freshers

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Q1. Prepare about the quality in details
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General English Grammer, Email writing and Essay Writing

Q1. What do you know about content moderation ?
Ans. 
Content moderation involves monitoring and managing user-generated content on online platforms to ensure it meets community guidelines.
• Content moderation is essential for maintaining a safe and respectful online environment.

• It involves reviewing and removing inappropriate or harmful content such as hate speech, violence, or spam.

• Moderators may also enforce platform-specific rules and guidelines to promote positive inte...read more
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Q1. Discussion of Perks and Benefits of the organization and salary discussions
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Q1. Introduce yourself
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Q2. Where do you see yourself in five years?
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What is dpu nd dpo????

Q1. What is the atmosphere like in the workplace?
Ans. 
The workplace atmosphere is collaborative, supportive, and focused on continuous improvement, fostering both personal and professional growth.
• Open communication: Team members freely share ideas and feedback, enhancing collaboration.

• Supportive environment: Colleagues help each other, creating a sense of camaraderie.

• Focus on quality: Regular training sessions and workshops emphasize the importance of quality assurance.

• Po...read more
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Q2. Do you feel safe while working in FSL?
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Q3. How many people would you recommend for a position at FSL BPO?
Ans. 
I would recommend a diverse group of candidates for the position at FSL BPO to ensure a well-rounded team.
• Consider candidates with strong communication skills, as they are essential in a BPO environment.

• Look for individuals with prior experience in customer service roles, which can enhance team performance.

• Diversity in backgrounds can bring different perspectives, improving problem-solving and innovation.

• Assess candida...read more
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