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ESAF Small Finance Bank Interview Questions and Answers

Updated 5 Feb 2024
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Q1. During classroom training how can you manage the shrinkage

Ans.

Shrinkage can be managed during classroom training by implementing effective attendance tracking and monitoring systems.

  • Implement an attendance tracking system to monitor attendance and identify patterns of shrinkage.

  • Encourage trainees to communicate any issues that may cause them to miss training.

  • Provide make-up sessions for missed training to ensure trainees receive all necessary information.

  • Monitor trainee engagement during training to identify potential causes of shrinkag...read more

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Q2. What is the formula of throughput

Ans.

Throughput formula is output divided by time.

  • Throughput = Output / Time

  • Output can be units produced, customers served, etc.

  • Time can be hours, days, weeks, etc.

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Q3. How to achieve the OJT performance

Ans.

OJT performance can be achieved through proper training, guidance, and feedback.

  • Provide clear instructions and expectations

  • Demonstrate the task and allow trainee to practice

  • Provide constructive feedback and coaching

  • Encourage questions and open communication

  • Provide opportunities for hands-on experience

  • Monitor progress and adjust training as needed

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Q4. What is TNI and TNA

Ans.

TNI stands for Training Needs Identification and TNA stands for Training Needs Analysis.

  • TNI is the process of identifying the training needs of employees or a group of people.

  • TNA is the process of analyzing the identified training needs to determine the appropriate training program.

  • TNI and TNA are important steps in designing an effective training program.

  • Examples of TNI and TNA include surveys, interviews, and performance evaluations.

  • TNI and TNA help organizations to improve...read more

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Discover ESAF Small Finance Bank interview dos and don'ts from real experiences

Q5. Explain the attrition management process,

Ans.

Attrition management process involves identifying reasons for employee turnover and implementing strategies to reduce it.

  • Analyze data to identify reasons for attrition

  • Develop retention strategies such as employee engagement programs

  • Provide growth opportunities and career development plans

  • Conduct exit interviews to gather feedback and improve retention

  • Monitor and track attrition rates to measure success of retention strategies

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Q6. Explain the training methodology

Ans.

Training methodology involves identifying training needs, designing and delivering training programs, and evaluating their effectiveness.

  • Identify training needs through assessments and surveys

  • Design training programs with clear objectives and relevant content

  • Deliver training through various methods such as classroom sessions, e-learning, on-the-job training, etc.

  • Evaluate training effectiveness through feedback and assessments

  • Continuously improve training programs based on fee...read more

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