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based on 27.8k Reviews

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Teleperformance Call Center Agent Interview Questions and Answers for Experienced

Updated 6 Sep 2022

Teleperformance Call Center Agent Interview Experiences for Experienced

2 interviews found

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self and same interviews questions
  • Ans. I tell my self and said the answer jo unhone pucha
  • Answered by Ravi Joshi
Round 2 - Coding Test 

They check my typing speed

Round 3 - Selection 

(1 Question)

  • Q1. Kitni salary aap accept karte hai ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Sabse pehle to shant raho. Uske baad confident raho or jo interviewers puche uska jawab do. Job aapko pakki...

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. They say me about previous company experience
  • Q3. Good and was ask by the hr
  • Q4. Tell me about advancetage and disadvantage of social media

Interview Preparation Tips

Interview preparation tips for other job seekers - Everytime was at my time...this was a good time to work with teleformance company..
I like to grant that in future with also I will think about it

Call Center Agent Interview Questions Asked at Other Companies for Experienced

Q1. how can you used the card of health insurance in hospital ...

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What is inclusive and denial?
  • Ans. 

    Inclusive and denial are terms used in accounts receivable to describe payment statuses.

    • Inclusive refers to payments that have been received and applied to the account.

    • Denial refers to payments that have been rejected or not received.

    • Inclusive payments are typically marked as 'Paid' or 'Received' in the system.

    • Denial payments may require further investigation or follow-up with the payer.

    • Understanding the status of paym...

  • Answered by AI
  • Q2. What is Authorization??
  • Ans. 

    Authorization is the process of obtaining permission or approval to perform a specific action or access certain information.

    • Authorization is necessary for accessing sensitive data or performing certain tasks.

    • It involves verifying the identity and permissions of an individual or entity.

    • Examples include obtaining authorization to access medical records or make financial transactions.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Need knowledge in english

Round 3 - HR 

(1 Question)

  • Q1. Need to explain about the previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place, best tl and manager, even HR also, please make and use of the opportunity to get placement in omega
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is Frequency Denial?
  • Q2. What is COBRA and Explain COBRA?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just Prepare all the denials and basics in RCM. It's enough to clear the interview

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Scaring round based on the previous experience
Round 3 - Technical 

(1 Question)

  • Q1. Normal interview based on the previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - No proper good culture and no job secured think before join the company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Operations round with manager

Round 3 - One-on-one 

(1 Question)

  • Q1. Denial management
Round 4 - One-on-one 

(1 Question)

  • Q1. UB 04 questions

I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself? Why did you choose this company?
  • Q2. About work experience in previous companies?
  • Q3. Why did u choose this company?
  • Q4. Strengths and weeknesses.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before Going to interview be prepared very well. Do not get frighten When the HR askes questions. Be bold to answer what you know. Feel free to talk with the interviewer. Some basic questions should be prepared before the interview.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Dec 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself was the first question
  • Ans. You need give your best because first impression is the best impression
  • Answered Anonymously
Round 3 - Versant test 

(1 Question)

  • Q1. To check your versant ability
Round 4 - One-on-one 

(1 Question)

  • Q1. Why are you joining in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - First impression is the best impression...so make your best in these rounds and don't struck in your language, if you not have Fluency in english that's not the main thing, but you need to show your confidence that's matters

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self?
  • Q2. Why did you join this company?

Interview Preparation Tips

Round: Resume Shortlist
Experience: Qualifications and experience

Round: Test
Experience: Typing

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Call Center Agent interview for experienced candidates?
Teleperformance interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Teleperformance interview process for experienced candidates are HR, Resume Shortlist and Coding Test.
What are the top questions asked in Teleperformance Call Center Agent interview for experienced candidates?

Some of the top questions asked at the Teleperformance Call Center Agent interview for experienced candidates -

  1. Kitni salary aap accept karte ha...read more
  2. Good and was ask by the...read more

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based on 1 Teleperformance interview
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Teleperformance Call Center Agent Salary
based on 52 salaries
₹1 L/yr - ₹3.2 L/yr
16% more than the average Call Center Agent Salary in India
View more details

Teleperformance Call Center Agent Reviews and Ratings

based on 26 reviews

4.1/5

Rating in categories

4.3

Skill development

4.1

Work-Life balance

4.0

Salary & Benefits

4.3

Job Security

4.3

Company culture

3.9

Promotions/Appraisal

4.1

Work Satisfaction

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