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HDFC Ergo General Insurance Call Center Agent Interview Questions and Answers

Updated 21 Sep 2020

HDFC Ergo General Insurance Call Center Agent Interview Experiences

1 interview found

I applied via Referral and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. What do you know about the health insurance. How it is work for only one or full family
  • Q2. How can you used the card of health insurance in hospital ...
  • Q3. How much you can save the money be coz of this card do you know about something .
  • Q4.  have you any knowledge any other before works like professional any other work like calling and computer .
  • Q5. How much do you believe on your self for this job ....have you confidence on your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Any time when you are giving the answer .before you want to relaxed form otherwise your boss can say that you have no confidence for this job I think ....and any time you want smile on your face not too much but light smile can your work easy in interviews.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr round they will ask what is current pay is if you are experienced and other staff like that.

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.introduce yourself
  • Q2. What strategy you apply while hiring insurance advisor
  • Q3. Which audience you will target for hiring advisor
  • Q4. Are you comfortable in traveling or going in field for meeting prospect

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice you that be positive and speak confidently what you are speaking.

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - General insurance companies target all prodect sales work customer service all over work this company.

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join future Generali currently due to company has stopped doing Motor business from all vertical and now it's become only health company.

Interview Preparation Tips

Interview preparation tips for other job seekers - If u want to grow up thn choose it.

Interview Questionnaire 

2 Questions

  • Q1. Insurance type
  • Ans. Life Insurance or Personal Insurance. Property Insurance. Marine Insurance. Fire Insurance. Liability Insurance. Guarantee Insurance. Social Insurance.
  • Answered Anonymously
  • Q2. Miscellaneous Insurance
  • Ans. The property, goods, machine, Furniture, automobiles, valuable articles, etc. can be insured against the damage or destruction due to accident or disappearance due to theft. There are different forms of insurances for each type of the said property whereby not only property insurance exists but liability insurance and personal injuries are also the insurer.
  • Answered Anonymously

I applied via AmbitionBox and was interviewed in Aug 2022. There were 14 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - As a new starter,many people will ask about your previous employment and your new role at the company knowing what you re going to say will come in handy
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - getting good communication

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