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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Updated 26 Nov 2024

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
  • Q2. Do you have aadhaar card with phone number linked with it?
  • Q3. 1.what is customer support?
View all 26 questions

87 Tech Mahindra Customer Support Executive Interview Experiences

258 questions found

Sort by: Popular

I applied via Naukri.com and was interviewed before Jul 2020.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quite easy and smooth, recruiter was very helpful. On half hour i got confirmation from them that i was selected and on the same day was my induction. Training period is the honeymoon period. All the best chicos
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce your self?
  • Q2. Tell me about your memorable day.
2

HR Round (2 Questions)

  • Q1. Explaine about E-Commerce?
  • Q2. Are you comfortable in night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.

Get interview-ready with top interview questions

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself, which includes height qualifications, my family and hobbies
  • Q2. Guide me through your experiene
  • Q3. Why you left your last organization
  • Q4. Mock call (overchaged )
  • Q5. Why should we heire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be normal
Have faith in you. Practice common questions ask by operation manager. And always prepared your answer

What people are saying about Tech Mahindra

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a senior test engineer
4d (edited)
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Customer Support Executive Interview Questions

user image POTHULAMAHENDRA

posted on 4 Oct 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

Aptitude Test Round

A = 10 b = 20. Print (a+b)

2

Coding Test Round

N = int (input ('Enter n value:'). for in range(n): print ('*'*n)

Tech Mahindra interview questions for designations

 Customer Support

 (4)

 Customer Support Associate

 (111)

 Customer Support Officer

 (1)

 Customer Support Representative

 (1)

 Associate Customer Support Executive

 (2)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Aug 2024.

2 Interview Rounds

1

Group Discussion Round

Its nothing much , they won't ask critical thinking

2

HR Round (2 Questions)

  • Q1. How you mannage the situation, when the product order delayed for a customer?
  • Q2. How you handle situation if customer contacts you for help?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Actually yesterday i attend the versant round but not receive a Hr mail from a final round..
  • Q2. 1 to 5 round continue
  • Q3. Work fom is available..?? Yes or Not..

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a very helpful and job security in tech mahindra pvt Ltd.

Customer Support Executive Jobs at Tech Mahindra

View all

Customer Support Executive Interview Questions

user image Bommireddy Tharun Kumar

posted on 26 Nov 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. About previous job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and confident
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Basic experience
2

One-on-one Round (4 Questions)

  • Q1. Manager round just work experience and communication
  • Q2. How many yrs of experience
  • Q3. What was job role
  • Q4. How to handle difficult customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prefer not to go with techmahindra.. try different companies

Customer Support Executive Interview Questions

user image renuka tole

posted on 23 Sep 2024

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What is strength and weakness

Customer Support Executive Interview Questions

user image George Jenif P

posted on 26 Nov 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Self introduction
  • Q2. Last organization Roles and responsibilities Experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for Tech Mahindra talent acquisition team.

Customer Support Executive Interview Questions

user image jatan Ghumman

posted on 5 May 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me something about yourself
2

One-on-one Round (1 Question)

  • Q1. How you spend your previous birthday

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

  1. Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
  2. Do you have aadhaar card with phone number linked with ...read more
  3. 1.what is customer suppor...read more
How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Support Executive

based on 26 interviews in last 1 year

2 Interview rounds

  • One-on-one Round
  • HR Round
View more

People are getting interviews through

based on 67 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
Referral
Campus Placement
Recruitment Consultant
42%
16%
13%
12%
3%
1%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Support Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹4.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details

Tech Mahindra Customer Support Executive Reviews and Ratings

based on 777 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.0

Work Satisfaction

Explore 777 Reviews and Ratings
Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

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