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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Updated 13 Feb 2025

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
  • Q2. Do you have aadhaar card with phone number linked with it?
  • Q3. 1.what is customer support?
View all 26 questions

Tech Mahindra Customer Support Executive Interview Experiences

91 interviews found

I applied via Apna Jobs and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Speak on some random topics which they will assign

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have good communication skills ,active listening, thought process should be good to spontaneously answer to the topics.

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - HR 

(1 Question)

  • Q1. Did you haven any work experience in which field

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very good opportunity what you know the work you can tell them

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

Interview Questionnaire 

3 Questions

  • Q1. Can you speak fluent English and other regional languages and what's your typing speed
  • Ans. Yaa I can speak better and I know hindi & telugu regional languages
  • Answered Anonymously
  • Q2. How can you contribute with your customer's
  • Ans. Ya I will contribute and solve their problems
  • Answered Anonymously
  • Q3. Do you have fastest internet connection in your home
  • Ans. Yaa I have wifi at and actually I like to work from home
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical and testing that the job seeker is able to do this work or not
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Just to check my vocabulary addition questions about my liking

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be very good in communication

Tech Mahindra interview questions for designations

 Customer Support

 (5)

 Customer Support Associate

 (115)

 Customer Support Officer

 (1)

 Customer Support Representative

 (1)

 Associate Customer Support Executive

 (2)

 Email Customer Support Executive

 (1)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (4)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is e-commerce Story of your favourite movie
  • Ans. 

    E-commerce refers to buying and selling goods or services online.

    • E-commerce involves transactions conducted over the internet

    • Customers can browse products, make purchases, and pay online

    • Examples include Amazon, eBay, and Alibaba

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. What was your yesterday routine How will you handle a angry customer

Get interview-ready with Top Tech Mahindra Interview Questions

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

About a work

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - To build your credibility and stay on pepole's radar during your job hunt, regularly update your status .

Customer Support Executive Jobs at Tech Mahindra

View all

Interview Questionnaire 

1 Question

  • Q1. Self introduced
  • Ans.  Good evening sir/ madam. Thank you giving this opportunity to me . My self meghana, I completed my sac from huzurabad in kakatiya high school . I completed my intermediate from hanumakonda in spr junior college. I completed my degree from karimnager in kims degree and pg college. I completed my mba ( finance) from kakatiya university in alluInstitute management and secices.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical but was majorly a stress test.

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. 1.Tell me about your self 2.Work Experience and Qualifications 3. Give Topic realated to any social concept to check the knowledge and communication.
  • Q2. 4.Situational based question they ask 5.quality and hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent whatever the language you know.
Speak clearly and active listing.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. As per your resume they ask the question Tech Mahindra Hr educated any helpful nature type people
Round 3 - One-on-one 

(1 Question)

  • Q1. In 2nd round they ask you about your career goal and academic achievement
Round 4 - Technical 

(1 Question)

  • Q1. In 3rd round they check your typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Without any hesitation you can go there. If you want to make your career tech Mahindra give you oppertunity.

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - My 2 rounds was completed but when I will give the client round after ther is no response

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and International Voice Process.
What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

  1. Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
  2. Do you have aadhaar card with phone number linked with ...read more
  3. 1.what is customer suppor...read more
How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Customer Support Executive Interview Process

based on 81 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round - 1
  • HR Round - 2
View more
Tech Mahindra Customer Support Executive Salary
based on 3k salaries
₹0.6 L/yr - ₹6.6 L/yr
6% less than the average Customer Support Executive Salary in India
View more details

Tech Mahindra Customer Support Executive Reviews and Ratings

based on 839 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

3.1

Salary

3.0

Job security

3.3

Company culture

2.8

Promotions

3.0

Work satisfaction

Explore 839 Reviews and Ratings
Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-4.25 LPA

Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-5 LPA

Tech Mahindra is hiring For Customer Support Executive

Noida,

Ghaziabad

+1

0-2 Yrs

₹ 1.75-2 LPA

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