Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
• I have over 5 years of experience in the customer support field.

• I am skilled in handling customer inquiries, complaints, and providing solutions.

• I have a proven track record of maintaining high customer satisfaction ratings.

• I am proficient in using customer support software and CRM systems.

• I have...read more
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Q2. Where you see your self in next five years
Ans. 
I see myself as a senior customer support executive, leading a team and contributing to the growth of the company.
• I aim to become a senior customer support executive within the next five years.

• I plan to enhance my skills and knowledge in customer support management.

• I aspire to lead a team of customer support representatives and contribute to their professional development.

• I envision myself playing a key role in improvi...read more
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Q1. What the different between debit card or credit card
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Q2. What the meaning of credit card
Ans. 
A credit card is a payment card issued to users as a method of payment.
• Credit cards allow users to borrow money from a bank or financial institution to make purchases.

• Users are required to pay back the borrowed amount along with interest and fees.

• Credit cards offer various benefits such as rewards, cashback, and discounts.

• Examples of credit card companies include Visa, Mastercard, and American Express.
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Q3. How is the beneficial to use the credit card
Ans. 
Credit cards offer convenience, rewards, and protection for purchases.
• Credit cards allow for easy and secure online shopping.

• Many credit cards offer rewards programs, such as cash back or travel points.

• Credit cards provide protection against fraudulent purchases.

• Using a credit card responsibly can help build a good credit score.

• Credit cards can offer additional benefits, such as extended warranties or purchase protecti...read more
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Q1. Tell me something about yourself
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Q2. What you did yesterday
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Q1. Tell me something about your city
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Q2. Best visited place in your city
Ans. 
The best visited place in my city is the historic Red Fort.
• The Red Fort is a UNESCO World Heritage Site

• It was built in the 17th century by Mughal Emperor Shah Jahan

• The fort has beautiful architecture and gardens

• It is a popular tourist attraction and hosts a light and sound show in the evenings
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Q1. Basic Questions About Yourself and achievements
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Q1. Skill test like customer handling, communication Skills, Some logical Questions
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Q1. 1:-something about your city 2:-women empowerment 3:-why do we hire you? 4:-Do you know about the job
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Q1. 1:what kind of salaray you want 2:-yesterday routine
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Q1. What is your skill and how many years for work.
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Q2. You have a laptop and best network speed and 4g processes
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Having one Topic , so we need to share our opinions on that topic , The thing is they will only check our speaking level of confidence , not what we are saying

Q1. Hr will ask different types of Questions
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Q2. Self introduction. Languages
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