Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Q1. Self introduction
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Q2. What do you feel about this company?
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I feel that this company is innovative, customer-focused, and values its employees.
• The company has a strong reputation for providing excellent customer service.

• I appreciate the company's commitment to continuous improvement and innovation.

• I have heard positive feedback from current employees about the company culture and work environment.
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Q1. The asked me that i have some knowledge about the technical side
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Q2. Women safety, advantage and disadvantages of online shopping like flipkart, amazone and myntra
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They will give you a topic and you have to speak more then 4 to 5 min and it's like u have to used both the languages English and Hindi.

Q1. How about yourself . Your hobbies. Good communication ski
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Q2. COVID-19🦠😷 topic.? Yesterday routine.
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Q3. Agar customer bhut gussa hai to hme kis trah handle karna hota hai ... Snario bese....
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced Customer Support Executive with a strong background in providing excellent customer service.
• I have over 5 years of experience in the customer support field.

• I am skilled in handling customer inquiries, complaints, and providing solutions.

• I have a proven track record of maintaining high customer satisfaction ratings.

• I am proficient in using customer support software and CRM systems.

• I have...read more
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Q2. Where you see your self in next five years
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I see myself as a senior customer support executive, leading a team and contributing to the growth of the company.
• I aim to become a senior customer support executive within the next five years.

• I plan to enhance my skills and knowledge in customer support management.

• I aspire to lead a team of customer support representatives and contribute to their professional development.

• I envision myself playing a key role in improvi...read more
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Q1. What the different between debit card or credit card
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Q2. What the meaning of credit card
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A credit card is a payment card issued to users as a method of payment.
• Credit cards allow users to borrow money from a bank or financial institution to make purchases.

• Users are required to pay back the borrowed amount along with interest and fees.

• Credit cards offer various benefits such as rewards, cashback, and discounts.

• Examples of credit card companies include Visa, Mastercard, and American Express.
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Q3. How is the beneficial to use the credit card
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Credit cards offer convenience, rewards, and protection for purchases.
• Credit cards allow for easy and secure online shopping.

• Many credit cards offer rewards programs, such as cash back or travel points.

• Credit cards provide protection against fraudulent purchases.

• Using a credit card responsibly can help build a good credit score.

• Credit cards can offer additional benefits, such as extended warranties or purchase protecti...read more
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