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based on 33.2k Reviews

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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Updated 26 Nov 2024

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
  • Q2. Do you have aadhaar card with phone number linked with it?
  • Q3. 1.what is customer support?
View all 26 questions

87 Tech Mahindra Customer Support Executive Interview Experiences

258 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed before Aug 2023.

2 Interview Rounds

1

Group Discussion Round

One topic is given and discuss with others

2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. About next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - very awesome
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Naukri.com and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. What you did yesterday
3

One-on-one Round (2 Questions)

  • Q1. Tell me something about your city
  • Q2. Best visited place in your city

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything is good
Just not happy with the internal policies

Get interview-ready with top interview questions

Customer Support Executive Interview Questions

user image padmalochan M.

posted on 14 Dec 2022

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jun 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Basic Questions About Yourself and achievements
3

HR Round (1 Question)

  • Q1. Skill test like customer handling, communication Skills, Some logical Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident throughout the process, whatever may be the questions. You will get selected

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Interview experience
4
 Good
Difficulty level
 Easy
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2022.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. 1:-something about your city 2:-women empowerment 3:-why do we hire you? 4:-Do you know about the job
2

One-on-one Round (1 Question)

  • Q1. 1:what kind of salaray you want 2:-yesterday routine

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be confident...don't get nervous....take a deep breath and give your interview confidently

Tech Mahindra interview questions for designations

 Customer Support

 (4)

 Customer Support Associate

 (111)

 Customer Support Representative

 (1)

 Customer Support Officer

 (1)

 Associate Customer Support Executive

 (2)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

I applied via Newspaper Ad and was interviewed in Apr 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. What is your skill and how many years for work.
  • Q2. You have a laptop and best network speed and 4g processes

Interview Preparation Tips

Interview preparation tips for other job seekers - This is my favorite job and I am like for work

I applied via Job Portal

2 Interview Rounds

1

Group Discussion Round

Having one Topic , so we need to share our opinions on that topic , The thing is they will only check our speaking level of confidence , not what we are saying

2

HR Round (2 Questions)

  • Q1. Hr will ask different types of Questions
  • Q2. Self introduction. Languages

Interview Preparation Tips

Interview preparation tips for other job seekers - In Tech Mahindra you can easily selected , if you have good communication skills, The thing you need to Take so much stress and pain in Ojt

Customer Support Executive Jobs at Tech Mahindra

View all

Customer Support Executive Interview Questions

user image Shivangi Mishra

posted on 4 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self, share your previous work experience and what you understand customer service industry
2

Assignment Round

Versant and typing test accuracy wants 95 and typing speed wants to 30 wpm

3

One-on-one Round (1 Question)

  • Q1. Mock chat with Clint on any process related topics

Customer Support Executive Interview Questions

user image Sasipriyanka Pallapu

posted on 13 Nov 2022

I applied via Referral and was interviewed in May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Multiple croice question round,basic English grammer,Elimination round.

3

HR Round (3 Questions)

  • Q1. Shold be tell about yourself,HR stnda for HR executive,HR generalist,
  • Q2. Tell me about yourself.How will handle angry customers. Write a movie story.
  • Q3. What is the difference between sympathy and empathy. What do you do in the situations when you don't know the answers to a customer's.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the interview. Mainly you should prepare for the HR interview. All the best for all.

I applied via Approached by Company and was interviewed in May 2022.

2 Interview Rounds

1

Group Discussion Round

Customer support,15 minutes

2

HR Round (1 Question)

  • Q1. Tell me your self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you give this opportunity give me tech Mahindra company
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. How do you handle difficult customers?

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

  1. Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
  2. Do you have aadhaar card with phone number linked with ...read more
  3. 1.what is customer suppor...read more
How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Support Executive

based on 26 interviews in last 1 year

2 Interview rounds

  • One-on-one Round
  • HR Round
View more

People are getting interviews through

based on 67 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
Referral
Campus Placement
Recruitment Consultant
42%
16%
13%
12%
3%
1%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Support Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹4.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details

Tech Mahindra Customer Support Executive Reviews and Ratings

based on 777 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.0

Work Satisfaction

Explore 777 Reviews and Ratings
Customer Support Executive

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2-7 Yrs

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Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

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2-7 Yrs

₹ 2.25-5.5 LPA

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