200+ Tech Mahindra Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.

View answers (21)
Q2. Do you have aadhaar card with phone number linked with it?

View answers (12)
Q3. 1.what is customer support?

View answers (25)

View all 26 questions

Tech Mahindra Customer Support Executive Interview Experiences

91 interviews found

Customer Support Executive Interview Questions & Answers

Shivangi Mishra

posted on 4 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about your self, share your previous work experience and what you understand customer service industry

Add your answer

Round 2 - Assignment

Versant and typing test accuracy wants 95 and typing speed wants to 30 wpm

Round 3 - One-on-one

(1 Question)

Q1. Mock chat with Clint on any process related topics

Add your answer

Customer Support Executive Interview Questions & Answers

posted on 13 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

Multiple croice question round,basic English grammer,Elimination round.

Round 3 - HR

(3 Questions)

Q1. Shold be tell about yourself,HR stnda for HR executive,HR generalist,

Add your answer

Q2. Tell me about yourself.How will handle angry customers. Write a movie story.

Add your answer

Q3. What is the difference between sympathy and empathy. What do you do in the situations when you don't know the answers to a customer's.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for the interview. Mainly you should prepare for the HR interview. All the best for all.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 5 Jun 2022

I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Group Discussion

Customer support,15 minutes

Round 2 - HR

(1 Question)

Q1. Tell me your self introduction

Ans. I am sneha from kodaikanal i haave completed B.E civil engineering 2019 pass out my first work is HDFC Bank in telecaller 6 months working after HDFC insurance sales working in 8 months after my personal problem so i reave my job now I am job search i need job this company give me this job I give my best

Answered Anonymously

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you give this opportunity give me tech Mahindra company

What people are saying about Tech Mahindra

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5d (edited)

Advice for freshers joining as ASE

Join here only if you want to stay on bench for a year and expect termination. Believe me, you will never get any projects. If you have some luck left, you will be allocated to ENS projects (neither growth nor job security). Forget of working in soft... read more

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Customer Support Executive Interview Questions & Answers

Anonymous

posted on 9 Mar 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR

(1 Question)

Q1. How do you handle difficult customers?

Ans.

I remain calm, listen actively, empathize, and find solutions to resolve the issue.

Remain calm and composed
Listen actively to understand the customer's concerns
Empathize with the customer's situation
Find solutions to resolve the issue, offering alternatives if necessary

Answered by AI

View 1 more answer

Customer Support Executive Interview Questions & Answers

posted on 25 Mar 2022

I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Round 3 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. Share details of your previous job.

Add your answer

Q3. Why are you looking for a change?

Add your answer

Q4. Where do you see yourself in 5 years?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Executive interview:

Maths
Grammar

Interview preparation tips for other job seekers - First fully prepared for Aptitude test or technical because of mostly failure happens in first.
Then we'll prepared for the face to face HR round, please talk with bold and soft voice manner.

Get interview-ready with Top Tech Mahindra Interview Questions

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 30 Dec 2022

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Location,qualifications

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. You will be given a topic to speak in English & hindi both

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No need to be nervous share your honest thoughts people are very well behaved in the company

Customer Support Executive Jobs at Tech Mahindra

View all

Walk-In Interview For Customer Support Executive Role

Ambattur

0-1 Yrs

₹ 1.5-2 LPA

Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-4.25 LPA

Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-5 LPA

Tech Mahindra is hiring For Customer Support Executive

Noida, Ghaziabad +1

0-2 Yrs

₹ 1.75-2 LPA

Tech Mahindra is hiring For Customer Support Executive

Noida, Ghaziabad +1

1-6 Yrs

₹ 3.75-4.75 LPA

Tech Mahindra is hiring For Customer Support Executive

Noida, Ghaziabad +1

1-6 Yrs

₹ 3.75-4.75 LPA

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 26 Jun 2022

Round 1 - Technical

(1 Question)

Q1. Total duration of interview

Add your answer

Round 2 - Coding Test

What is customer support executive

Interview Preparation Tips

Interview preparation tips for other job seekers - What is customer support executive and training etc.

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 15 May 2022

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Case Study

Round 2 - Technical

(1 Question)

Q1. 2 rounds are completed Final round still not get call

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is very easy to attend it is good to work in.company

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 14 Apr 2022

I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR

(9 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. Share details of your previous job.

Add your answer

Q3. What are your salary expectations?

Add your answer

Q4. What is your family background?

Add your answer

Q5. Why should we hire you?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Q9. Ek acha HR bnne k liye Kon Kon Si Skills honi chaiye plz Explan

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Apne upr bharosa rkho kamyabi zarorr mile gi

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 20 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Round 3 - HR

(6 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. What are your strengths and weaknesses?

Add your answer

Q6. Tell me about yourself.

Add your answer

Round 4 - HR

(8 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Why are you looking for a change?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Round 5 - HR

(8 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Why are you looking for a change?

Add your answer

Q6. Where do you see yourself in 5 years?

Add your answer

Q7. What are your strengths and weaknesses?

Add your answer

Q8. Tell me about yourself.

Add your answer

Round 6 - HR

(4 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. Where do you see yourself in 5 years?

Add your answer

Q3. What are your strengths and weaknesses?

Add your answer

Q4. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir, My name is md shamshad
I am for from bihar supaul
I am a honest person

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?

Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.

How to prepare for Tech Mahindra Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and International Voice Process.

What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
Do you have aadhaar card with phone number linked with ...read more
1.what is customer suppor...read more

How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Customer Support Executive Salary

based on 3k salaries

₹0.6 L/yr - ₹6.6 L/yr

5% less than the average Customer Support Executive Salary in India

View more details

Customer Support Executive Jobs at Tech Mahindra

Walk-In Interview For Customer Support Executive Role

Ambattur

0-1 Yrs

₹ 1.5-2 LPA

Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-4.25 LPA

Customer Support Executive

Noida

1-5 Yrs

₹ 3.75-5 LPA

Explore more jobs

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