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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Support Executive Interview Questions and Answers
- Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
- Q2. Do you have aadhaar card with phone number linked with it?
- Q3. 1.what is customer support?
Tech Mahindra Customer Support Executive Interview Experiences
91 interviews found
Shivangi Mishra
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self, share your previous work experience and what you understand customer service industry
Versant and typing test accuracy wants 95 and typing speed wants to 30 wpm
(1 Question)
- Q1. Mock chat with Clint on any process related topics
I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.
Multiple croice question round,basic English grammer,Elimination round.
(3 Questions)
- Q1. Shold be tell about yourself,HR stnda for HR executive,HR generalist,
- Q2. Tell me about yourself.How will handle angry customers. Write a movie story.
- Q3. What is the difference between sympathy and empathy. What do you do in the situations when you don't know the answers to a customer's.
Interview Preparation Tips
I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.
Customer support,15 minutes
(1 Question)
- Q1. Tell me your self introduction
- Ans. I am sneha from kodaikanal i haave completed B.E civil engineering 2019 pass out my first work is HDFC Bank in telecaller 6 months working after HDFC insurance sales working in 8 months after my personal problem so i reave my job now I am job search i need job this company give me this job I give my best
Interview Preparation Tips
What people are saying about Tech Mahindra
Selected
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
(1 Question)
- Q1. How do you handle difficult customers?
- Ans.
I remain calm, listen actively, empathize, and find solutions to resolve the issue.
Remain calm and composed
Listen actively to understand the customer's concerns
Empathize with the customer's situation
Find solutions to resolve the issue, offering alternatives if necessary
Tech Mahindra interview questions for designations
Selected
I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.
(1 Question)
- Q1. Location,qualifications
(1 Question)
- Q1. You will be given a topic to speak in English & hindi both
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
(1 Question)
- Q1. Total duration of interview
What is customer support executive
Interview Preparation Tips
Customer Support Executive Jobs at Tech Mahindra
I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.
(5 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. Why are you looking for a change?
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
Interview Preparation Tips
- Maths
- Grammar
Then we'll prepared for the face to face HR round, please talk with bold and soft voice manner.
I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.
(1 Question)
- Q1. 2 rounds are completed Final round still not get call
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There was 1 interview round.
(9 Questions)
- Q1. Why are you looking for a change?
- Q2. Share details of your previous job.
- Q3. What are your salary expectations?
- Q4. What is your family background?
- Q5. Why should we hire you?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Ek acha HR bnne k liye Kon Kon Si Skills honi chaiye plz Explan
Interview Preparation Tips
I applied via Company Website and was interviewed in Jan 2022. There were 6 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
(8 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
(4 Questions)
- Q1. Why are you looking for a change?
- Q2. Where do you see yourself in 5 years?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I am for from bihar supaul
I am a honest person
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
Tell us how to improve this page.
Tech Mahindra Interviews By Designations
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Interview Questions for Popular Designations
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Tech Mahindra Customer Support Executive Interview Process
based on 81 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
Customer Support Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Support Executive Reviews and Ratings
based on 838 reviews
Rating in categories
|
Software Engineer
26.4k
salaries
|  ₹2 L/yr - ₹9.2 L/yr |
|
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
|
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
|
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹8.2 L/yr |
|
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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