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based on 33.2k Reviews

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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Updated 26 Nov 2024

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
  • Q2. Do you have aadhaar card with phone number linked with it?
  • Q3. 1.what is customer support?
View all 26 questions

87 Tech Mahindra Customer Support Executive Interview Experiences

258 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

I applied via Walk-in

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me the most recent place you have visited how was the experience

Get interview-ready with top interview questions

Customer Support Executive Interview Questions

user image Arpan Bhowmik

posted on 19 Aug 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself , Hobby, Yesterday Routine,
3

One-on-one Round (1 Question)

  • Q1. Same Hr Round Question but this time it will be one - one Operation round
4

Client Interview Round (2 Questions)

  • Q1. Same as ops Round Question but this time it may be it will be happened on video call and he will ask you some extra questions like your inspiration your dream y...read more
  • Q2. This round will be tough for some of persons like who doesn't speak a language properly but try to answer the question wisely and try to not fumble and try not ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Tech Mahindra is a Good Company There is lot's of growth , as if you join Tech M for first 1 year it will be hard for you as there is some pressure and some targets in operation which you have to achieve. But if you can do the job there so many career growth opportunities.

What people are saying about Tech Mahindra

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a senior test engineer
4d (edited)
Projects in TechM RMZ
Is there British Telecom project in Tech Mahindra RMZ ecoworld ?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Which better career growth ya finance growth

Tech Mahindra interview questions for designations

 Customer Support

 (4)

 Customer Support Associate

 (111)

 Customer Support Officer

 (1)

 Customer Support Representative

 (1)

 Associate Customer Support Executive

 (2)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

We should test the level of attention and problem handling capabilities If some uncertain situation arises and replying in a polite way and understanding way.

3

Group Discussion Round

We should check how he or she behaves in a group and his or her leadership capabilities as well as are they allowing others to speak and keep their opinion or not.

4

One-on-one Round (4 Questions)

  • Q1. If he or she passes all the two rounds then the round will be with a HR where perks and responsibilities and salary is to be discussed as well as company rule a...read more
  • Q2. Why do you find yourself perfect for this role?
  • Q3. Why should we hire you?
  • Q4. What are your expectations from this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Indeed and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (3 Questions)

  • Q1. General interview personal details
  • Q2. Introduce yourself, hobbies and work experience
  • Q3. Memorable/Unforgettable Event in professional life.
3

One-on-one Round (1 Question)

  • Q1. Internet Protocol, LAN, WAN,

Customer Support Executive Jobs at Tech Mahindra

View all

Customer Support Executive Interview Questions

user image Archana Pandey

posted on 5 Dec 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (1 Question)

  • Q1. Explain about the e-commerce
3

One-on-one Round (1 Question)

  • Q1. Biodata and introduction
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Apna Jobs and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (4 Questions)

  • Q1. What did decide to apply to this role
  • Q2. Tell me about your experience
  • Q3. Why are you leaving your current job
  • Q4. Do you have any questions

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Support Executive interview:
  • mission and values of company
Interview preparation tips for other job seekers - i need a job and by working I will get to learn something.

I applied via Approached by Company and was interviewed in Oct 2022.

12 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

Technical Round (1 Question)

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
3

HR Round (1 Question)

  • Q1. Knowing my strengths,weaknesses. Why i want to do job in your company.if u will hire me i will give my best to the company like yours.
4

Aptitude Test Round

Online assessments test.Technical round.HR interview.

5

Technical Round (1 Question)

  • Q1. Knowing about eachother,explaining major and minor projects, explaining the role of the projects and explaining the use nd all the benefits of the projects.
6

Assignment Round

Tips to answers technical question more efficiently.

7

HR Round (1 Question)

  • Q1. Twlling about myself to HR.why do i want to work at your company,strengths,weaknesses,why should you hire me and what i know about this company.
8

Coding Test Round

24:50::102:206.
985:874::763:652

9

Case Study Round

Oops concepts,data strcture,basic coding,algorithmic

10

One-on-one Round (1 Question)

  • Q1. Tell me about yourself,explaining about projects. Tell them your role in your project. Explain them the flowcharts of the project. Explaining the use and benefi...read more
11

HR Round (1 Question)

  • Q1. Introduce yourself to HR,tell him your strengths and weaknesses.
12

Tell them sbout yourself,your st Round (1 Question)

  • Q1. Introduction rounds,technically round,HR round a d internship

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for this job it Is a great opportunity to everyone all the best to all.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Dec 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

Aptitude Test Round

First they only ask about to introduce yourself and the confidence

3

Grammer Round (3 Questions)

  • Q1. Tell me about how you spent your yesterday
  • Q2. Position and negetive impact of social media
  • Q3. Advantages and disadvantage of online shopping
4

Client Interview Round (2 Questions)

  • Q1. Just you have to perform like an customer executive and the client will be the customer
  • Q2. Why you wants to join tech Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and give the answers with a smile on your face

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

  1. Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
  2. Do you have aadhaar card with phone number linked with ...read more
  3. 1.what is customer suppor...read more
How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Support Executive

based on 26 interviews in last 1 year

2 Interview rounds

  • One-on-one Round
  • HR Round
View more

People are getting interviews through

based on 67 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
Referral
Campus Placement
Recruitment Consultant
42%
16%
13%
12%
3%
1%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Support Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹4.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details

Tech Mahindra Customer Support Executive Reviews and Ratings

based on 777 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.0

Work Satisfaction

Explore 777 Reviews and Ratings
Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

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