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Tech Mahindra
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I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
I am a dedicated and experienced customer support executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I am proficient in using CRM software and have a strong attention to detail
I have received positive feedback from customers for my excellent comm
I would listen to their concerns, empathize with them, offer solutions, and escalate if necessary.
Listen actively to understand their perspective
Empathize with their situation and show understanding
Offer solutions or alternatives to resolve the dispute
Escalate to a supervisor if unable to resolve the issue
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO companies provide services such as customer support, technical support, data entry, and back-office operations.
They help businesses reduce costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Accenture, Convergys, and Genpact.
I applied via Campus Placement and was interviewed in Feb 2024. There was 1 interview round.
First round is gd.they will 5 topics we have to speak 2 mins on any topic
What people are saying about Tech Mahindra
I applied via Job Fair and was interviewed in Jan 2024. There was 1 interview round.
Yes, I am comfortable moving away from my hometown for the right opportunity.
I am open to new experiences and challenges
I understand the importance of career growth and development
I am willing to adapt to new environments and cultures
My key skills include strong communication, problem-solving, and multitasking abilities.
Excellent communication skills both written and verbal
Strong problem-solving skills to address customer issues effectively
Ability to multitask and prioritize tasks efficiently
Experience in using CRM systems and ticketing platforms
Empathy and patience when dealing with customers
Tech Mahindra interview questions for designations
I applied via Walk-in
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.
Career growth and financial growth are interconnected but career growth often leads to better financial growth in the long run.
Career growth typically involves gaining new skills, taking on more responsibilities, and advancing to higher positions within a company.
Financial growth can be a result of career growth, as promotions and advancements often come with salary increases and bonuses.
However, focusing solely on fin...
I applied via Company Website and was interviewed in Jan 2023. There were 4 interview rounds.
We should test the level of attention and problem handling capabilities If some uncertain situation arises and replying in a polite way and understanding way.
We should check how he or she behaves in a group and his or her leadership capabilities as well as are they allowing others to speak and keep their opinion or not.
I applied via Indeed and was interviewed in Jul 2023. There were 3 interview rounds.
The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 81 interviews
3 Interview rounds
based on 838 reviews
Rating in categories
Software Engineer
26.4k
salaries
| ₹2 L/yr - ₹9.2 L/yr |
Senior Software Engineer
21.4k
salaries
| ₹5.5 L/yr - ₹23 L/yr |
Technical Lead
11.7k
salaries
| ₹9.5 L/yr - ₹38 L/yr |
Associate Software Engineer
5.5k
salaries
| ₹1.8 L/yr - ₹8.2 L/yr |
Team Lead
5k
salaries
| ₹5.2 L/yr - ₹17 L/yr |
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