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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips
Top Tech Mahindra Customer Support Executive Interview Questions and Answers
- Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
- Q2. Do you have aadhaar card with phone number linked with it?
- Q3. 1.what is customer support?
Tech Mahindra Customer Support Executive Interview Experiences
91 interviews found
George Jenif P
Selected
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Last organization Roles and responsibilities Experience.
Interview Preparation Tips
jatan Ghumman
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. How you spend your previous birthday
Vaishnavi Yadav
(3 Questions)
- Q1. What is your Salary Expectation..?
- Ans.
My salary expectation is in line with industry standards and reflects my experience and skills.
Research industry standards for Customer Support Executive salaries
Consider my experience and skills when determining salary expectation
Be open to negotiation based on benefits and opportunities for growth
- Q2. Why you choose tech mahindra?
- Ans.
I chose Tech Mahindra for its reputation in the tech industry and opportunities for growth.
Tech Mahindra is a well-known company in the tech industry
The company offers opportunities for career growth and development
I was impressed by the company's values and work culture
- Q3. Why should i hire you in the company...?
- Ans.
I am a dedicated and experienced customer support executive with a proven track record of providing excellent service and resolving customer issues efficiently.
I have X years of experience in customer support roles, including handling a high volume of customer inquiries and resolving issues effectively.
I am highly skilled in communication, problem-solving, and conflict resolution, which are essential qualities for a cu...
What people are saying about Tech Mahindra
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Coding and communication skills
Interview Preparation Tips
Tech Mahindra interview questions for designations
(2 Questions)
- Q1. Introduce about yourself
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
I have over 5 years of experience in customer support roles
I am skilled in handling customer inquiries, complaints, and feedback
I have a proven track record of meeting and exceeding customer satisfaction goals
- Q2. Tell me about any general topic
- Ans.
The impact of social media on society
Social media has revolutionized communication and networking
It has influenced marketing strategies and consumer behavior
Social media can also have negative effects like cyberbullying and misinformation
Platforms like Facebook, Twitter, and Instagram are popular examples
Interview Preparation Tips
Get interview-ready with Top Tech Mahindra Interview Questions
RJB FITNESS
(2 Questions)
- Q1. What is your past experience?
- Q2. Are you comfortable with this job?
Customer Support Executive Jobs at Tech Mahindra
I applied via Walk-in and was interviewed in Sep 2023. There were 4 interview rounds.
(1 Question)
- Q1. 1st round is about yourself. Like, 'Walk me through your profile' or they ask related questions to your previous job role and related to your hobbies. And they'll also ask you to share those things in wri...
(1 Question)
- Q1. This will be your technical supervisor round. Here they'll ask about your previous job experiences and they might give you one topic for which you'll be provided proper briefing in writing.
(1 Question)
- Q1. As I had applied for Non-voice process; So i had gone through these tests which is mentioned below. Here they will test your written communication skills. Where you'll be having a typing test on the app li...
Interview Preparation Tips
Everything is possible to achieve when you be yourself!.
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Why should have this job?
- Q2. How to solve in customer problems?
- Ans.
To solve customer problems, actively listen to their concerns, empathize with their situation, offer solutions or alternatives, and follow up to ensure satisfaction.
Listen actively to understand the customer's issue
Empathize with the customer's situation to show understanding and care
Offer solutions or alternatives to address the problem
Follow up with the customer to ensure their satisfaction
- Q3. If you stressed that situation, after call in customer, sooo how you solve customer issues?
(2 Questions)
- Q1. Please tell your self intereduction?
- Q2. Why should join this company?
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. What are you doing customer support ?
- Q2. What are you experience in customer support?
(2 Questions)
- Q1. Where do you see yourself in the next 2 years
- Q2. Switching to a different company with better hike
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Tech Mahindra Customer Support Executive Interview Process
based on 81 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round - 1
- HR Round - 2
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Tech Mahindra Customer Support Executive Reviews and Ratings
based on 839 reviews
Rating in categories
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