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based on 33.2k Reviews

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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips

Updated 26 Nov 2024

Top Tech Mahindra Customer Support Executive Interview Questions and Answers

  • Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
  • Q2. Do you have aadhaar card with phone number linked with it?
  • Q3. 1.what is customer support?
View all 26 questions

87 Tech Mahindra Customer Support Executive Interview Experiences

258 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Aptitude Test Round

Coding and communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer supporting
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduce about yourself
  • Q2. Tell me about any general topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Try and try untill you reach the goal

Get interview-ready with top interview questions

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. 1st round is about yourself. Like, 'Walk me through your profile' or they ask related questions to your previous job role and related to your hobbies. And they'...read more
3

Technical Round (1 Question)

  • Q1. This will be your technical supervisor round. Here they'll ask about your previous job experiences and they might give you one topic for which you'll be provide...read more
4

Chat Simulation round Round (1 Question)

  • Q1. As I had applied for Non-voice process; So i had gone through these tests which is mentioned below. Here they will test your written communication skills. Where...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Please have good confidence and Great interpersonal skills along with your communication skills.
Everything is possible to achieve when you be yourself!.

What people are saying about Tech Mahindra

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4d (edited)
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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (3 Questions)

  • Q1. Why should have this job?
  • Q2. How to solve in customer problems?
  • Q3. If you stressed that situation, after call in customer, sooo how you solve customer issues?
3

HR Round (2 Questions)

  • Q1. Please tell your self intereduction?
  • Q2. Why should join this company?

Tech Mahindra interview questions for designations

 Customer Support

 (4)

 Customer Support Associate

 (111)

 Customer Support Representative

 (1)

 Customer Support Officer

 (1)

 Associate Customer Support Executive

 (2)

 Senior Customer Support Executive

 (1)

 Engineer- Customer Support

 (4)

 Senior Customer Support

 (1)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What are you doing customer support ?
  • Q2. What are you experience in customer support?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Where do you see yourself in the next 2 years
  • Q2. Switching to a different company with better hike

Customer Support Executive Jobs at Tech Mahindra

View all
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Sep 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How would you manage disputing customers
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Tell me about BPo

Interview Preparation Tips

Interview preparation tips for other job seekers - Very friendly and easy interview
My first interview was that , iam very narrowed but it's very comfortable zine
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Feb 2024.

1 Interview Round

1

Group Discussion Round

First round is gd.they will 5 topics we have to speak 2 mins on any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Job Fair and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Are you comfortable moving away from home town ?
  • Q2. What are your key skills ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and confident

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Support Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are customer support, voice process, Customer Service, Domestic BPO and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Support Executive interview -

  1. Understanding customer problems,whT i know about BPO nd how they work,how i wil...read more
  2. Do you have aadhaar card with phone number linked with ...read more
  3. 1.what is customer suppor...read more
How long is the Tech Mahindra Customer Support Executive interview process?

The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Support Executive

based on 26 interviews in last 1 year

2 Interview rounds

  • One-on-one Round
  • HR Round
View more

People are getting interviews through

based on 67 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
Referral
Campus Placement
Recruitment Consultant
42%
16%
13%
12%
3%
1%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Support Executive Salary
based on 2.9k salaries
₹1 L/yr - ₹4.5 L/yr
5% less than the average Customer Support Executive Salary in India
View more details

Tech Mahindra Customer Support Executive Reviews and Ratings

based on 777 reviews

3.4/5

Rating in categories

3.3

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.0

Work Satisfaction

Explore 777 Reviews and Ratings
Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

Customer Support Executive

Pune

2-7 Yrs

₹ 2.25-5.5 LPA

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