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Tech Mahindra Interview Questions, Process, and Tips

Updated 6 Mar 2025

Top Tech Mahindra Interview Questions and Answers

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3.8k interviews found

Customer Service Executive Interview Questions & Answers

user image Asheesh kumar pathak

posted on 9 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself ?
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers and resolve conflicts

    • Proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. What is your previous job role and responsibilities?
  • Ans. 

    I was a Customer Service Representative at a retail company.

    • Assisted customers with inquiries, complaints, and product information

    • Processed orders, returns, and exchanges

    • Resolved customer issues in a timely and professional manner

    • Maintained accurate records of customer interactions

    • Collaborated with other departments to ensure customer satisfaction

  • Answered by AI
  • Q3. What is BPO and how it works?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO allows companies to focus on their core competencies while outsourcing non-core functions.

    • Common BPO services include customer support, technical support, data entry, and back-office operations.

    • BPO can be onshore, nearshore, or offshore, depending on the location of the service p...

  • Answered by AI
  • Q4. What is your memorable day and explain this about 5 min
  • Ans. 

    My memorable day was when I received an award for outstanding customer service.

    • Received award for outstanding customer service

    • Felt proud and appreciated for my hard work

    • Celebrated with colleagues and family

    • Motivated to continue providing excellent customer service

    • Highlighted in company newsletter for achievement

  • Answered by AI
Round 2 - Client Interview 

(1 Question)

  • Q1. Tell me about yourself bread introduction?
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and communication tools

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI

Top Tech Mahindra Customer Service Executive Interview Questions and Answers

Q1. Quaries regarding the issues of customer suppose customer had ordered 2 or 3 items but in parcel there is only one item delivered so I was there to resolve that problem of customer and give them 100 percent chance to remain sticked to the c... read more
View answer (7)

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic apti questions on pseudo code blood relation and profit loss.

Round 2 - Coding Test 

3 coding questions 1 was easy and 2 were medium level.

Round 3 - Technical 

(2 Questions)

  • Q1. Introduction Final year project overall basic cs fundamentals
  • Q2. About the company
Round 4 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. About the company

Graduate Trainee Interview Questions asked at other Companies

Q1. Given an array, how do you get the count of pairs that sum to even
View answer (8)
Tech Mahindra Interview Questions and Answers for Freshers
illustration image
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with a strong background in providing exceptional customer service.

    • Over 5 years of experience in customer service roles

    • Skilled in resolving customer complaints and issues

    • Excellent communication and interpersonal skills

    • Proficient in using CRM software and handling customer inquiries

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. Why should I hire you
  • Ans. 

    I have a strong background in customer service and problem-solving skills, which will enable me to effectively support sellers.

    • I have previous experience in customer service roles where I successfully resolved issues and provided excellent support.

    • I am highly organized and detail-oriented, ensuring that I can efficiently handle seller inquiries and concerns.

    • I possess excellent communication skills, both written and ver...

  • Answered by AI
Round 2 - Aptitude Test 

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Top Tech Mahindra Customer Care Executive Interview Questions and Answers

Q1. How will you handle irrated customers?
View answer (22)

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions just to check communication.
  • Q2. Sometimes may ask to write about the given topic in paper.
Round 2 - Technical 

(3 Questions)

  • Q1. Why Tech Mahindra?
  • Ans. 

    Tech Mahindra is a leading global technology company known for its innovative solutions and strong focus on employee development.

    • Tech Mahindra has a strong reputation in the technology industry

    • The company offers opportunities for professional growth and development

    • Tech Mahindra values its employees and provides a supportive work environment

  • Answered by AI
  • Q2. Why chose this role?
  • Ans. 

    I chose this role because of my passion for technology and helping others troubleshoot technical issues.

    • Passion for technology and troubleshooting

    • Enjoy helping others

    • Opportunity for growth and learning in the tech field

  • Answered by AI
  • Q3. Maybe some technical questions like what is internet, wifi, or related to process they are selecting.
Round 3 - Typing Test 

(1 Question)

  • Q1. Very easy need to type 35 wpm with 85% accuracy and they give many attempts, very easy
Round 4 - Chat simulation 

(1 Question)

  • Q1. Easy but 3 attempts will be given to clear it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and if you clear ops round (2nd round) enough rest 2 are very easy and all who cleared ops will get job.

Top Tech Mahindra Technical Support Associate Interview Questions and Answers

Q1. What is a difference between router and modem?
View answer (31)

Technical Support Associate Interview Questions asked at other Companies

Q1. What is a difference between router and modem?
View answer (31)

Tech Mahindra interview questions for popular designations

 Software Engineer

 (189)

 Senior Software Engineer

 (150)

 Customer Service Associate

 (128)

 Associate Software Engineer

 (116)

 Customer Support Associate

 (115)

 Customer Service Executive

 (114)

 Customer Care Executive

 (107)

 Software Developer

 (98)

Test Engineer Interview Questions & Answers

user image Anonymous

posted on 23 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Stlc question asked manual qa
Round 2 - Technical 

(1 Question)

  • Q1. Coding asked sql query

Top Tech Mahindra Test Engineer Interview Questions and Answers

Q1. What are the phases involved in Software Testing Life Cycle? What are the different methods of testing? What are the different levels of testing? Explain Bug Life Cycle or Defect life cycle. What is a test case?
View answer (2)

Test Engineer Interview Questions asked at other Companies

Q1. 1. What is the frame work u have worked and explain the framework with folder structure? 2. purely based on testing, different testing types like functional and non functional tests 3. real time scenarios like last min bugs before release? ... read more
View answer (4)

Get interview-ready with Top Tech Mahindra Interview Questions

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions based on resume
  • Q2. Python, sql, resume based questions

Top Tech Mahindra Software Engineer Interview Questions and Answers

Q1. Tell me something about yourself. Define encapsulation. What is inheritance. What is constructor. What is method overloading. Can we overload a constructor. What is overriding. Difference between overloading and overriding. How can we handl... read more
View answer (78)

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (196)

Jobs at Tech Mahindra

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Trainee Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Easy basic aptitude questions

Round 2 - English essay 

(1 Question)

  • Q1. Write an essay on the given topic or picture. Write about 2 or 3 paragraphs
  • Ans. 

    Write an essay on the given topic or picture.

    • Start by introducing the topic or picture you are writing about

    • Provide detailed information and analysis in the body paragraphs

    • Conclude by summarizing your main points and providing a final thought

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Coding basic questions
  • Q2. Core subjects dbms os oops cn
Round 4 - Technical 

(1 Question)

  • Q1. They asked me to explain my projects and questions from my resume. Asked me to write algorithm for fibonacci series
Round 5 - HR 

(1 Question)

  • Q1. Very easy they just want to get you in to the company so they are welcoming in nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy process. If this company is your wish you can prepare within 3-4 days. Just prepare basic questions

Trainee Interview Questions asked at other Companies

Q1. Ques1: There is a big file of words which is dynamically changing. We are continuously adding some words into it. How would you keep track of top 10 trending words at each moment? Ques2:Write a function that returns the length of the longes... read more
View answer (2)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

Aptitude test: a multiple choice test assessing logical reasoning problem solving skills

Round 2 - Group Discussion 

A collaborative discussion among candidates to assess communication teamwork and problem solving skills

Round 3 - Assignment 

A task or project assigned to candidates to assess their skills creativity and problem solving skills

Round 4 - HR 

(2 Questions)

  • Q1. A conversation interview focusing on personality motivation and cultural
  • Q2. A deep dive into technical skills experience and knowledge
Round 5 - One-on-one 

(3 Questions)

  • Q1. A final in depth interview with a senior team member or decison
  • Q2. Candidates may be asked to present their work ideas or solutions
  • Q3. Simulated scenarios to assess behavioral skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be open to learning show enthusiasm for learning new technologies processes
and methodologies

Top Tech Mahindra Data Entry Operator Interview Questions and Answers

Q1. What is the Data Store
View answer (5)

Data Entry Operator Interview Questions asked at other Companies

Q1. What is skills matrix of Return center Department?
View answer (43)

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-
Round 1 - HR 

(1 Question)

  • Q1. How did you enjoyed your college life? Who is your role model? What is costumer service? How long will you work here
  • Ans. 

    I enjoyed my college life by participating in various extracurricular activities and learning from diverse experiences. My role model is my father who has always inspired me to work hard and be compassionate. Customer service is providing assistance and support to customers to ensure their satisfaction. I am committed to working here for the long term.

    • Participated in extracurricular activities such as sports, clubs, an...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What Is your goal

Top Tech Mahindra BPO Executive Interview Questions and Answers

Q1. What is BPO and why it is important for the company?
View answer (4)

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Aug 2024.

Round 1 - Technical 

(7 Questions)

  • Q1. What is Slowly Changing Dimension (SCD) in Tableau?
  • Ans. 

    Slowly Changing Dimension (SCD) in Tableau refers to tracking changes to data over time.

    • SCD helps in maintaining historical data in a data warehouse

    • There are different types of SCDs - Type 1, Type 2, Type 3

    • Type 1 SCD overwrites old data with new data

    • Type 2 SCD creates new records for changes and maintains history

    • Type 3 SCD maintains both old and new values in the same record

  • Answered by AI
  • Q2. Difference between historic and current data
  • Ans. 

    Historic data refers to past data while current data refers to present data.

    • Historic data is data that has already occurred, while current data is data that is up-to-date.

    • Historic data is used for trend analysis and forecasting, while current data is used for real-time decision making.

    • Examples of historic data include sales data from previous years, while examples of current data include website traffic data from today

  • Answered by AI
  • Q3. LODS and types with example
  • Ans. 

    LODs (Level of Detail) are used in Tableau to control the level of aggregation in visualizations.

    • LODs allow you to compute values at different levels of granularity than the view

    • Types of LODs include FIXED, INCLUDE, and EXCLUDE

    • FIXED LODs compute a value using a specific dimension or set of dimensions, regardless of the view

    • INCLUDE LODs compute a value at a higher level of detail than the view, including specified dimen...

  • Answered by AI
  • Q4. Extract and Live Connection
  • Q5. What is an empty extract, and what is the process for creating one?
  • Ans. 

    An empty extract in Tableau is a data extract that contains no data, only the structure of the data source.

    • An empty extract is created by selecting 'Extract' from the data menu in Tableau and choosing 'Extract Data' without selecting any data source.

    • Empty extracts are useful for creating a template for future data imports or for sharing the data source structure without sharing the actual data.

    • To create an empty extrac...

  • Answered by AI
  • Q6. Window Functions
  • Q7. Context Filter

Tableau Developer Interview Questions asked at other Companies

Q1. What are the filters? Name the different filters in tableau?
View answer (7)
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Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Technical and Resume Shortlist.
How to prepare for Tech Mahindra interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, customer support, voice process, international bpo and customer care.
What are the top questions asked in Tech Mahindra interview?

Some of the top questions asked at the Tech Mahindra interview -

  1. Tell me something about yourself. Define encapsulation. What is inheritance. ...read more
  2. If the customer is not satisfied with your answer so what will you do to satisf...read more
  3. Which programming language you are comfortable wi...read more
How long is the Tech Mahindra interview process?

The duration of Tech Mahindra interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Interview Process

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Tech Mahindra Reviews and Ratings

based on 35.3k reviews

3.5/5

Rating in categories

3.4

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3.5

Work-life balance

3.1

Salary

3.5

Job security

3.4

Company culture

2.8

Promotions

3.3

Work satisfaction

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