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Tech Mahindra

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3.5

based on 35.3k Reviews

Video summary

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Tech Mahindra Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 14 Nov 2024

Tech Mahindra Senior Customer Service Executive Interview Experiences for Experienced

4 interviews found

Senior Customer Service Executive Interview Questions & Answers

nadeem khan

posted on 14 Nov 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Why you left your previous organisation

Ans.

Seeking new challenges and growth opportunities in a larger organization.

Desire for career advancement
Opportunity for professional development
Seeking a more challenging role
Company restructuring or downsizing
Relocation to a new area

Answered by AI

Add your answer

Q2. What is billing

Ans.

Billing is the process of generating invoices for goods or services provided to customers.

Billing involves calculating the cost of goods or services provided
Invoices are typically sent to customers for payment
Billing may also involve tracking payments and managing accounts receivable

Answered by AI

Add your answer

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Oct 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell us about yourself

Add your answer

Round 3 - Technical

(1 Question)

Q1. Why did you left your previous organization.

Add your answer

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 Mar 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test

Aptitude stocks and shares concepts and formulas for beginners and professionals

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. What is your family back ground

Add your answer

Q3. Why should we hire u

Add your answer

Round 3 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A while back, we asked our readers to tell us the best job search advice they’d ever heard. Now, from one job seeker to another, we’ve compiled their answers into a collection of the best job search advice from the job seekers themselves.

What people are saying about Tech Mahindra

View All

an associate software engineer

1w (edited)

Advice for freshers joining as ASE

Join here only if you want to stay on bench for a year and expect termination. Believe me, you will never get any projects. If you have some luck left, you will be allocated to ENS projects (neither growth nor job security). Forget of working in software projects. All the best..

Got a question about Tech Mahindra?

Ask anonymously on communities.

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 14 Dec 2022

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Introduce yourself and the experience you have.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Introduce yourself and tell me about the experience and then question on the given answers.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and read the resume properly, questions will be put up from that only. It was normal and easy.

Senior Customer Service Executive Jobs at Tech Mahindra

View all

Senior Customer Care Executive

Pune

1-3 Yrs

₹ 2.75-5.5 LPA

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. What's your salary expectations

Add your answer

Q2. What's your strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

TCS

Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?

Add your answer

Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Customer Care Executive Interview Questions & Answers

Accenture

Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction about the process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Service Executive Interview Questions & Answers

Infosys

Anonymous

posted on 5 Jul 2021

Interview Questionnaire

1 Question

Q1. How can i get HR contact for interview

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 26 Feb 2021

Interview Questionnaire

1 Question

Q1. What is wipro

Add your answer

Customer Service Associate Interview Questions & Answers

Wipro

Anonymous

posted on 28 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire

4 Questions

Q1. Why do you think you are appropriate for this job?

Add your answer

Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...

Add your answer

Q3. Why this job is important for you?

Add your answer

Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Customer Service Executive interview for experienced candidates?

Tech Mahindra interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.

How to prepare for Tech Mahindra Senior Customer Service Executive interview for experienced candidates?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, Inbound Process, International BPO, customer support and Aramco.

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Tech Mahindra Senior Customer Service Executive Salary

based on 535 salaries

₹1 L/yr - ₹5.5 L/yr

At par with the average Senior Customer Service Executive Salary in India

View more details

Senior Customer Service Executive Jobs at Tech Mahindra

Senior Customer Care Executive

Pune

1-3 Yrs

₹ 2.75-5.5 LPA

Explore more jobs

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