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Concentrix Corporation
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I applied via Recruitment Consulltant and was interviewed in Mar 2024. There were 3 interview rounds.
This was Like Amcat test
Make sure you understand the phrases correctly and don't keep quite while giving this as the machine wants to check the pronounciation.
Customer service involves providing assistance and support to customers before, during, and after a purchase.
Customer service is about meeting the needs and expectations of customers.
It involves effective communication, problem-solving, and empathy.
Examples include resolving customer complaints, answering inquiries, and providing product information.
Customer service can be provided through various channels such as phon
I applied via Naukri.com and was interviewed before May 2023. There were 3 interview rounds.
Mathematics, Gramer, Gernal Knowledge
I applied via Walk-in and was interviewed before Jul 2022. There were 5 interview rounds.
There was a topic given by hr you need to speak on it for 3 minutes
Basic English grammar and maths and passage writing
Concentrix Corporation interview questions for designations
I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.
It is an online test held to check the communication and typing skills of the interested candidate. I rhink it is a good way to know that if a candidate can really communicate on an international or domestic level workspace.
I applied via Campus Placement and was interviewed before May 2018. There were 3 interview rounds.
I have transitioned from a technical line to BPO due to my passion for customer care and my desire to enhance my communication skills.
Passion for customer care and helping others
Desire to enhance communication skills
Opportunity to work in a dynamic and fast-paced environment
Ability to handle customer queries and provide effective solutions
Prior experience in technical troubleshooting and problem-solving
Strong interpers...
I am an experienced Senior Customer Care Executive with a strong background in providing exceptional customer service and resolving complex issues.
Over 5 years of experience in the customer service industry
Proficient in handling customer inquiries, complaints, and escalations
Skilled in building rapport with customers and ensuring their satisfaction
Proven ability to lead and motivate a team to achieve customer service g...
I have 5 years of experience as a Senior Customer Care Executive.
Managed a team of 10 customer care representatives
Implemented new customer care strategies resulting in a 20% increase in customer satisfaction
Resolved complex customer issues and escalated complaints
Trained new hires on customer care processes and procedures
I would find alternative modes of transportation such as public transportation or carpooling.
I would explore public transportation options such as buses or trains.
I would consider carpooling with colleagues or friends who live nearby.
I would check if there are any ride-sharing services available in the area.
I would also consider walking or cycling if the distance is manageable.
I would rate my English proficiency as 8 out of 10.
I have a strong command of the English language.
I am fluent in both spoken and written English.
I can effectively communicate with customers in English.
I have received positive feedback on my English skills in previous roles.
I am confident in my ability to handle complex customer queries in English.
I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.
posted on 1 Aug 2022
I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.
based on 7 interviews
1 Interview rounds
based on 248 reviews
Rating in categories
Customer Service Executive
3.7k
salaries
| ₹0 L/yr - ₹0 L/yr |
Advisor
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salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
3.3k
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Representative
3.1k
salaries
| ₹0 L/yr - ₹0 L/yr |
Content Moderator
3k
salaries
| ₹0 L/yr - ₹0 L/yr |
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