Sicpa India Senior Customer Service Executive Interview Questions and Answers

The face-to-face interview for the department manager position was challenging but rewarding.

• The interview panel consisted of senior managers and HR representatives.

• I was asked about my previous experience in managing teams and handling difficult situations.

• I had to provide examples of successful projects I had led in the past.

• There were situational questions to assess my problem-solving skills and leadership abilities...read more

I prefer to handle the preparation of custom-related documents, addressing Bill of Entry queries, and completing the checklist for the Bill of Entry.

• I have experience in preparing custom-related documents and addressing Bill of Entry queries.

• I am detail-oriented and organized, ensuring all necessary information is included in the documents.

• I am familiar with completing checklists for the Bill of Entry to ensure accurac...read more

I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

• 3 years of experience in customer support roles

• Handled inquiries and resolved issues

• Provided excellent customer service

It is important to research the market and consider your experience and qualifications when determining salary expectations.

• Research the average salary range for Customer Service Executives in your industry and location.

• Consider your level of experience and qualifications.

• Take into account any additional skills or certifications that may warrant a higher salary.

• Be prepared to negotiate and discuss salary expectations d...read more