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Amazon Sellers Services Customer Support Executive Interview Questions and Answers
Amazon Sellers Services Customer Support Executive Interview Experiences
2 interviews found
Anonymous
I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve communication through various channels like phone, email, chat, or social media
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
They handle customer queries and complaints through various channels such as phone, email, or chat.
They ensure customer satisfaction by resolving issues and providing solutions.
They may also provide product or service information, process orders, and handle returns or refunds.
They need to have...
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve handling customer calls, emails, or chats
Requires excellent communication and problem-solving skills
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, technical support specialist, customer service agent
What is customer sapoot 6
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides information about products or services
Assists customers in placing orders or making payments
Maintains customer records and follows up on their issues
Ensures customer satisfaction and retention
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, help desk technician, customer service agent
Interview Preparation Tips
- Customer sapoot executive
Interview questions from similar companies
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions related recruitment, Hr operations, PF & ESIC registration.etc
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Experienced before
- Ans. Worked in 4 Aditya Birla brands named as Louis Philippe, Van huesen, Peter england, Allen solly
- Q2. Qualification
Selected
I applied via Naukri.com and was interviewed before Sep 2023. There were 2 interview rounds.
90 min, Test Gorilla
(2 Questions)
- Q1. Understanding of skills and work experience
- Q2. Scenario based questions
Interview Preparation Tips
Mostly basic SQL and Professional experience
Advance SQL and Python
I was interviewed in May 2017.
Interview Questionnaire
1 Question
- Q1. Something about yourself?
- Ans.
I am a highly motivated and results-driven sales professional with a proven track record of exceeding targets.
I have X years of experience in sales, consistently meeting and surpassing sales goals.
I excel in building and maintaining strong relationships with clients, resulting in repeat business and referrals.
I am skilled in identifying customer needs and providing tailored solutions to meet those needs.
I am a strong c...
Interview Preparation Tips
Experience: Firstly I sent my resume through mail and I was pretty much confident that I will surely be selected for the next round. And boom, I got the mail for the selection in next round i.e, face to face interview.
Tips: Make your CV that much attractive as you want to see in an employee if you are the employer.
Round: HR Interview
Experience: Being an introvert I got stucked and was blank at the moment when I was asked this. But the introduction went pretty well as I too shared my personal out of the box experiences which the HR liked. But because of shortfall in the knowledge in the field of work, I was anyhow not recruited.
Tips: Be confident, true and share your out of the box experiences too as some HR likes this.
College Name: Dyal Singh College
I applied via Naukri.com and was interviewed before Jan 2018. There were 5 interview rounds.
Interview Preparation Tips
Experience: Take a new job... I have special skill in sales . I ll be the. Best
General Tips: Try try try sure u I'll be that best in all... Work hard... Till u achieve...
Skills: Sales, Public Speaking Skills, Communication, Body Language, Problem Solving, Leadership, Time Management, Decision Making Skills
Duration: <1 week
Aftab Alam
Interview Preparation Tips
Experience: Salry discuss and job security
Duration: 1 hour 30 minutes
Interview Questionnaire
1 Question
- Q1. Why do you want to join the company
- Ans.
I am impressed by the company's innovative products and strong reputation in the industry.
I admire the company's commitment to excellence and customer satisfaction.
I believe my skills and experience align well with the company's goals and values.
I am excited about the opportunity to contribute to the company's success and grow professionally.
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Amazon Sellers Services Customer Support Executive Interview Process
based on 1 interview
Interview experience
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Amazon Sellers Services Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Seller Support Associate
74
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Process Assistant
64
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Associate
62
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Problem Solver
44
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
43
salaries
| ₹0 L/yr - ₹0 L/yr |
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