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Amazon Sellers Services Customer Support Executive Interview Questions and Answers
Amazon Sellers Services Customer Support Executive Interview Experiences
2 interviews found
I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve communication through various channels like phone, email, chat, or social media
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
They handle customer queries and complaints through various channels such as phone, email, or chat.
They ensure customer satisfaction by resolving issues and providing solutions.
They may also provide product or service information, process orders, and handle returns or refunds.
They need to have...
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and troubleshooting assistance
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve handling customer calls, emails, or chats
Requires excellent communication and problem-solving skills
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
What is customer sapoot executive
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, technical support specialist, customer service agent
What is customer sapoot 6
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides information about products or services
Assists customers in placing orders or making payments
Maintains customer records and follows up on their issues
Ensures customer satisfaction and retention
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
(1 Question)
- Q1. What is customer sapoot executive
- Ans.
A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.
Resolves customer queries and complaints
Provides product information and technical support
Maintains customer records and feedback
Ensures customer satisfaction and retention
May involve sales and upselling
Examples: call center representative, help desk technician, customer service agent
Interview Preparation Tips
- Customer sapoot executive
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Interview questions from similar companies
I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Questions related recruitment, Hr operations, PF & ESIC registration.etc
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Experienced before
- Ans. Worked in 4 Aditya Birla brands named as Louis Philippe, Van huesen, Peter england, Allen solly
- Q2. Qualification
I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.
(1 Question)
- Q1. About your qualifications
Aptitude test about sales planning.
Interview Preparation Tips
- Margins
- Planning
- Strategic Planning
I applied via Referral and was interviewed in Aug 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tito Joseph will ask you random questions on the percentage calculation
Interview Preparation Tips
Tito jospeh asked me to sell a pen first and then he started giving instances where i had to calculate the percentage of discount on the total package given to the customer.
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. What is demat and trading ac
- Ans.
Demat and trading accounts are used for buying and selling securities in electronic form.
Demat account is used to hold securities in electronic form
Trading account is used to buy and sell securities
Demat account is mandatory for trading in the stock market
Trading account is linked to the bank account for seamless transactions
Both accounts are offered by depository participants and stockbrokers
Interview Preparation Tips
Sales Executive Interview Questions & Answers
GlaxoSmithKline Pharmaceuticals
Anonymous
posted on 23 Apr 2021
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Why you wish to join
- Ans.
I wish to join because I am passionate about sales and have a proven track record of exceeding targets.
Passionate about sales
Proven track record of exceeding targets
Enjoy building relationships with clients
Excited about the opportunity to contribute to the company's growth
Motivated by the potential for career advancement
Interview Preparation Tips
I applied via Company Website and was interviewed before Feb 2021. There were 4 interview rounds.
Generic
Generic
(3 Questions)
- Q1. Where do you see yourself in 5 years?
- Ans.
In 5 years, I see myself as a successful Sales Executive leading a high-performing team and driving significant revenue growth for the company.
Leading a team of sales professionals
Achieving and exceeding sales targets consistently
Developing and implementing effective sales strategies
Building strong relationships with key clients
Contributing to the overall growth and success of the company
- Q2. What are your strengths and weaknesses?
- Ans.
My strengths include strong communication skills, ability to build relationships, and a competitive nature. My weaknesses include impatience and a tendency to take on too much at once.
Strength: Strong communication skills - I am able to effectively convey information and build rapport with clients.
Strength: Relationship building - I excel at establishing and maintaining long-term relationships with customers.
Strength: ...
- Q3. Tell me about yourself.
- Ans.
Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.
10+ years of experience in sales, with expertise in B2B and B2C markets
Consistently achieved or surpassed sales targets by 20% or more
Developed and maintained a portfolio of key accounts, resulting in a 30% increase in revenue
Strong negotiation and communication skills, with the ability to build rapport ...
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. If you have two customers walk in to the showroom - one who will purchase worth 20k, the other 50k, who would you assist first
- Ans.
I would assist the customer who arrived first.
I would greet both customers and acknowledge their presence.
I would ask the customer who arrived first if they need any assistance.
If the first customer does not need immediate assistance, I would then assist the second customer.
If both customers need immediate assistance, I would politely explain the situation and ask for their patience while I assist one customer at a tim...
(1 Question)
- Q1. Who are our competitors?
- Ans.
Our competitors include companies such as XYZ Corp, ABC Inc, and DEF Ltd.
XYZ Corp is a major competitor in the market, known for their innovative products.
ABC Inc is a well-established player with a strong customer base.
DEF Ltd is a new entrant but gaining traction with their competitive pricing.
Other potential competitors include GHI Co and JKL Enterprises.
Interview Preparation Tips
Amazon Sellers Services Interview FAQs
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Amazon Sellers Services Interviews By Designations
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Amazon Sellers Services Customer Support Executive Interview Process
based on 1 interview
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Amazon Sellers Services Customer Support Executive Reviews and Ratings
based on 3 reviews
Rating in categories
|
Seller Support Associate
76
salaries
|  ₹2.5 L/yr - ₹5.2 L/yr |
|
Associate
63
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
Process Assistant
63
salaries
| ₹2 L/yr - ₹5 L/yr |
|
Team Lead
45
salaries
| ₹2.5 L/yr - ₹7.5 L/yr |
|
Process Associate
40
salaries
| ₹1.5 L/yr - ₹4.7 L/yr |
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