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Amazon Sellers Services Customer Service Executive Interview Questions and Answers

Updated 23 Jun 2024

Amazon Sellers Services Customer Service Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is you name
  • Q2. National.id number

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Introduction and company requirements

Round 2 - Technical 

(7 Questions)

  • Q1. Company....fees details
  • Q2. Company mai apna 100% dena chati hu or waha se kuch sekhna chati
  • Ans. Amezon company India ki best company hai
  • Answered Anonymously
  • Q3. Mai es company mai kam kerne chati hu
  • Q4. Company very good performance
  • Q5. Or mai customers service and care ke liye prepared hu
  • Q6. House wife ke liye ye job sabse acchi hai
  • Q7. All Indian leady ye works ke liye perfect

Interview Preparation Tips

Interview preparation tips for other job seekers - Mai es job ke liye bilkul perfect person hu

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Q5. If you will get a call and customer is very frustrated and then h ... read more
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Other Qualification:-computer knowlage,internet,ms-offices,DTP,Tally lab ,hindi, english Typing,langage-urdu, hindi ,eng,urdu -,write,speak, hindi-write ,speak,eng-write
  • Q2. Aptitude Test,coding test,,Group dscussion,Assigment,case study,HR,Technical,One-on-one Round,other
Round 3 - Assignment 

Qualification:-I have been I am under Gravation, Iam ascince in I.S.C and under Gravuted ,arnnge:-ex-c.s.c centre sitanabad(north)c.s.cid XXXXX.company .dist:-saharsa,Hard work.R.W.D.3200020,city-patna,state-Bihar

Round 4 - Aptitude Test 

Porsonal information:-name:-md shaista alam ,f-name.:-md mustafa,adress:-village:-sitanabad,.p.o-sitanabad,p.s:-bakhtiaryapur ,dist . Saharsa,state -bihar,country :-India

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Service Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Emploement detail,work experiencs:-I have5 year experiences in hard work,or two year certificate dioloma ADCA. I am aexpert hard work people and c.s.c centre work in computer.c.s.c cid:-XXXXX,company name hard work -Dist-saharsa.R.W.D-3200020, city-patna-state-Bihar

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Experienced before
  • Ans. Worked in 4 Aditya Birla brands named as Louis Philippe, Van huesen, Peter england, Allen solly
  • Answered Anonymously
  • Q2. Qualification

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions related recruitment, Hr operations, PF & ESIC registration.etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence, keep yourself aware about hospitality industry and retail industry, Keep data bass for recruitment.

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, few lines about memories in my life.

Interview Preparation Tips

Interview preparation tips for other job seekers - interviews was very easy and recruiters are very supportive and but due to covid i received offer letter too late.

I applied via Walk-in

Interview Questionnaire 

1 Question

  • Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview nowadays is a big stress of everyone especially for freshers and student they getting so nervous in a interview because the questions are so difficult to answer and so technical the interview about 1-2 hours. There so many skills and the question related to the computer science and some projects topics etc in some companies there give a written which as grammar, coding, general knowledge etc.. And next it will be a he round they ask so difficult question u can't able to answer it and atlast for they will see your entire performance and hire you in a best position

I applied via Recruitment Consultant and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How to deal with difficult customers?
  • Ans. 

    Dealing with difficult customers requires patience, empathy, and active listening.

    • Remain calm and professional

    • Listen actively and empathize with their concerns

    • Offer solutions and options to resolve the issue

    • Apologize for any inconvenience caused

    • If necessary, escalate the issue to a supervisor

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q2. Your views on women empowerment

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, keep patience, n have a very good communication skills

I applied via LinkedIn and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to apply Infosys
  • Ans. 

    To apply for Infosys, visit their careers website and search for relevant job openings.

    • Visit Infosys careers website

    • Search for relevant job openings

    • Submit your application and resume

    • Prepare for interviews and assessments

  • Answered by AI
  • Q2. How to getting MNC opportunities
  • Ans. 

    Networking, building skills, and gaining experience can help in getting MNC opportunities.

    • Attend industry events and conferences to network with professionals

    • Build skills and knowledge through online courses and certifications

    • Gain experience through internships or volunteer work

    • Apply to MNC job openings and tailor your resume and cover letter to the company

    • Utilize LinkedIn and other job search websites to find MNC oppo

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am glad to be attend this interview

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. My views on feminism
  • Q2. Women empowerment

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz b confident, clear, precise n attentive throughout the session

Amazon Sellers Services Interview FAQs

How many rounds are there in Amazon Sellers Services Customer Service Executive interview?
Amazon Sellers Services interview process usually has 2-3 rounds. The most common rounds in the Amazon Sellers Services interview process are Assignment, One-on-one Round and Technical.
What are the top questions asked in Amazon Sellers Services Customer Service Executive interview?

Some of the top questions asked at the Amazon Sellers Services Customer Service Executive interview -

  1. Other Qualification:-computer knowlage,internet,ms-offices,DTP,Tally lab ,hindi...read more
  2. Aptitude Test,coding test,,Group dscussion,Assigment,case study,HR,Technical,On...read more
  3. company mai apna 100% dena chati hu or waha se kuch sekhna ch...read more

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Amazon Sellers Services Customer Service Executive Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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Amazon Sellers Services Customer Service Executive Salary
based on 4 salaries
₹2.7 L/yr - ₹4 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Amazon Sellers Services Customer Service Executive Reviews and Ratings

based on 2 reviews

3.4/5

Rating in categories

4.6

Skill development

2.4

Work-life balance

4.2

Salary

4.6

Job security

4.6

Company culture

4.2

Promotions

4.6

Work satisfaction

Explore 2 Reviews and Ratings
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