10+ Amazon Sellers Services Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

Amazon Sellers Services Customer Service Associate Interview Experiences

4 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 16 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one

(5 Questions)

Q1. What is your name

Ans. My name is aadil Ahmad Dar

Answered Anonymously

Add your answer

Q2. What is your age

Ans. My age is 24 year old

Answered Anonymously

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Q3. What about your qualification

Ans. I have completely 12 th + 1 year diploma in computer science

Answered Anonymously

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Q4. What about your family

Add your answer

Q5. What is your hobbies

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Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 21 Aug 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - Assignment

It was good it was all about the coustomer service information and how to Handel the coustomers

Customer Service Associate Interview Questions & Answers

Kumar Subhash

posted on 3 Aug 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Aptitude Test

Personal information

Round 3 - Case Study

Work experience,skill check,communication,voice check etc.

Round 4 - Technical

(1 Question)

Q1. Work skill check on laptop,mobile.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all focse on body language. Think positively and persistence. Should be prepared and alert.

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 13 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire

4 Questions

Q1. When is the interview date

Add your answer

Q2. How the interview will take place

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Q3. What kind of interview will happen

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Q4. Whether there will be a direct interview or an online interview

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Interview Preparation Tips

Interview preparation tips for other job seekers - Cleara knows Tamil.If you speak English, you do not know how to reply.Please listen to Costin's Tamil

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Customer Care Executive Interview Questions & Answers

FreshToHome

Harini Santosh

posted on 4 Jun 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. About freshtohome

Add your answer

Q2. About customer care support meaning

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

Customer Support Executive Interview Questions & Answers

FreshToHome

Anonymous

posted on 24 Jan 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. HR called to check our communication skills and discussed with us other details

Add your answer

Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls

Add your answer

Round 4 - Aptitude Test

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.

Customer Support Executive Interview Questions & Answers

FreshToHome

Anonymous

posted on 29 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. About FTH and languages known..

Add your answer

Round 3 - HR

(1 Question)

Q1. Question will be based on FTH, so refer the website and news about FTH.

Add your answer

Round 4 - Assesment

(1 Question)

Q1. After training conduct Assesment then you will be on board.

Add your answer

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:

customer support
Customer Service
Customer Handling
Customer Retention

Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.

Customer Service Executive Interview Questions & Answers

Tresor Systems

Simran Gupta

posted on 1 Nov 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Related to your profile

Add your answer

Round 3 - HR

(1 Question)

Q1. Related to job profile and then some financial questions.

Add your answer

Customer Support Executive Interview Questions & Answers

FreshToHome

Anonymous

posted on 21 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me yourself? What is FTH daily? Why should i hire you?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Amazon Sellers Services Interview FAQs

How many rounds are there in Amazon Sellers Services Customer Service Associate interview?

Amazon Sellers Services interview process usually has 2 rounds. The most common rounds in the Amazon Sellers Services interview process are Resume Shortlist, Aptitude Test and Case Study.

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Amazon Sellers Services Interviews By Designations

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Amazon Sellers Services Customer Service Associate Interview Process

based on 3 interviews

Interview experience

4.7

Excellent

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Associate 89 salaries	₹1.1 L/yr - ₹5 L/yr
Seller Support Associate 74 salaries	₹2.5 L/yr - ₹5 L/yr
Process Assistant 64 salaries	₹2 L/yr - ₹5 L/yr
Problem Solver 44 salaries	₹1.5 L/yr - ₹3.5 L/yr
Team Lead 43 salaries	₹2.5 L/yr - ₹7.5 L/yr

Amazon Sellers Services Customer Service Associate Interview Questions and Answers

Amazon Sellers Services Customer Service Associate Interview Experiences

4 interviews found

(5 Questions)

Interview Preparation Tips

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(1 Question)

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Interview Preparation Tips

Amazon Sellers Services Interview FAQs

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