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Dhani Healthcare Customer Service Associate Interview Questions and Answers
Dhani Healthcare Customer Service Associate Interview Experiences
2 interviews found
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Why should we hire you
(1 Question)
- Q1. What was your last salary
Interview Preparation Tips
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What qualities a sales executive should have ?
- Q2. What is customer service ? what are its main aspects
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Good communication skills and empathy are important in customer service
Examples include answering phone calls, responding to emails, an
Interview Preparation Tips
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I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself? Education background
(1 Question)
- Q1. What is stock market? Do you know trading? Any calling experience? Are you able to handle rude customers?
- Ans.
The stock market is a platform where buyers and sellers trade shares of publicly traded companies.
Stock market is a marketplace where stocks or shares of publicly traded companies are bought and sold.
Trading involves buying and selling stocks, bonds, or other financial instruments.
Calling experience refers to previous experience in customer service or call center roles.
Handling rude customers requires patience, empathy...
Selected
I applied via Referral and was interviewed before Nov 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Job description
Grammar, skill, email
(3 Questions)
- Q1. Technical related
- Q2. Automobiles Related
- Q3. Motor Related Customer Interaction
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. How many years of experience you have?
- Q2. Why this company?
Interview Preparation Tips
Customer Relationship Officer Interview Questions & Answers
BankBazaar
Anonymous
posted on 23 Oct 2024
Selected
I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell about your self
- Q2. Communication topic like internet
Interview Preparation Tips
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Why revolut and why you have applied for this role
- Q2. Future plans after coming here
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Navi Technologies
Charan Moger
posted on 7 May 2024
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
Email writing about some scenarios
(2 Questions)
- Q1. Self introduction, previous experience
- Q2. About your goals
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(4 Questions)
- Q1. Introduce about yourself
- Ans.
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for providing exceptional customer service.
I am fluent in multiple langua...
- Q2. What is your role on your last company
- Ans.
I was responsible for providing excellent customer service and resolving customer issues in a timely manner.
Provided support to customers via phone, email, and chat
Assisted customers with product inquiries, troubleshooting, and account management
Resolved customer complaints and escalated issues to the appropriate department when necessary
Maintained accurate records of customer interactions and transactions
Collaborated ...
- Q3. What is your salary expectations
- Ans.
I would expect a competitive salary based on my experience and skills.
I have researched the average salary range for Customer Care Executives in the industry.
I have considered my qualifications, experience, and skills when determining my salary expectations.
I am open to negotiation and willing to discuss the salary package in detail during the interview process.
I believe that fair compensation is important for both the...
- Q4. Reason for left the last company
- Ans.
Seeking better growth opportunities and a more challenging role.
Limited scope for career advancement in the previous company
Desire for a more challenging and fulfilling role
Seeking a company with a better work culture and values
Relocation or personal reasons
Company downsizing or restructuring
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.
Decent aptitude knowledge test.
Relevant coding knowledge test
(1 Question)
- Q1. Basics questionnaire
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Dhani Healthcare Customer Service Associate Reviews and Ratings
based on 5 reviews
Rating in categories
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Pharmacist
173
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|  ₹2 L/yr - ₹4 L/yr |
|
Collection Officer
159
salaries
| ₹2 L/yr - ₹3.2 L/yr |
|
Customer Care Officer
122
salaries
| ₹2.2 L/yr - ₹3 L/yr |
|
Sales Executive
83
salaries
| ₹2 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
74
salaries
| ₹2 L/yr - ₹3.3 L/yr |
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