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I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.
Inbound and outbound refer to different types of customer interactions in customer care.
Inbound refers to customer interactions initiated by the customer, such as phone calls, emails, or chat messages.
Outbound refers to customer interactions initiated by the company, such as follow-up calls, sales calls, or customer surveys.
Inbound interactions focus on addressing customer inquiries, resolving issues, or providing supp...
I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.
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I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
I am a dedicated and experienced Customer Care Executive with excellent communication skills.
I have worked in the customer service industry for 5 years.
I have a strong ability to empathize with customers and understand their needs.
I am skilled in resolving customer complaints and finding solutions to their problems.
I have received multiple awards for providing exceptional customer service.
I am fluent in multiple langua...
I was responsible for providing excellent customer service and resolving customer issues in a timely manner.
Provided support to customers via phone, email, and chat
Assisted customers with product inquiries, troubleshooting, and account management
Resolved customer complaints and escalated issues to the appropriate department when necessary
Maintained accurate records of customer interactions and transactions
Collaborated ...
I would expect a competitive salary based on my experience and skills.
I have researched the average salary range for Customer Care Executives in the industry.
I have considered my qualifications, experience, and skills when determining my salary expectations.
I am open to negotiation and willing to discuss the salary package in detail during the interview process.
I believe that fair compensation is important for both the...
Seeking better growth opportunities and a more challenging role.
Limited scope for career advancement in the previous company
Desire for a more challenging and fulfilling role
Seeking a company with a better work culture and values
Relocation or personal reasons
Company downsizing or restructuring
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
Yes, I have basic knowledge about share market.
I understand the concept of buying and selling stocks
I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events
I keep myself updated with the latest news and trends in the stock market
I have some experience in investing in stocks and mutual funds
For example, I know that the stock prices of companies in the tec...
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
posted on 23 Oct 2024
Some basic maths MCQ's
There will be an assignment test of English grammar which is basic.
Sales involves the process of selling products or services to customers in exchange for money.
Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.
It involves building relationships with customers, providing information about products, and closing deals.
Sales can be done through various channels such as face-to-face interactions, phone ...
I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.
based on 9 reviews
Rating in categories
Pharmacist
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Collection Officer
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Customer Care Officer
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