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Dhani Healthcare Customer Care Executive Interview Questions and Answers

Updated 3 Dec 2022

Dhani Healthcare Customer Care Executive Interview Experiences

3 interviews found

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is inbound and outbound?
  • Ans. 

    Inbound and outbound refer to different types of customer interactions in customer care.

    • Inbound refers to customer interactions initiated by the customer, such as phone calls, emails, or chat messages.

    • Outbound refers to customer interactions initiated by the company, such as follow-up calls, sales calls, or customer surveys.

    • Inbound interactions focus on addressing customer inquiries, resolving issues, or providing supp...

  • Answered by AI
  • Q2. Tell me about yourself
  • Q3. Why you want to work with us?
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - I completed walk in interview at 28 Jan 2022 with 2 one to one rounds, Today's date is 13 March 2022 still I didn't get any response. I actually don't care because I'm from technical background but if you want work with them then wait till 1 month or 2 months don't know the exact time. ( Better to find another opportunity without wasting your time )

I applied via Walk-in and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why do you want to join our company
Round 2 - Technical 

(1 Question)

  • Q1. He was asking the basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be panic the interview was beginner level I was fresher so it was easy for me for interview cracking

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Walk-in and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Topics to prepare for Dhani Healthcare Customer Care Executive interview:
  • My home town
Interview preparation tips for other job seekers - Normal interview
Ask for related experience, about work,
Salary discuss.
That's all about me.
Thank you.

Interview questions from similar companies

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and experienced Customer Care Executive with excellent communication skills.

    • I have worked in the customer service industry for 5 years.

    • I have a strong ability to empathize with customers and understand their needs.

    • I am skilled in resolving customer complaints and finding solutions to their problems.

    • I have received multiple awards for providing exceptional customer service.

    • I am fluent in multiple langua...

  • Answered by AI
  • Q2. What is your role on your last company
  • Ans. 

    I was responsible for providing excellent customer service and resolving customer issues in a timely manner.

    • Provided support to customers via phone, email, and chat

    • Assisted customers with product inquiries, troubleshooting, and account management

    • Resolved customer complaints and escalated issues to the appropriate department when necessary

    • Maintained accurate records of customer interactions and transactions

    • Collaborated ...

  • Answered by AI
  • Q3. What is your salary expectations
  • Ans. 

    I would expect a competitive salary based on my experience and skills.

    • I have researched the average salary range for Customer Care Executives in the industry.

    • I have considered my qualifications, experience, and skills when determining my salary expectations.

    • I am open to negotiation and willing to discuss the salary package in detail during the interview process.

    • I believe that fair compensation is important for both the...

  • Answered by AI
  • Q4. Reason for left the last company
  • Ans. 

    Seeking better growth opportunities and a more challenging role.

    • Limited scope for career advancement in the previous company

    • Desire for a more challenging and fulfilling role

    • Seeking a company with a better work culture and values

    • Relocation or personal reasons

    • Company downsizing or restructuring

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One you join to the organization you will be on 6month no take leaves

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Do you have any information about share market?
  • Ans. 

    Yes, I have basic knowledge about share market.

    • I understand the concept of buying and selling stocks

    • I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events

    • I keep myself updated with the latest news and trends in the stock market

    • I have some experience in investing in stocks and mutual funds

    • For example, I know that the stock prices of companies in the tec...

  • Answered by AI
  • Q2. Have you ever worked?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to build long conversation.
Provide genuine answer . Even if you don't know on some part, you still try to balance it and manage it.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why revolut and why you have applied for this role
  • Q2. Future plans after coming here

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good and try your best
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Some basic maths MCQ's

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Job related questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

There will be an assignment test of English grammar which is basic.

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about past experience
  • Q2. Some random topic or mock call
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. What do you know about sales
  • Ans. 

    Sales involves the process of selling products or services to customers in exchange for money.

    • Sales is the process of identifying potential customers, understanding their needs, and persuading them to purchase a product or service.

    • It involves building relationships with customers, providing information about products, and closing deals.

    • Sales can be done through various channels such as face-to-face interactions, phone ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - So much pressure and it's target based company if don't do your target will be stay untill u finish it.

I applied via Naukri.com and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - One day process contains more than 3 to 4 hr rounds basic aptitude group discussion and then hr rounds

Dhani Healthcare Interview FAQs

How many rounds are there in Dhani Healthcare Customer Care Executive interview?
Dhani Healthcare interview process usually has 2 rounds. The most common rounds in the Dhani Healthcare interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Dhani Healthcare Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dhani Healthcare. The most common topics and skills that interviewers at Dhani Healthcare expect are Communication Skills, Language Skills, Process Training, Sales and customer care.
What are the top questions asked in Dhani Healthcare Customer Care Executive interview?

Some of the top questions asked at the Dhani Healthcare Customer Care Executive interview -

  1. What is inbound and outbou...read more
  2. He was asking the basic questi...read more

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Dhani Healthcare Customer Care Executive Salary
based on 74 salaries
₹2 L/yr - ₹3.3 L/yr
At par with the average Customer Care Executive Salary in India
View more details

Dhani Healthcare Customer Care Executive Reviews and Ratings

based on 9 reviews

3.9/5

Rating in categories

3.3

Skill development

3.7

Work-life balance

4.5

Salary

3.0

Job security

3.3

Company culture

3.3

Promotions

3.3

Work satisfaction

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