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Dhani Healthcare Customer Service Executive Interview Questions and Answers

Updated 5 Apr 2022

Dhani Healthcare Customer Service Executive Interview Experiences

2 interviews found

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Q1) Introduce yourself? Q2) How is your day look like?
Round 2 - One-on-one 

(1 Question)

  • Q1. Q) Sell me this phone? Q)why u want to join this organisation?

Interview Preparation Tips

Topics to prepare for Dhani Healthcare Customer Service Executive interview:
  • your self,
Interview preparation tips for other job seekers - don't lie with an interviewer and be ready for counter question, and give the example for daily life that is the testimony of your activities.

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - keep you are fully confidence ,positive think and present mind of interview time.

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Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Talk about yourself,,hear you literally have to talk about your experience and also education background,and they also want to know more about your family background ,if your married,children since it’s mo...
  • Q2. How do you handle irate customers. Stay calm,actively listen to the customer,acknowledge the customers problem,sympathise and empathise with the customer,give solution to the customer problem,and incase it...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just smile,have a positive attitude,the interviewers are friendly and they make you feel home and welcome so just use your knowledge and you will be fine

I applied via Company Website and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normally questions

Interview Preparation Tips

Interview preparation tips for other job seekers - its good, eco-friendly,i like the hr round.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Will previous job product knowledge.
  • Q2. Why you choose Apollo? How do you know apollo hospital as....
  • Q3. Related to the field knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are experienced employee, you can negotiate your salary with the management without hesitation.
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Client Interview 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why uh left your last company
Round 3 - HR 

(1 Question)

  • Q1. Basic questions like tell me something ant yourself and past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for the interview in cogent for Apollo 24/7 as an customer support executive but they r jzt worst I reached there at 11 am I clear my 2 rounds but at 2pm they said client round will be at 4 pm I waited but at 4 pm they have started but then I waited till 7:30 I didn't even get a chance for my interview round the client sourabh sharma said I'll not hire anyone they reject all the candidates if still uh want to have interview you can stay otherwise you can go its your choice that's how's the client behaviour of Apollo 24/7 I'm applying for job that's not mean I deserve this kind of behaviour uh should teach your employees how to treat people's first.. hope it will be helpful for others too. So that they will also not waste there time for interview specially with the client saurabh sharma.

I applied via Campus Placement and was interviewed before Apr 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Not important
  • Q2. Next time

Interview Preparation Tips

Interview preparation tips for other job seekers - In my opinion Interview is nothing just a knowledge sharing Conversation or you can say experience between two people or with groups of people.
Finally you get judged on how you express yourself with your understanding of the questions that you are asked.
Talking about questions it's very simple to express what you know & if you don't know the answer be very clear that you will get to know about it.

I applied via Referral and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Related to my role

I applied via Walk-in and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Your proper introduction..
  • Q2. Work experience if any.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed in formal ..a very good place to work..

I applied via Referral

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. As per job profile experience
  • Q2. Knowledge of process of industry

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have command on your work profile what you have done earlier and willing to do.

Dhani Healthcare Interview FAQs

How many rounds are there in Dhani Healthcare Customer Service Executive interview?
Dhani Healthcare interview process usually has 1-2 rounds. The most common rounds in the Dhani Healthcare interview process are One-on-one Round and HR.
How to prepare for Dhani Healthcare Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Dhani Healthcare. The most common topics and skills that interviewers at Dhani Healthcare expect are Contact Center, Customer Service, Domestic BPO, Domestic Calling and Telecalling.

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Dhani Healthcare Customer Service Executive Salary
based on 40 salaries
₹2 L/yr - ₹3.2 L/yr
14% less than the average Customer Service Executive Salary in India
View more details

Dhani Healthcare Customer Service Executive Reviews and Ratings

based on 9 reviews

3.3/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.2

Salary

2.1

Job security

2.8

Company culture

2.7

Promotions

3.1

Work satisfaction

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