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based on 33.2k Reviews

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Tech Mahindra Senior Customer Service Executive Interview Questions and Answers

Updated 14 Nov 2024

4 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Why you left your previous organisation
  • Q2. What is billing
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Tell us about yourself
3

Technical Round (1 Question)

  • Q1. Why did you left your previous organization.

I applied via Naukri.com and was interviewed in Mar 2022.

3 Interview Rounds

1

Aptitude Test Round

Aptitude stocks and shares concepts and formulas for beginners and professionals

2

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family back ground
  • Q3. Why should we hire u
3

HR Round (1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - A while back, we asked our readers to tell us the best job search advice they’d ever heard. Now, from one job seeker to another, we’ve compiled their answers into a collection of the best job search advice from the job seekers themselves.

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I applied via Naukri.com and was interviewed before Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Introduce yourself and the experience you have.
3

One-on-one Round (1 Question)

  • Q1. Introduce yourself and tell me about the experience and then question on the given answers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and read the resume properly, questions will be put up from that only. It was normal and easy.

Tech Mahindra interview questions for designations

 Customer Service Executive

 (114)

 Customer Service

 (5)

 Senior Customer Service Associate

 (3)

 Customer Service Associate

 (126)

 Customer Service Representative

 (6)

 Customer Service Manager

 (3)

 Customer Service Advisor

 (3)

 Customer Service Agent

 (2)

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2023.

2 Interview Rounds

1

Assignment Round

Company give a assignment which i have clear

2

HR Round (5 Questions)

  • Q1. HR ask simply question about condidate
  • Q2. Like How many year's you have experience of costumer service executive
  • Q3. Tell me about your previous organization
  • Q4. Tell me about yourself
  • Q5. Are you interested in this role

Interview Preparation Tips

Topics to prepare for Genpact Senior Customer Service Executive interview:
  • I will clear the interview
Interview preparation tips for other job seekers - This is the good advice for job seekers because i can apply through this app easily
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

It was easy and i cleared it the very first time.

3

HR Round (2 Questions)

  • Q1. The HR would ask you to introduce yourself and check your communication skills and would ask you to speak on a particular topic if required
  • Q2. How comfortable are you working with night shifts and during the weekends

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction, your previous experience and why did you left the previous organization
3

Technical Round (1 Question)

  • Q1. Technical questions on basic computers and some questions on customer services

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in english dont give any pauses in the middle
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell us about yourself, yesterday day schedule
2

Aptitude Test Round

Fill in the blanks,speaking and listening ability

3

One-on-one Round (1 Question)

  • Q1. Tell me about yourself,past experience

I applied via Walk-in and was interviewed before Sep 2020.

3 Interview Rounds

Interview Questions

  • Q1. Regarding toe the previous experience, strength and weakness Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold be confident in your words
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Jan 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. About my self and my previous job profile and my skills
2

HR Round (1 Question)

  • Q1. About my background and salary negotiation.

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Customer Service Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Senior Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Inbound Process, customer support, Aramco, Clearing and Communication Skills.

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People are getting interviews through

based on 3 Tech Mahindra interviews
Job Portal
WalkIn
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Tech Mahindra Senior Customer Service Executive Salary
based on 527 salaries
₹1.1 L/yr - ₹5.7 L/yr
8% more than the average Senior Customer Service Executive Salary in India
View more details

Tech Mahindra Senior Customer Service Executive Reviews and Ratings

based on 87 reviews

2.9/5

Rating in categories

2.8

Skill development

2.7

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

2.8

Company culture

2.5

Promotions/Appraisal

2.7

Work Satisfaction

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