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Tech Mahindra

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3.5

based on 34.4k Reviews

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Tech Mahindra Senior Customer Service Executive Interview Questions and Answers

Updated 14 Nov 2024

Tech Mahindra Senior Customer Service Executive Interview Experiences

4 interviews found

Senior Customer Service Executive Interview Questions & Answers

nadeem khan

posted on 14 Nov 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Why you left your previous organisation

Ans.

Seeking new challenges and growth opportunities in a larger organization.

Desire for career advancement
Opportunity for professional development
Seeking a more challenging role
Company restructuring or downsizing
Relocation to a new area

Answered by AI

Add your answer

Q2. What is billing

Ans.

Billing is the process of generating invoices for goods or services provided to customers.

Billing involves calculating the cost of goods or services provided
Invoices are typically sent to customers for payment
Billing may also involve tracking payments and managing accounts receivable

Answered by AI

Add your answer

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 22 Oct 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Tell us about yourself

Add your answer

Round 3 - Technical

(1 Question)

Q1. Why did you left your previous organization.

Add your answer

Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 Mar 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Aptitude Test

Aptitude stocks and shares concepts and formulas for beginners and professionals

Round 2 - HR

(3 Questions)

Q1. Tell me about yourself.

Add your answer

Q2. What is your family back ground

Add your answer

Q3. Why should we hire u

Add your answer

Round 3 - HR

(1 Question)

Q1. Share details of your previous job.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - A while back, we asked our readers to tell us the best job search advice they’d ever heard. Now, from one job seeker to another, we’ve compiled their answers into a collection of the best job search advice from the job seekers themselves.

What people are saying about Tech Mahindra

View All

astaa

works at

Tech Mahindra

I've been working as a QA in Tech Mahindra for almost 3 years now. Total experiences around eight years. I got a job in a new organisation for 20 lakhs fixed, but it's Night Shift. I'm just wondering if I choose Money over health and night shift or just take the new job and get out of the organisation for after one year. My Current CTC is 15L and Work Life balance is Awesome in TechM

Health Services IT

Yes Move and change afterYear

Don't Move

11 participants . poll closed

Got a question about Tech Mahindra?

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Senior Customer Service Executive Interview Questions & Answers

Anonymous

posted on 14 Dec 2022

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Introduce yourself and the experience you have.

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Introduce yourself and tell me about the experience and then question on the given answers.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and read the resume properly, questions will be put up from that only. It was normal and easy.

Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

Genpact

Anonymous

posted on 8 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Assignment

Company give a assignment which i have clear

Round 2 - HR

(5 Questions)

Q1. HR ask simply question about condidate

Add your answer

Q2. Like How many year's you have experience of costumer service executive

Add your answer

Q3. Tell me about your previous organization

Add your answer

Q4. Tell me about yourself

Add your answer

Q5. Are you interested in this role

Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Senior Customer Service Executive interview:

I will clear the interview

Interview preparation tips for other job seekers - This is the good advice for job seekers because i can apply through this app easily

Senior Customer Service Executive Interview Questions & Answers

Mphasis

Anonymous

posted on 9 Jun 2023

Interview experience

Excellent

Difficulty level

Process Duration

Result

Selected

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

It was easy and i cleared it the very first time.

Round 3 - HR

(2 Questions)

Q1. The HR would ask you to introduce yourself and check your communication skills and would ask you to speak on a particular topic if required

Add your answer

Q2. How comfortable are you working with night shifts and during the weekends

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work with

Senior Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 28 Oct 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(1 Question)

Q1. Self introduction, your previous experience and why did you left the previous organization

Add your answer

Round 3 - Technical

(1 Question)

Q1. Technical questions on basic computers and some questions on customer services

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in english dont give any pauses in the middle

Senior Customer Service Executive Interview Questions & Answers

HCLTech

Aniket raj

posted on 20 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell us about yourself, yesterday day schedule

Add your answer

Round 2 - Aptitude Test

Fill in the blanks,speaking and listening ability

Round 3 - One-on-one

(1 Question)

Q1. Tell me about yourself,past experience

Add your answer

Senior Customer Service Executive Interview Questions & Answers

Accenture

Anonymous

posted on 14 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Regarding toe the previous experience, strength and weakness

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold be confident in your words

Senior Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Jan 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. About my self and my previous job profile and my skills

Add your answer

Round 2 - HR

(1 Question)

Q1. About my background and salary negotiation.

Add your answer

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Customer Service Executive interview?

Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.

How to prepare for Tech Mahindra Senior Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Inbound Process, customer support, Aramco, Clearing and Communication Skills.

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Tech Mahindra Senior Customer Service Executive Salary

based on 466 salaries

₹1 L/yr - ₹5.7 L/yr

8% more than the average Senior Customer Service Executive Salary in India

View more details

Tech Mahindra Salaries in India

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Associate Software Engineer 5.4k salaries	₹1.8 L/yr - ₹6 L/yr
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