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Tech Mahindra Senior Associate Interview Questions, Process, and Tips
Top Tech Mahindra Senior Associate Interview Questions and Answers
- Q1. Q:- Difference between empathy and sympathy? Q:- What is BPS?
- Q2. How do you handle an angry customer on call?
- Q3. How to catch attention from audiance?
Tech Mahindra Senior Associate Interview Experiences
39 interviews found
Sylvester Massey
I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. How do you handle an angry customer on call?
- Ans.
I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.
Remain calm and professional throughout the call.
Listen actively to the customer's concerns and let them vent.
Empathize with the customer and acknowledge their frustration.
Apologize for the inconvenience caused and take responsibility.
Offer solutions to resolve the issue and ask for their input.
Follow up with the customer to ensure the...
Interview Preparation Tips
Vignesh Vijay
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. About pointers and their types
Interview Preparation Tips
Anonymous
I applied via Indeed and was interviewed in Dec 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Introduction, work experience, a topic to speak on, client round
Interview Preparation Tips
What people are saying about Tech Mahindra
I was interviewed in Apr 2020.
Interview Questionnaire
2 Questions
- Q1. Same questions like how do you see yourself down the line 5 years.
- Q2. Hobbies, Giving topic and need to speak for next 2 minutes.
Interview Preparation Tips
Tech Mahindra interview questions for designations
I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.
(1 Question)
- Q1. Check "Typing Fluency"
- Ans. Try to focus on screen & make command on keyboard, don't use back space because it will not work, in case you did any error let it be go ahead and make journey of typing errorless.
(1 Question)
- Q1. Task to perform a mail on given topic
- Ans. Try to use business letter format. Make a space between 2 paragraph.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
Strength & Weakness: mostly we explain about Honesty, Truthfulness etc as strength but try to understand we require to give business ethical values rather than moral values. We should mention Loyalty & Business Etiquette, Discipline etc.
Weakness should be in such a manner that it will not harm the organization. In short a distort form of your strength.
Why Should hire you: Try to match desired skills set by organization with your, tell them you will be an asset.
Salary Expectation: As per company norms that can be a balance monetary approach towards the designation.
Thank you.
Get interview-ready with Top Tech Mahindra Interview Questions
I applied via Naukri.com and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About previous experience, why did I leave the job.
- Q2. The exact reasons I have provided along with the experience.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.
English communication Versant test
(2 Questions)
- Q1. Salary discussion and on boarding
- Q2. About yourself to check your accent and communication
Interview Preparation Tips
I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Reagrding education, background, work experience etc
- Q2. Just see the confindace of interviewer, not a languages
- Q3. Langugaes does not impact on production
Interview Preparation Tips
Swaranjali Sawant
I applied via Recruitment Consultant and was interviewed before Sep 2019. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me about yourself, Why do you want to join our company ?
- Q2. I expressed all about myself. I told what am I best at..like I am good at communication skills.. I love to converse with different people from my childhood.. so this voice job profile suits me the best..
- Q3. Why do you think we should select you ONLY for this post ???
- Q4. What are your hobbies ???
- Q5. How quick you can join our company?
- Q6. How much Salary do you expect ?
Interview Preparation Tips
Tech Mahindra Interview FAQs
The duration of Tech Mahindra Senior Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Tech Mahindra Senior Associate Interview Process
based on 12 interviews in last 1 year
1 Interview rounds
- One-on-one Round
People are getting interviews through
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Tech Mahindra Senior Associate Reviews and Ratings
based on 489 reviews
Rating in categories
|
Software Engineer
26.3k
salaries
|  ₹2 L/yr - ₹10.8 L/yr |
|
Senior Software Engineer
21.2k
salaries
| ₹5.5 L/yr - ₹22.5 L/yr |
|
Technical Lead
11.5k
salaries
| ₹9.4 L/yr - ₹37 L/yr |
|
Associate Software Engineer
5.2k
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Team Lead
4.9k
salaries
| ₹5.1 L/yr - ₹16.8 L/yr |
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