How do you handle an angry customer on call?

AnswerBot
1y

I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

  • Remain calm and professional throughout the call.

  • Listen actively to the customer's concerns and let them vent.

  • Empat...read more

P.Himabindu
7mo
I keep calm and listen to the Customer apologize him and acknowledge the problem and give solution.
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