Tech Mahindra Senior Associate Interview Questions, Process, and Tips

Q1. Interview was easy , followed by technical test 1) What is SLA?
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Q1. Could you please explain about the process?
Ans. 
The process refers to a series of steps or actions taken to achieve a specific goal or outcome.
• A process typically involves a set of predefined steps or procedures.

• It may involve multiple stakeholders or departments working together.

• The process can be documented and followed to ensure consistency and efficiency.

• Examples of processes include project management, product development, and customer service.

• Each step in the ...read more
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Q2. Where did go for summer vacation?
Ans. 
I went to the beautiful beaches of Bali for my summer vacation.
• I chose Bali because of its stunning beaches and vibrant culture.

• I spent my days relaxing on the white sand beaches and swimming in the crystal-clear waters.

• I also explored the local markets and tried delicious Balinese cuisine.

• One of the highlights of my trip was visiting the iconic Tanah Lot temple.

• Overall, it was a rejuvenating and memorable vacation.
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Q3. Which place do you like to visit ?
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I love to visit the beach.
• I enjoy the sound of the waves and the feeling of sand between my toes.

• I like to relax under the shade of an umbrella and read a book.

• I enjoy swimming in the ocean and playing beach volleyball.

• I love watching the beautiful sunsets over the water.

• Some of my favorite beach destinations include Hawaii, Maldives, and Bali.
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Q4. What shifts would like to prefer?
Ans. 
I would prefer shifts that allow for a good work-life balance and provide opportunities for professional growth.
• Prefer shifts with flexible hours to accommodate personal commitments

• Seek shifts that offer opportunities for career advancement and skill development

• Look for shifts that promote a healthy work-life balance

• Consider shifts that align with personal preferences and strengths

• Prioritize shifts that offer a support
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Q1. What do mean by RCA
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RCA stands for Root Cause Analysis, a method used to identify the underlying cause of a problem or issue.
• RCA is a systematic process for identifying the root cause of a problem or issue.

• It involves gathering data, analyzing the information, and determining the primary cause of the problem.

• RCA helps in developing effective solutions to prevent the issue from recurring.

• Example: If a manufacturing company faces a high rat...read more
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Communication verbal and written skill

Q1. Technical replated
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Q2. VPN OS troubleshooting router modem LAN WAN related
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Q3. What is LAN and why we use it?
Ans. 
LAN stands for Local Area Network. It is used to connect computers and devices within a limited area, such as a home, office, or school.
• LAN allows for the sharing of resources, such as files, printers, and internet connections, among connected devices.

• LANs are typically faster and more secure than wide area networks (WANs) due to their limited geographic scope.

• Examples of LAN technologies include Ethernet, Wi-Fi, and T...read more
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Q4. What is WAN how does it workd?
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WAN stands for Wide Area Network, it is a network that covers a broad area, such as a city or country, connecting multiple LANs.
• WANs are typically used by businesses or organizations to connect geographically dispersed locations.

• They utilize various technologies such as leased lines, satellite links, and MPLS to transmit data over long distances.

• Examples of WAN technologies include T1 lines, Ethernet, and VPNs.

• WANs are...read more
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Q5. What you do when you donot have internet connection
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Q1. Past experience
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Q1. Approaches to Handle employee Queries
Ans. 
Handle employee queries by providing timely and accurate responses through various communication channels.
• Establish a centralized system for employees to submit queries.

• Assign dedicated staff to respond to queries promptly.

• Provide clear and concise information to address employee concerns.

• Offer training sessions to educate employees on how to effectively communicate their queries.

• Utilize multiple communication channels...read more
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Q1. Self intro, speaking on any topic, previous roles and responsibilities etc.
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Q2. Why you want to work with us. And why did you left previous organisation.
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