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based on 694 Reviews

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Sykes Business Services Of India Interview Questions, Process, and Tips for Freshers

Updated 28 Apr 2023

Top Sykes Business Services Of India Interview Questions and Answers for Freshers

Sykes Business Services Of India Interview Experiences for Freshers

Popular Designations

13 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

CaseStudy is a most important

Round 3 - Technical 

(4 Questions)

  • Q1. Define a technical ?
  • Ans. 

    A technical is a term used to describe a specific aspect or component of a technology or system.

    • A technical refers to a detailed and specialized knowledge or skill in a particular field.

    • It can also refer to a specific tool, software, or hardware used in a technology or system.

    • Examples of technicals include programming languages, computer networks, algorithms, and database management systems.

  • Answered by AI
  • Q2. What are the skills from human ?
  • Ans. 

    Skills from humans include communication, problem-solving, creativity, adaptability, and critical thinking.

    • Communication: the ability to effectively convey and understand information.

    • Problem-solving: the capacity to identify and solve problems.

    • Creativity: the skill to think outside the box and generate innovative ideas.

    • Adaptability: the ability to adjust and thrive in different situations.

    • Critical thinking: the skill t...

  • Answered by AI
  • Q3. Define the identity ?
  • Ans. 

    Identity is the unique set of characteristics, qualities, and beliefs that define an individual or a group.

    • Identity is formed by a combination of personal traits, experiences, and cultural influences.

    • It includes aspects such as gender, ethnicity, nationality, religion, and social roles.

    • Identity can be fluid and evolve over time.

    • Examples of identity include being a parent, belonging to a specific community, or identifyi

  • Answered by AI
  • Q4. What are the supply from work ?
  • Ans. 

    Supply from work refers to the resources or materials provided by an employer for employees to perform their job duties.

    • Supply from work includes tools, equipment, and materials necessary for the job.

    • Examples of supply from work may include computers, software, uniforms, safety gear, and office supplies.

    • These supplies are typically provided by the employer to ensure employees have what they need to perform their tasks ...

  • Answered by AI
Round 4 - Technical 

(6 Questions)

  • Q1. How was the work in emergency situations ?
  • Ans. The situations will be handle in the working process and cool mind to work
  • Answered Anonymously
  • Q2. How many kinds of people in work process?
  • Ans. 

    There are various kinds of people in the work process, each with their own roles and responsibilities.

    • Managers who oversee the work and make decisions

    • Employees who perform the tasks and contribute to the work

    • Supervisors who provide guidance and support to the employees

    • Colleagues who collaborate and work together on projects

    • Customers or clients who receive the end product or service

    • Stakeholders who have an interest or i

  • Answered by AI
  • Q3. How many days in work from month ?
  • Ans. 

    The number of workdays in a month varies depending on the country and company policies.

    • The number of workdays in a month can range from 20 to 23 on average.

    • It is important to consider weekends, public holidays, and company-specific policies.

    • For example, in the United States, a typical month may have around 22 workdays.

    • However, in some countries, it can be as low as 20 or as high as 23 workdays.

  • Answered by AI
  • Q4. What are the skills in human
  • Ans. 

    Skills in humans include cognitive abilities, physical capabilities, social skills, and emotional intelligence.

    • Cognitive skills: problem-solving, critical thinking, memory

    • Physical skills: coordination, dexterity, strength

    • Social skills: communication, empathy, teamwork

    • Emotional intelligence: self-awareness, self-regulation, empathy

  • Answered by AI
  • Q5. Hom many days work in week
  • Ans. 

    The number of working days in a week varies depending on the country and industry.

    • In most countries, the standard workweek consists of 5 days.

    • Some countries have a 6-day workweek, with Saturday being a half-day or full-day off.

    • Certain industries, such as healthcare, may have different work schedules, including shift work.

    • In some cases, employees may have flexible work arrangements, allowing them to work fewer or more d

  • Answered by AI
  • Q6. In emergency leaves from month
  • Ans. The emergency leaves as 2 days
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The job will done correctly and properly and they all members to work properly to the business will increase

Typing English Interview Questions asked at other Companies

Q1. What are the supply from work ?
View answer (5)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Jam and work experience
  • Ans. Be simple and honest without any grammatical mistakes while speaking
  • Answered Anonymously
  • Q2. Personalized questions on behaviour
  • Q3. Situation differs depends on highrated customer

Interview Preparation Tips

Interview preparation tips for other job seekers - HIf you are fresher,you can work for one year easily

Chat Support Associate Interview Questions asked at other Companies

Q1. Types of loans, diff db and credit card
View answer (1)

BPO Executive Interview Questions & Answers

user image hajira sultana

posted on 28 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Speak on a random topic for a minute
  • Ans. 

    The benefits of meditation

    • Meditation can reduce stress and anxiety

    • It can improve focus and concentration

    • Meditation can increase self-awareness and promote emotional health

    • It may also lower blood pressure and improve sleep

    • Examples of meditation techniques include mindfulness, transcendental, and loving-kindness

  • Answered by AI
  • Q3. Tell me about you family background
Round 2 - Assignment 

It was totally done on phone
they will ask 3-4 general questions and you just need to type your answer and then send

Round 3 - paragraph writing 

(1 Question)

  • Q1. Asked me to write about education system in india
Round 4 - HR 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Tell me about your hobbies
  • Q3. Question related to your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and put a good smile on your face and be honest and polite
listen the question properly and then answer accordingly

BPO Executive Interview Questions asked at other Companies

Q1. What is BPO and why it is important for the company?
View answer (4)

I applied via Naukri.com and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Introduction

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
Round 4 - Assignment 
Round 5 - One-on-one 

(1 Question)

  • Q1. Salary package and job role and also less package will be given

Interview Preparation Tips

Interview preparation tips for other job seekers - Dislike the company bro never ever join in it

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Sykes Business Services Of India interview questions for popular designations

 Customer Service Executive

 (7)

 Customer Service Associate

 (4)

 Customer Service Representative

 (4)

 Voice Process Executive

 (4)

 Chat Process

 (3)

 Customer Support Executive

 (3)

 BPO Executive

 (2)

 Clerk Typist

 (2)

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why this job selected
  • Ans. This job seteled in my life
  • Answered Anonymously
  • Q2. How do you work
  • Ans. My stritli and properly doing
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - This inerview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills.

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Discussing about the work

Interview Preparation Tips

Interview preparation tips for other job seekers - If there any possible the confirmation of job only contact me....on last Sunday I came from far to attend the interview but in interview they said you have failed..so please understand my problem..

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Jobs at Sykes Business Services Of India

View all

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Job experience and skills and policies

Interview Preparation Tips

Interview preparation tips for other job seekers - Your telling answers properly and your resume take and go

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

Customer Support Executive interview

user image Jobs4U By Me

posted on 2 Mar 2022

I applied via Naukri.com and was interviewed in Oct 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Introduction spea

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be fluent and keep it simple.
Be honest.

Customer Service Representative Interview Questions asked at other Companies

Q1. 4) What is the difference between BPO and KPO?
View answer (3)
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - Aptitude Test 
Round 3 - One-on-one 

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Sykes Business Services Of India Interview FAQs

How many rounds are there in Sykes Business Services Of India interview for freshers?
Sykes Business Services Of India interview process for freshers usually has 3-4 rounds. The most common rounds in the Sykes Business Services Of India interview process for freshers are Resume Shortlist, One-on-one Round and HR.
How to prepare for Sykes Business Services Of India interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sykes Business Services Of India. The most common topics and skills that interviewers at Sykes Business Services Of India expect are Customer Service, Calling, Employee Benefits, Inbound Process and voice process.
What are the top questions asked in Sykes Business Services Of India interview for freshers?

Some of the top questions asked at the Sykes Business Services Of India interview for freshers -

  1. What are the supply from wor...read more
  2. Define a technica...read more
  3. What are the skills in hu...read more
How long is the Sykes Business Services Of India interview process?

The duration of Sykes Business Services Of India interview process can vary, but typically it takes about less than 2 weeks to complete.

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based on 11 Sykes Business Services Of India interviews
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Referral
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9%
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Sykes Business Services Of India Reviews and Ratings

based on 694 reviews

3.4/5

Rating in categories

3.4

Skill development

3.3

Work-Life balance

3.1

Salary & Benefits

3.3

Job Security

3.2

Company culture

3.0

Promotions/Appraisal

3.3

Work Satisfaction

Explore 694 Reviews and Ratings
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