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I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 4 interview rounds.
RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
RAM stands for Random Access Memory and is used for temporary storage of data and programs while the computer is running.
ROM stands for Read-Only Memory and is used for permanent storage of data and programs that cannot be changed.
RAM is volatile memory, meaning it loses its contents when the power is turned of...
BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.
BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.
It also provides a set of low-level software routines that allow the operating system to communicate with hardware devices.
BIOS settings can be accessed and modified through a setup utilit...
The CPU consists of three main components: the control unit, the arithmetic logic unit, and the cache.
The control unit manages the flow of data and instructions within the CPU.
The arithmetic logic unit performs mathematical and logical operations.
The cache is a small amount of memory used to store frequently accessed data.
Other components include registers, buses, and clock generators.
Examples of CPUs include Intel Cor
To solve system hang-up issue, try restarting the system, checking for malware, updating drivers, and freeing up disk space.
Restart the system and check if the issue persists
Check for malware and viruses using antivirus software
Update drivers for hardware components
Free up disk space by deleting unnecessary files and programs
RAM is required in a system to store and access data quickly.
RAM stands for Random Access Memory
It is a volatile memory that stores data temporarily
The CPU can access data from RAM much faster than from a hard drive
The amount of RAM affects the system's performance
Multitasking is possible due to RAM
Examples of RAM include DDR3, DDR4, and SDRAM
HDD is a traditional storage device that uses spinning disks to store data, while SSD uses flash memory for faster access.
HDD is slower and more prone to mechanical failure than SSD
SSD is more expensive but offers faster read/write speeds
SSD is more durable and consumes less power than HDD
HDD is still commonly used for large storage needs, while SSD is preferred for faster performance
Examples of SSDs include Samsung 97...
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer queries and concerns
It includes providing technical assistance and troubleshooting
Customer support can be provided through various channels such as phone, email, chat, and social media
The goal of customer support is to ensure customer satisfaction and retention
Examples of customer ...
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Teleperformance, Convergys, and Accenture.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and
I joined BPO to enhance my communication skills and gain experience in customer service.
Opportunity to improve communication skills
Gain experience in customer service
Career growth potential
Exposure to diverse industries and clients
The importance of customer feedback in improving service quality
Customer feedback helps identify areas for improvement
It allows businesses to understand customer preferences and expectations
Feedback can lead to product/service enhancements and increased customer satisfaction
Implementing feedback shows customers that their opinions are valued
Feedback can also help in resolving customer complaints and issues
A Customer Care Executive is a professional who is responsible for handling customer inquiries, resolving complaints, and providing information about products or services.
Responsible for addressing customer inquiries and resolving complaints
Provide information about products or services
Maintain a positive and professional attitude
Possess excellent communication and problem-solving skills
A Standardized assessment designed to measured an individual cognitive abilities skills and potential well in a specific role or field.
I was interviewed in Sep 2024.
Startek interview questions for popular designations
posted on 10 Jan 2025
I applied via Referral and was interviewed in Dec 2024. There were 3 interview rounds.
Some Mathematical Questions were asked.
E-commerce refers to the buying and selling of goods and services over the internet.
E-commerce allows businesses to reach a global audience and operate 24/7.
Examples include online retail stores like Amazon, eBay, and Alibaba.
Secure online payment methods are crucial for e-commerce transactions.
E-commerce platforms often include features like product listings, shopping carts, and customer reviews.
This pen is not just a writing tool, but a stylish accessory that will elevate your professional image.
This pen is made of high-quality materials, ensuring durability and a comfortable writing experience.
Its sleek design and elegant finish make it a perfect gift for any occasion.
With its smooth ink flow and precision tip, this pen will enhance your writing experience and make a lasting impression.
The pen comes in a var...
Get interview-ready with Top Startek Interview Questions
I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.
Mirror image and water image
Simple coding.blood relation
Math trick
Basic question on probablity and reasoing and some more presence of mind relates question
Program on find duplicate on array and rever the string
Linked list is a data structure where elements are stored in nodes with pointers to the next node, while array list is a dynamic array that can grow or shrink in size.
Linked list allows for efficient insertion and deletion of elements at any position, while array list has slower insertion and deletion times due to shifting elements.
Linked list uses more memory than array list because of the additional pointers, while a...
HashMap is a data structure that stores key-value pairs and allows for fast retrieval of values based on keys.
HashMap is used when fast retrieval of values based on keys is required.
It is commonly used in scenarios where a large amount of data needs to be stored and accessed efficiently.
Example: Storing user information where the key is the user ID and the value is the user details.
I applied via LinkedIn and was interviewed in Sep 2024. There were 2 interview rounds.
Experienced professional with a background in retail management and a passion for team leadership.
Over 5 years of experience in retail management
Strong leadership skills with a track record of motivating teams to achieve goals
Excellent communication and problem-solving abilities
Passionate about delivering exceptional customer service
Bachelor's degree in Business Administration
To prevent revenue leakage, I will implement robust financial controls, conduct regular audits, and train staff on proper billing procedures.
Implementing robust financial controls to track revenue accurately
Conducting regular audits to identify any discrepancies or errors
Training staff on proper billing procedures to minimize mistakes
Utilizing technology such as automated billing systems to streamline processes
I was interviewed in Aug 2024.
My salary expectations are in line with industry standards for a Quality Analyst position.
Research industry standards for Quality Analyst salaries
Consider factors such as experience, location, and company size
Provide a range rather than a specific number
Be prepared to negotiate based on the overall compensation package
I have a strong background in quality analysis with experience in various industries.
Worked as a Quality Analyst at XYZ Company for 3 years
Implemented quality control processes to improve product efficiency
Conducted regular audits and inspections to ensure compliance with industry standards
Utilized statistical analysis tools to identify areas for improvement
Collaborated with cross-functional teams to address quality is
Key Performance Indicators (KPIs) for a Quality Analyst typically include metrics related to defect rates, customer satisfaction, process efficiency, and team performance.
Defect rates - tracking the number of defects found in products or services
Customer satisfaction - measuring customer feedback and satisfaction levels
Process efficiency - monitoring the effectiveness and efficiency of quality processes
Team performance...
Calibration is the process of comparing measurements of an instrument or device to a known standard to ensure accuracy.
Calibration involves adjusting the instrument or device to align with the standard.
It is important to regularly calibrate equipment to maintain accuracy.
Examples of calibration include calibrating a thermometer to ensure accurate temperature readings or calibrating a scale to ensure accurate weight mea
I applied via Walk-in
No, it is not company policy to reject candidates without reason if people come together.
Company policy is to provide feedback and reasons for rejection to candidates.
Decisions are based on qualifications, experience, and fit for the role.
Rejecting candidates without reason can lead to legal issues and damage company reputation.
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
The 7 QC tools used in QA are essential for quality analysis and improvement.
Check sheets: Used to collect and analyze data in a systematic manner.
Control charts: Monitor process variation over time to identify trends and patterns.
Histograms: Visual representation of data distribution to identify patterns and outliers.
Pareto charts: Identify and prioritize the most significant issues or causes of defects.
Scatter diagra...
I will manage BQM in a sales process by implementing quality control measures, analyzing data, providing feedback, and continuous improvement.
Implement quality control measures to ensure consistency and accuracy in sales processes
Analyze data to identify trends, patterns, and areas for improvement
Provide feedback to sales team members on their performance and areas for development
Continuously improve sales processes ba...
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The duration of Startek interview process can vary, but typically it takes about less than 2 weeks to complete.
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Senior Executive
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Customer Care Executive
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Teleperformance
Concentrix Corporation
Wipro
Genpact