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Startek Customer Agent Interview Questions and Answers

Updated 9 Jul 2024

Startek Customer Agent Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Why u want to join in startek
  • Q2. How long will u be in this organisation
  • Q3. Communication and skills
  • Q4. No leaves for 6 months r u ok with that
  • Ans. 

    Yes, I am okay with not taking any leaves for 6 months.

    • I understand the demands of the job and am willing to commit to not taking any leaves for the specified period.

    • I am dedicated to providing excellent customer service and understand the importance of being present for my role.

    • I am prepared to manage my time effectively to ensure I can fulfill my responsibilities without needing time off.

  • Answered by AI
  • Q5. Rotational weekoffs

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There were 5 interview rounds.

Round 1 - Assignment 

Essay Writing

Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself and why you want to join this organisation
Round 3 - One-on-one 

(1 Question)

  • Q1. Can ask you anything.
Round 4 - AM Interviewing 

(1 Question)

  • Q1. Introduce yourself and may ask yo anything.
Round 5 - Client Interview 

(1 Question)

  • Q1. Will ask you according to you resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, do not fumble or take long pause when you are speaking

I applied via Recruitment Consultant and was interviewed before Aug 2018. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your experience with conneqt business support solutions
  • Ans. 

    I have extensive experience working with Conneqt Business Support Solutions in providing top-notch customer service.

    • Managed customer inquiries and issues through various communication channels

    • Utilized Conneqt's software and tools to efficiently resolve customer concerns

    • Collaborated with other departments to ensure seamless customer experience

  • Answered by AI
  • Q2. This company is bullshit
  • Q3. No worth working here

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not work here it’s a wastage of time it is full of politics and hectic calling they will say no targets and then they will pressurise for targets
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about you
  • Q2. Tell me your favorite Hero

I applied via campus placement at Sri Krishna Arts and Science College, Coimbatore and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Itsall about general aptitude and verb questions

Round 2 - Group Discussion 

I got the topic online education

Interview Preparation Tips

Topics to prepare for Zoho Calling Agent interview:
  • Network Security
Interview preparation tips for other job seekers - Nice and the were very kind to me they thbs kkks

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join Bpo
  • Q2. What do you know about online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - Here interview experience was unbelievable. It depends upon people to people can't be assured what kind of questions they ask they only check your communication skills your communication is only game you won the whole interview....
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(3 Questions)

  • Q1. What is the difference between sympathy and empathy?
  • Q2. What is the difference between credit and debit?
  • Q3. Why have you chosen to apply to this company instead of other companies?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

CBSL AGENT KE SATH DRA MITTNG only

Round 3 - One-on-one 

(2 Questions)

  • Q1. CBSL AGENT ka interview Lena chahiye uske bad uska promotion karna chahiye and salary increase karni chahiye.
  • Q2. Salary increase karni chahiye.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. How many keys of computer
  • Ans. 

    There are various types of keys on a computer keyboard.

    • A standard keyboard has 104 keys including function keys, numeric keypad, arrow keys, etc.

    • Laptop keyboards have fewer keys and may have additional functions assigned to some keys.

    • Specialized keyboards like gaming keyboards may have extra programmable keys.

    • Virtual keyboards on touchscreens or mobile devices may have different layouts and fewer keys.

  • Answered by AI
  • Q2. What is short keys in computer
  • Ans. 

    Short keys are keyboard shortcuts that perform a specific action on a computer.

    • Short keys save time and increase productivity

    • Examples include Ctrl+C for copy and Ctrl+V for paste

    • Short keys can vary depending on the operating system and software being used

  • Answered by AI
  • Q3. What are you want meet a job after do ?
  • Ans. 

    I want to pursue a career in customer service and work towards becoming a team leader.

    • I am passionate about providing excellent customer service and resolving customer issues.

    • I want to develop my leadership skills and take on more responsibilities.

    • I am open to learning new skills and taking on new challenges.

    • I am excited about the opportunity to work with a team and contribute to the success of the company.

  • Answered by AI
  • Q4. Why are you want this job ?
  • Ans. 

    I am interested in this job because I enjoy helping people and have excellent communication skills.

    • I have experience in customer service and enjoy interacting with people

    • I am a good listener and can empathize with customers' concerns

    • I am motivated by the opportunity to provide solutions and resolve issues for customers

    • I am excited about the prospect of working for a company with a strong reputation for customer service

    • ...

  • Answered by AI
  • Q5. How many will you want salary
  • Ans. 

    I would like to discuss the salary range for this position.

    • I am open to negotiation based on the responsibilities and requirements of the job.

    • I would like to know more about the benefits package offered.

    • I am looking for fair compensation based on my experience and qualifications.

  • Answered by AI
  • Q6. About your self

Interview Preparation Tips

Interview preparation tips for other job seekers - I want a new job . Becouse i want life longer time . I meet a job after . I complete wishes my family .

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed in Mar 2024.

Round 1 - Aptitude Test 

Every test is so easy for me and easily clear one by one ..there is nothing like hard ..during interview

Round 2 - Aptitude Test 

There will not provide any kind of assessment and joining procedure is very dirty and slow ..they are not taking any kind of joining procedure after selection of candidate and they are only provide LOI nd they didn't provide any kind of joining offer later ..within a week
Every candidate had to wait for a months

Round 3 - HR 

(2 Questions)

  • Q1. If you wont to provide work of employee then why are not provide joining on same date or within a week Why r not provide any joining releted date on time i'm waiting for 2 months after interview but they ...
  • Q2. Why are they not provide any kind of information after selection of agents ?

Startek Interview FAQs

How many rounds are there in Startek Customer Agent interview?
Startek interview process usually has 1 rounds. The most common rounds in the Startek interview process are HR.
How to prepare for Startek Customer Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Handling, Customer Service, Domestic BPO, Telecalling and call center.
What are the top questions asked in Startek Customer Agent interview?

Some of the top questions asked at the Startek Customer Agent interview -

  1. no leaves for 6 months r u ok with t...read more
  2. communication and ski...read more
  3. rotational weeko...read more

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Startek Customer Agent Interview Process

based on 3 interviews

Interview experience

2
  
Poor
View more

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Startek Customer Agent Salary
based on 14 salaries
₹1.4 L/yr - ₹3.3 L/yr
23% less than the average Customer Agent Salary in India
View more details

Startek Customer Agent Reviews and Ratings

based on 7 reviews

2.7/5

Rating in categories

2.7

Skill development

3.5

Work-life balance

3.0

Salary

2.8

Job security

2.7

Company culture

2.5

Promotions

3.3

Work satisfaction

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