Startek Customer Agent Reviews

Likes

faster scope of IGPs

Dislikes

the company has no job security what so ever and the salary is very below average the marketing standards and have have a very toxic work culture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Okey so i worked in berger process, i do not have any kind of knowledge about other process but in berger new employee will face partiality in every steps , tls are illiterate they do not have proper manners,how to behave with employees there is no likes about berger process But one suggestions for startek management system please upgrade tls educational qualifications at least "graduation"

Dislikes

Everything!

Work Details

Work policy: First 6 months work from office late you will eligible for wfh.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing much working in the same company.

Dislikes

Shifts are the main thing that needs to be looked in Zomato Merchant support process.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

There is no positive about the company

Dislikes

startek company was worst fraud company manipulate to the customers and employers so better to don't choose these company,company runs with politics through the employers.salary was shot,HR were never support and teamleder also ,so better to choose other.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is very good but (Worst experience with company staff )company is good at its place but what I think that staff of company like assistant manager , supervisor, OM and ,TL's are the bodies who make company and represents it but management of some processes are very bad .

Dislikes

In some process like Zomato one of them 90% management are unresponsive even not supportive while I woked in flipkart approx 5 month in startek whole management is very professional and responsive they support each other like family but some processes management are worst in startek the company should worked on it

Likes

Worst and the most toxic organisation ever to work with.

Dislikes

Worst and the most toxic oranganisation to ever work with. They force their employees to do overtime everyday. They will not give you off on friday forget about sunday and saturday. You can not take a day off on your festivals, the managers are even more toxic inhumane

Likes

Nothing

Dislikes

Never ever opt to work at startek, they do not have proper work culture they will terminate you without proper reasons and they'll keep you occupied even after you 8 working hours and HR will only give you excuses for everything also there Salary is one of the lowest in the industry and there is no scope for promotions as well.

Likes

Na

Dislikes

Their is no job security for any employer If prosses is not required then they will throw out like nothing. They spoiled a employer career my suggestion is don't join startek

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

likes friendly culture between coleague.

Dislikes

If you are thinking about promotion then you need another job because there is no promotion until you have good relation to your senior.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Building godrej Genesis is good but Startek team leaders and floor manger all are chappri simmi khatoon, anisha khatun useless attitude. Company use the employee after that they pressurized you for regination..

Dislikes

Salary - system issue, salary deducted Team leader - 3rd grade behaving like park circus chappri Floor Manager - any issue pressurized for resignation If any body died in ur family they did not give you leave. Office cultural - very bad...

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No

Dislikes

They hold your salary if you take one unplanned leave and the salary cycle of starter is also of the 7th and there is no job security and you give the resignation to the team lead, then it will floor manager and then come to HR.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Management skills of managers are poor except few, it's a one year job as processes are getting ramp down, Eureka Forbes Limited then, Dish TV, now one of their Premium process Flipkart. No job security even if you try enough with all of your corporate survival skills.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work under pressure, various activities for training team.

Dislikes

Lobby-bazi, favouritism, cruel Operation, spineless leadership, unpredictable long hours, no work life balance. Ultimate low appraisal.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Startek company is good just because they gave salary on time but dp ib proces is not good just because they cut out OT money

Dislikes

In startek DP ib process is not good just because they asked to do OT now they cut money even management is also poor whenever they need us thet hire for sme whenever there need end they just remove us from the group and all and treat very bad

Likes

Some of HR are very nice to the agent.

Dislikes

Team Leaders are not cooperative and they pressurized the agent at any condition. If the agent is not well is not matter to them. Very horrible experience.

Work Details

Work policy: other

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Promotions from advisors level

Dislikes

Favouritism Politics and team dynamics Superior hire their relatives in the same process and promote them with good sakary hike and for other they made difficlut to survive. Meninism (male dominant) they dint consider females at higher designation

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.