Zoho Calling Agent Interview Questions and Answers

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance

Round: Test
Experience: Everything you can expect. (demo)
Duration: 2 hours
Total Questions: 100

Round: Behavioural Interview
Experience: Everything you can imagine (demo)

College Name: IIT Madras

Round: Guesstimate Interview
Experience: They asked me the question. I worked my way to the answer. The interviewers were helping me in the process. Cannot disclose the answer due to NDA.
Tips: Think simple. Start with basics and ask questions to the interviewer. More information is revealed only if you ask them right questions,

Skills: Knowledge Of MS Office, Proficiency In English

Round: Grammar Round
Experience: It was a written English grammar test to analyse how grammatically sound you are.
Tips: Just revise your basic English grammar like prepositions verbs nd essay/paragraph writing

Round: COMMUNICATION SKILLS Round
Experience: In this round they ask you to speak something on the given topic or sometimes group discussion . Basically they test your vocabulary, your thought process, pronunciation, accent and above all confidence.
Tips: Be confident in whatever you speak. Remember if you get nervous you will need with your words .

Round: Technical Interview
Experience: This was an online test and it had 50 questions all objective types.
Tips: Be technically sound. You cannot Google them as these search engines are blocked

College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)

Round: HR Interview
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.

Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60

Round: Test
Experience: I was allowed to write a test for 2hrs in that each headings seems to be different and also there is a section heading marks
Duration: 2 hours
Total Questions: 70

Round: Technical Interview
Experience: After finishing i was advised to attend 2nd round in that they ask about the detailed experience of my previous company and finally technical terms question also flows

Skills: Logical And Structured Thinking, Communication And Confidence, Attitude, Psychometric Test, Project Management

Round: Group Discussion
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour

Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions

Round: HR Interview
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.