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Startek Customer Agent Interview Questions and Answers

Updated 9 Jul 2024

Startek Customer Agent Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Why u want to join in startek
  • Q2. How long will u be in this organisation
  • Q3. Communication and skills
  • Q4. No leaves for 6 months r u ok with that
  • Ans. 

    Yes, I am okay with not taking any leaves for 6 months.

    • I understand the demands of the job and am willing to commit to not taking any leaves for the specified period.

    • I am dedicated to providing excellent customer service and understand the importance of being present for my role.

    • I am prepared to manage my time effectively to ensure I can fulfill my responsibilities without needing time off.

  • Answered by AI
  • Q5. Rotational weekoffs

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Interview questions from similar companies

I was interviewed in Jul 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • I have 5 years of experience in customer care roles

    • I am skilled in resolving customer issues and providing exceptional service

    • I am empathetic and dedicated to helping customers with their needs

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Introducing my self with family and qualification details

Skills: Communication
College Name: sheshadripuram first grade college

I was interviewed before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Are you fine to work in rotational shifts
  • Ans. 

    Yes, I am fine to work in rotational shifts as I understand the nature of the job requires flexibility.

    • I am comfortable with working in rotational shifts as I understand the importance of providing round-the-clock customer support.

    • I am willing to adapt my schedule to meet the needs of the company and customers.

    • I have previous experience working in rotational shifts and have successfully managed my time and workload in

  • Answered by AI
  • Q2. Are you fine with split offs
  • Ans. 

    Yes, I am fine with split offs.

    • I am comfortable with handling multiple tasks at once.

    • I can prioritize and manage my time effectively.

    • I am adaptable and can quickly switch between tasks.

    • I have experience working in a fast-paced environment with split offs.

    • I am willing to learn and improve my skills to handle split offs better.

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. About yourself

Interview Preparation Tips

Round: HR Interview
Experience: Self introduction and about previous experience.
Tips: Should be confidence

Interview Preparation Tips

Round: Resume Shortlist
Experience: I got a call from Teleperformance HR and was asked if interested to work in BPO. I agreed and they took my short introduction. After that, I was informed that next level interview will be conducted within 1 to 2 working days.
Tips: What ever you say, say with 100% confidence.

Interview Questionnaire 

1 Question

  • Q1. HR asked about work experience

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was waiting for shortlisting

I was interviewed in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. About salary

Interview Preparation Tips

Round: Test
Experience: It was fantastic
Tips: Be confident in your field
Duration: 3 hours 30 minutes
Total Questions: 15

Round: Group Discussion
Experience: Nothing tough issue
Tips: Be present minded
Duration: 1 hour 15 minutes

Round: HR Interview
Experience: Normal discussion
Tips: Use your politeness

Skills: Finance Basics

I applied via Walk-in and was interviewed before Oct 2020. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Try giving answers with examples. Just be genuine. Don't be oversmart as people taking your interview are more smart then you.

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? What are your strengths and weakness?
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be yourself and prepare before the one-on-one interview with the Interviewer. Even if you studder please try to complete each sentence fluently. And be different in a positive way that will impress the recruiter. Don't worry, you will crack the interview!

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About your knowledge

Round 3 - Group Discussion 

They will give you a topic regarding basis thing

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Executive interview:
  • Current affairs
  • social working
  • pandamic
Interview preparation tips for other job seekers - Better and best one
This provide you good opportunity and also developed your Skills

Startek Interview FAQs

How many rounds are there in Startek Customer Agent interview?
Startek interview process usually has 1 rounds. The most common rounds in the Startek interview process are HR.
How to prepare for Startek Customer Agent interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Handling, Customer Service, Domestic BPO, Telecalling and call center.
What are the top questions asked in Startek Customer Agent interview?

Some of the top questions asked at the Startek Customer Agent interview -

  1. no leaves for 6 months r u ok with t...read more
  2. communication and ski...read more
  3. rotational weeko...read more

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Startek Customer Agent Interview Process

based on 3 interviews

Interview experience

2
  
Poor
View more

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Startek Customer Agent Salary
based on 14 salaries
₹1.4 L/yr - ₹3.3 L/yr
23% less than the average Customer Agent Salary in India
View more details

Startek Customer Agent Reviews and Ratings

based on 7 reviews

2.7/5

Rating in categories

2.7

Skill development

3.5

Work-life balance

3.0

Salary

2.8

Job security

2.7

Company culture

2.5

Promotions

3.3

Work satisfaction

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