5 Startek Customer Agent Interview Questions & Answers | Complete Prep Guide 2025

Startek Customer Agent Interview Experiences

1 interview found

Customer Agent Interview Questions & Answers

Anonymous

posted on 30 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

Round 1 - HR

(5 Questions)

Q1. Why u want to join in startek

Add your answer

Q2. How long will u be in this organisation

Add your answer

Q3. Communication and skills

Add your answer

Q4. No leaves for 6 months r u ok with that

Ans.

Yes, I am okay with not taking any leaves for 6 months.

I understand the demands of the job and am willing to commit to not taking any leaves for the specified period.
I am dedicated to providing excellent customer service and understand the importance of being present for my role.
I am prepared to manage my time effectively to ensure I can fulfill my responsibilities without needing time off.

Answered by AI

Add your answer

Q5. Rotational weekoffs

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

Add your answer

Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Teleperformance

posted on 4 Feb 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. What is BPO industry?

Ans.

BPO industry refers to the outsourcing of business processes to third-party service providers.

BPO stands for Business Process Outsourcing
It involves contracting out specific business functions to external companies
Common BPO services include customer support, data entry, and accounting
BPO industry has grown rapidly in countries like India and the Philippines
Cost savings and access to specialized skills are some of the

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Agent Interview Questions & Answers

Teleperformance

Anonymous

posted on 13 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire

3 Questions

Q1. Future goal

Add your answer

Q2. Promotion

Add your answer

Q3. But not get that easily

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to provide the correct guidance at Time of interview no false comments gives to employees

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 20 May 2021

Interview Questionnaire

2 Questions

Q1. Personal information n experience

Add your answer

Q2. Nothing to share

Add your answer

Senior Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 8 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. If interviewer ask tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give simple and clear answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Self introduction

Add your answer

Q2. How much aware are you with yourself

Add your answer

Q3. Key skills knowledge about your attitude towards customers

Add your answer

Q4. How well spoken are you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 22 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. What if cx didn't get delivered with the products and it's showing delivered

Ans.

If the customer didn't receive the products despite showing delivered, we will investigate and take necessary actions.

We will ask for the order details and tracking information from the customer.
We will check with the delivery partner and investigate if there was any issue during delivery.
If necessary, we will initiate a refund or send a replacement to the customer.
We will keep the customer informed throughout the proc

Answered by AI

View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your weakness and principles in your life
What is the best video you have seen so far and it's encourage your motivation

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 14 Dec 2020

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. About my profile, including past work experience and famly things. Asked about the current affairs at that time..l

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm, wear formal, liten proper then answer, do not fumble or use aa mm mm nothing, and do not use lot of pauses, not use any specific word again n again

Customer Care Executive Interview Questions & Answers

Teleperformance

Anonymous

posted on 15 May 2021

I applied via Monster and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about your self. Why you want to join Teleperformance?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and comfortable in English.

Startek Interview FAQs

How many rounds are there in Startek Customer Agent interview?

Startek interview process usually has 1 rounds. The most common rounds in the Startek interview process are HR.

How to prepare for Startek Customer Agent interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Handling, Customer Service, Domestic BPO, Telecalling and call center.

What are the top questions asked in Startek Customer Agent interview?

Some of the top questions asked at the Startek Customer Agent interview -

no leaves for 6 months r u ok with t...read more
communication and ski...read more
rotational weeko...read more

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Interview experience

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Startek Customer Agent Salary

based on 14 salaries

₹1.4 L/yr - ₹3.3 L/yr

23% less than the average Customer Agent Salary in India

View more details

Startek Salaries in India

Senior Executive 2.2k salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Operations Executive 1.6k salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 1.1k salaries	₹0 L/yr - ₹0 L/yr
Team Lead 934 salaries	₹0 L/yr - ₹0 L/yr