Foundever CSR Officer Interview Questions and Answers

Q1. Why should we hire you
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Q2. What can you see your self 5 years from now
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Q3. What is your weakness
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Q4. Why you leave your last job
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Q1. What's your interest, hobby, Tell me about yourself.
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Q1. 1 introduction part 2 how was your yesterday
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Q2. Yesturday, i woke up early in the morning around 7 am. I brushed my teeth and freshed up. I had has break fast, after this, I got ready for the class, I went my institute and I study for around 2 hours, a...read more
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Q1. What do you understand about e-commerce
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Q2. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

• Good customer service can lead to custo
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Q1. Introduce your self and share your education
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Q2. What are your hobbies?
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Q1. Introduce yourself
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Q2. Yesterday ruteen
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Q3. Why should we hire you
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Q4. Why you chose this company
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced CSR Executive with a passion for helping others and making a positive impact in the community.
• Over 5 years of experience in customer service and relationship management

• Strong communication and problem-solving skills

• Proven track record of meeting and exceeding customer satisfaction goals

• Passionate about giving back to the community through volunteer work

• Proficient in CRM software and dat
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Q2. Reading passage english to hindi translation
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Q1. Typing Speed test
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Q2. Vercent test by vercent app
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General knowledge questions

Q1. Self Introduction, Why BPO industry, flexible for night shifts,
Ans. While introduction, please do not tell that you are born and bought from Bangalore, rather can say born and raised from Bangalore, Incase if the HR askes for your hobbies, if you are telling that you reading books, before that ensure that you had read some books, otherwise please avoid, Next, if the HR is telling regarding the positions that are open for, don't ask if its voice or non voice, because for both posit...read more
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Prepare for language test, like grammar, then aptitude questions, essay writing,

Q1. Again self introduction, for freshers, probably you may be asked to speak on topic to check your thought flow, pronouction, sentence making, grammar. Again for experience, you need to briefly explain the...read more
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Q1. Tell me something about your self
Ans. 
I am a dedicated and passionate CSR Executive with a strong background in community engagement and sustainability initiatives.
• Experienced in developing and implementing CSR strategies

• Skilled in stakeholder management and communication

• Passionate about making a positive impact on society

• Strong analytical and problem-solving skills

• Previous experience in organizing volunteer events and donation drives
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Q2. Why are you leaving pervious job
Ans. 
Seeking new challenges and opportunities for growth.
• Looking for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Change in industry focus

• Relocation
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Q3. Will you be able to work for pure inbound process
Ans. 
Yes, I am comfortable working for a pure inbound process.
• I have experience handling inbound calls in previous roles.

• I am skilled at providing excellent customer service and resolving issues efficiently.

• I am comfortable working in a fast-paced environment and adapting to different customer needs.

• I am confident in my communication skills and ability to handle a high volume of calls.

• I am eager to learn and grow in a role
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Q4. Salary expectation
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Q5. How soon you can join
Ans. 
I can join within 2 weeks of receiving the offer letter.
• I am currently serving a notice period of 2 weeks at my current job.

• I need to wrap up my current projects before transitioning to a new role.

• I am excited about the opportunity and eager to start contributing to the CSR initiatives.

• I can start the onboarding process as soon as possible to expedite the joining date.
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