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Maxicus Customer Service Executive Interview Questions and Answers for Experienced

Updated 2 Apr 2025

Maxicus Customer Service Executive Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries, complaints, and feedback

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • I am proficient in using CRM systems and other customer service t

  • Answered by AI
  • Q2. Loose and benifit about internet
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Family background
  • Q2. Highest qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company for freshers

Customer Service Executive Interview Questions Asked at Other Companies for Experienced

asked in iEnergizer
Q1. 3. What do you mean by Customer service? What is BPO?
asked in IntouchCX
Q2. What do you know about ecommerce?
asked in IntouchCX
Q3. What are the benefits of using ecommerce services rather than goi ... read more
asked in Flipkart
Q4. What do you understand by the name customer service
Q5. Why you want to join teleperformance ?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
  • Q2. About college intership what is sales waht is BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

I appeared for an interview in Aug 2017.

Interview Questionnaire 

1 Question

  • Q1. I had been asked to say something about myself

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week

I applied via Naukri.com and was interviewed before Mar 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to work with us ?
  • Q2. Are you comfortable for rotational shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be real and straight forward while giving interview.
Avoid circumstances for yes and no .
Be straight either yes or no.

I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my self, banking questions like full form of IMPS, NEFT, ATM, difference between saving And current account, knowledge about online banking etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Show confident, speak fluently,

I applied via Walk-in and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic question will be ask
Round 3 - Group Discussion 

Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Join ienergizer and grow yourself

Maxicus Interview FAQs

How many rounds are there in Maxicus Customer Service Executive interview for experienced candidates?
Maxicus interview process for experienced candidates usually has 1 rounds. The most common rounds in the Maxicus interview process for experienced candidates are HR.
What are the top questions asked in Maxicus Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the Maxicus Customer Service Executive interview for experienced candidates -

  1. Advice for the company and very well trained higher to...read more
  2. Tell me about the proce...read more
  3. Loose and benifit about inter...read more
How long is the Maxicus Customer Service Executive interview process?

The duration of Maxicus Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Maxicus Customer Service Executive Interview Process for Experienced

based on 2 interviews

Interview experience

4.5
  
Good
View more
Maxicus Customer Service Executive Salary
based on 44 salaries
₹1.1 L/yr - ₹4 L/yr
24% less than the average Customer Service Executive Salary in India
View more details

Maxicus Customer Service Executive Reviews and Ratings

based on 84 reviews

4.6/5

Rating in categories

4.6

Skill development

4.6

Work-life balance

4.5

Salary

4.6

Job security

4.6

Company culture

4.5

Promotions

4.5

Work satisfaction

Explore 84 Reviews and Ratings
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