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Konexions Back Office Services Customer Care Executive Interview Questions and Answers for Experienced

Updated 28 Oct 2023

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Customer Care Executive Interview Questions

user image Anonymous

posted on 28 Oct 2023

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Group discussion is a many people talk to work growp think

3

One-on-one Round (4 Questions)

  • Q1. Name place and study qualification
  • Q2. What is customer service executive
  • Q3. Why should hire you
  • Q4. Communication skills best

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What difference between inbound and outbound
  • Q3. Tell about own hobbies
  • Q4. How can handle customer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freesher so u can go here but salary ki low 10k monthly
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Mock call explanation
2

One-on-one Round (1 Question)

  • Q1. Explain previous job role
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduction of your self
  • Q2. Case based question
  • Q3. About the hobby
3

Versent Round (1 Question)

  • Q1. Communication skills and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed the interview is easy nut to crack just need good communication skills

I applied via Referral and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Basic of sales And how to convince a customer
  • Q2. How to control yourself with angry customers

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry for your failure The failures give a good lesson for your life

I applied via Walk-in and was interviewed in Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. About self, educational qualifications, prior work experience.
3

One-on-one Round (1 Question)

  • Q1. It is a client round for whichever process the hiring is for.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient, bold and confident. Always wear a smile on the face.

I applied via Walk-in and was interviewed before Jun 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction and group discussion and hr round .

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment and good team leaders and to support the agent nicely hr also very good talking and resolving the quires of Employees

Customer Care Executive Interview Questions

ICCS user image rinku sharma

posted on 15 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidant

I applied via Walk-in and was interviewed before Jun 2020.

1 Interview Round

Interview Questions

  • Q1. Introduction ND they will ask you about your experience... Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive whenever you give interview...They always ask you about yourself ND if you are experienced they will ask you about your past job experience....thats it.

Konexions Back Office Services Interview FAQs

How many rounds are there in Konexions Back Office Services Customer Care Executive interview for experienced candidates?
Konexions Back Office Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the Konexions Back Office Services interview process for experienced candidates are Resume Shortlist, Group Discussion and One-on-one Round.
How to prepare for Konexions Back Office Services Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Konexions Back Office Services. The most common topics and skills that interviewers at Konexions Back Office Services expect are Sales Process and customer care.
What are the top questions asked in Konexions Back Office Services Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the Konexions Back Office Services Customer Care Executive interview for experienced candidates -

  1. What is customer service execut...read more
  2. Name place and study qualificat...read more
  3. Communication skills b...read more

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Konexions Back Office Services Customer Care Executive Salary
based on 35 salaries
₹1.1 L/yr - ₹2.9 L/yr
23% less than the average Customer Care Executive Salary in India
View more details

Konexions Back Office Services Customer Care Executive Reviews and Ratings

based on 3 reviews

4.9/5

Rating in categories

5.0

Skill development

4.8

Work-Life balance

4.7

Salary & Benefits

5.0

Job Security

4.9

Company culture

4.8

Promotions/Appraisal

4.8

Work Satisfaction

Explore 3 Reviews and Ratings
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