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Konexions Back Office Services Business Support Executive Interview Questions and Answers
Konexions Back Office Services Business Support Executive Interview Experiences
1 interview found
(4 Questions)
- Q1. About past experience for the job role suit for the job
- Q2. Handle pressures in this job
- Q3. How do you focus on work when you in pressure
- Q4. How much time would you take to learn any new Process
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Customer Support Executive Interview Questions & Answers
Adroit Synergies
Anonymous
posted on 2 Sep 2024
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Proficient in using CRM software to track customer interactions
Excellent communication skills both written and verbal
- Q2. What is sales and marketing
- Ans.
Sales and marketing are strategies used by businesses to promote and sell products or services to customers.
Sales involves direct interaction with customers to persuade them to purchase a product or service.
Marketing involves creating awareness and interest in a product or service through various channels such as advertising, social media, and promotions.
Sales focuses on closing deals and generating revenue, while mark...
(1 Question)
- Q1. Sale any product if customer is not interested how to convince him .
- Ans.
To convince a customer who is not interested in a product, focus on highlighting the benefits, addressing their concerns, and offering a personalized solution.
Listen to the customer's objections and address them with relevant information
Highlight the unique features and benefits of the product that meet the customer's needs
Offer a personalized solution or alternative that aligns with the customer's preferences
Provide s...
Interview Preparation Tips
Abhishek Sotku
Selected
I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Questions based on Hobbies
Interview Preparation Tips
- Self introduction
Customer Support Executive Interview Questions & Answers
FiveS Digital
Anonymous
posted on 10 Feb 2024
(1 Question)
- Q1. Introduce yourself
- Ans. You need to start with basic information about yourself Name, Age City Education Work experience Salary package Hike expections Be very confident on yourself and have a bold command on your language
Customer Support Executive Interview Questions & Answers
Navigant Technologies
Anonymous
posted on 5 Feb 2024
Selected
I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self ?
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Credence Resource Management
Anonymous
posted on 9 May 2023
Verbal, Numeric & Logical questions
(1 Question)
- Q1. 1. All the Basic questions about he wants to know about me. 2. He check your Communication & Confidence level. 3. Where want to invest your first salary ? 4. How did you feel when you become a highest posi...
(1 Question)
- Q1. 1. They check our Expressions 2. They check our dressing scense 3. They notice How and What r we answer to any type of question. 4. They want short & uniqe answers 5. They also check our body language or b...
Interview Preparation Tips
2. Treat everyone as meet as your interviewer.
3. Create a strong first impression.
4. Be ready for the small talk.
5. Be on message from the outset.
(1 Question)
- Q1. Tell me Something about about Yourself
- Ans.
I am a highly motivated and customer-oriented individual with excellent communication skills.
I have experience in customer service and support roles
I am a quick learner and can adapt to new situations easily
I am a good listener and can empathize with customers' concerns
I am proficient in using various customer support tools and software
I am a team player and can work collaboratively to achieve common goals
(1 Question)
- Q1. What was your job profile
- Ans.
I was responsible for providing customer support and resolving their queries and issues.
Provided prompt and efficient customer support through various channels such as phone, email, and chat
Resolved customer complaints and issues by identifying the root cause and providing appropriate solutions
Maintained accurate records of customer interactions and transactions
Collaborated with other teams to ensure timely resolution ...
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Selected
I was interviewed before Nov 2023.
(1 Question)
- Q1. General information
(1 Question)
- Q1. Work experience
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About yourself and work area
- Q2. About yourself and due questions from MCITP and CCNA
Interview Preparation Tips
Experience: Discribe myself and about my work abilities
Tips: Communication skill should be proficient
Round: Technical Interview
Experience: Discribe about DNS, DHCP AD, AV, Outlook, OS, SWITCH, ROUTERS, VPN, LAN, WAN, and many things.
Customer Support Executive Interview Questions & Answers
Adroit Synergies
Anonymous
posted on 31 Mar 2024
Selected
I applied via Apna Jobs and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Introduced yourself
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based on 1 review
Rating in categories
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Senior Executive
163
salaries
|  ₹1.8 L/yr - ₹4.1 L/yr |
|
Team Lead
98
salaries
| ₹2.2 L/yr - ₹5.6 L/yr |
|
Telecaller
54
salaries
| ₹1 L/yr - ₹2.5 L/yr |
|
Relationship Manager
47
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