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Konexions Back Office Services

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3.0

based on 268 Reviews

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Konexions Back Office Services Customer Care Executive Interview Questions and Answers

Updated 28 Oct 2023

Konexions Back Office Services Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 28 Oct 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion is a many people talk to work growp think

Round 3 - One-on-one 

(4 Questions)

  • Q1. Name place and study qualification
    • Add your answer
  • Q2. What is customer service executive
    • Add your answer
  • Q3. Why should hire you
    • Add your answer
  • Q4. Communication skills best
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
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·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about Konexions Back Office Services?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Credence Resource Management user image Anonymous

posted on 30 Jul 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Mock call explanation
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain previous job role
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a fast-paced retail environment.

    • Managed high volume of incoming calls and emails

    • Assisted customers with troubleshooting and problem-solving

    • Processed orders and returns efficiently

    • Maintained positive relationships with customers to ensure satisfaction

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Grassroots BPO user image Anonymous

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Talk about experience
    • Add your answer
  • Q2. What are your hobbies
    • Add your answer
  • Q3. Education background
    • Add your answer
  • Q4. Language skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Customer Care Executive Interview Questions & Answers

EOS GmbH user image Tiwari mahraj

posted on 21 Dec 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction tell about ur self
    • Add your answer
  • Q2. What u do yesterday??
    • Add your answer
  • Q3. Tell me ur hobbies
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Are you comfortable day and night shift
    • Add your answer

Customer Care Executive Interview Questions & Answers

Corpone Staffing Solutions user image Anonymous

posted on 11 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Asking tell me about your self
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Asking any experience details
    • Add your answer
Round 4 - Client Interview 

(1 Question)

  • Q1. Client interview is the last phase of interview
    • Add your answer

Interview Preparation Tips

Topics to prepare for Corpone Staffing Solutions Customer Care Executive interview:
  • Basics of call centre
  • Learn some basic communication s
Interview preparation tips for other job seekers - Prepare well and take the interview be prepare good

Customer Care Executive Interview Questions & Answers

FiveS Digital user image Anonymous

posted on 22 Sep 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction of your self
    • Add your answer
  • Q2. Case based question
    • Add your answer
  • Q3. About the hobby
    • Add your answer
Round 3 - Versent 

(1 Question)

  • Q1. Communication skills and English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and composed the interview is easy nut to crack just need good communication skills

Customer Care Executive Interview Questions & Answers

Invensis Technologies user image Anonymous

posted on 13 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job experience, About native and Goals
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Qualification, Job Experience, About Native and Goals
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Get the best opportunity to improve communication skills and many more things.

Customer Care Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 19 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self
    • Add your answer

Interview Preparation Tips

Topics to prepare for ICCS Customer Care Executive interview:
  • Interview questions preparation
  • Research the company
  • Consider your eligibility for th
  • Interview dress
  • Tell us about yourself
  • Make a list of questions
Interview preparation tips for other job seekers - Don't be nervous during giving interview. Be confident and answer them whatever questions they ask from you through during the interview.

Customer Care Executive Interview Questions & Answers

Navigant Technologies user image Anonymous

posted on 3 May 2021

I applied via Referral and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell us about yourself, Have you worked earlier in any organisation,
    • Add your answer
  • Q2. Can you do 200 calls daily?
  • Ans. 

    Yes, I have experience in handling high call volumes and can efficiently manage 200 calls daily.

    • I have worked in a call center before and have handled similar call volumes.

    • I am skilled in time management and can prioritize calls based on urgency.

    • I am comfortable with using call center software to manage calls efficiently.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have worked 3 months in Navigant technologies and my experience is very bad and this is so true I did not get my offer letter yet and now i am in problem every organisation ask me for offer letter and i am Tierd.

Customer Care Executive Interview Questions & Answers

Corpone Staffing Solutions user image Captain Varun

posted on 25 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What is your past experience
    • Add your answer
  • Q3. Do you know inbound &outbound?
  • Ans. 

    Yes, I am familiar with both inbound and outbound customer care.

    • Inbound customer care involves receiving and responding to customer inquiries and requests.

    • Outbound customer care involves making proactive calls to customers for various purposes such as sales, surveys, or follow-ups.

    • I have experience in handling inbound calls and emails, as well as making outbound calls to provide assistance and gather feedback.

    • For examp...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare to self introduction
More about working at Konexions Back Office Services

Konexions Back Office Services Interview FAQs

How many rounds are there in Konexions Back Office Services Customer Care Executive interview?
Konexions Back Office Services interview process usually has 3 rounds. The most common rounds in the Konexions Back Office Services interview process are One-on-one Round, Resume Shortlist and Group Discussion.
How to prepare for Konexions Back Office Services Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Konexions Back Office Services. The most common topics and skills that interviewers at Konexions Back Office Services expect are customer care, Banking, Collections, Customer Service and Recovery.
What are the top questions asked in Konexions Back Office Services Customer Care Executive interview?

Some of the top questions asked at the Konexions Back Office Services Customer Care Executive interview -

  1. What is customer service execut...read more
  2. Name place and study qualificat...read more
  3. Communication skills b...read more

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Konexions Back Office Services Customer Care Executive Interview Process

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Interview experience

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Konexions Back Office Services Customer Care Executive Salary
based on 29 salaries
₹1.1 L/yr - ₹2.9 L/yr
28% less than the average Customer Care Executive Salary in India
View more details

Konexions Back Office Services Customer Care Executive Reviews and Ratings

based on 4 reviews

4.7/5

Rating in categories

5.0

Skill development

4.7

Work-life balance

4.6

Salary

5.0

Job security

4.9

Company culture

4.8

Promotions

4.8

Work satisfaction

Explore 4 Reviews and Ratings
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