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Konexions Back Office Services Customer Care Executive Interview Questions and Answers
Konexions Back Office Services Customer Care Executive Interview Experiences
1 interview found
I appeared for an interview in Sep 2023.
Group discussion is a many people talk to work growp think
(4 Questions)
- Q1. Name place and study qualification
- Ans.
I studied at XYZ University and have a Bachelor's degree in Business Administration.
Studied at XYZ University
Bachelor's degree in Business Administration
- Q2. What is customer service executive
- Ans.
A customer service executive is a professional who interacts with customers to provide information, handle complaints, and resolve issues.
Responsible for addressing customer inquiries and concerns
Providing information about products or services
Resolving customer complaints and issues
Maintaining customer satisfaction and loyalty
May involve handling customer feedback and suggestions
Requires strong communication and probl
- Q3. Why should hire you
- Q4. Communication skills best
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I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduction ND they will ask you about your experience...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is most important for interview
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Invensis Technologies
Anonymous
posted on 13 Sep 2024
Selected
I applied via Referral and was interviewed before Sep 2023. There were 5 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job experience, About native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Basic one just be confident you'll get hired!
I applied via Walk-in and was interviewed in Feb 2022. There were 3 interview rounds.
(1 Question)
- Q1. About self, educational qualifications, prior work experience.
(1 Question)
- Q1. It is a client round for whichever process the hiring is for.
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Jul 2022. There were 4 interview rounds.
That was good and I qualified there
GD was also I got selected nd topic was also great
(2 Questions)
- Q1. HR round basically about salary discussion
- Q2. Tell me about ur self in well proper english communication
- Ans. I try my best for all the answers
Interview Preparation Tips
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Why do you want to work in a BPO?
- Ans.
I want to work in a BPO to enhance my communication skills, engage with diverse customers, and contribute to a dynamic team environment.
I enjoy interacting with people and believe that a BPO role will allow me to enhance my communication skills.
Working in a BPO provides exposure to diverse customer queries, which helps in developing problem-solving abilities.
I appreciate the fast-paced environment of a BPO, as it keeps...
- Q2. How many years are you willing to work?
- Ans.
I am committed to a long-term career in customer care, aiming to grow and contribute positively to the organization.
I am looking for a stable position where I can grow over the next 3-5 years.
I believe in building relationships with customers and the company, which takes time.
For example, I want to develop my skills and possibly take on leadership roles in the future.
I am open to extending my tenure based on mutual gro
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Sale or fluency in English
- Ans.
Both are important but fluency in English is crucial for effective communication with clients.
Sales skills can be developed over time but language proficiency is harder to improve.
In a global market, English is often the common language used for business communication.
Miscommunication due to language barriers can lead to lost sales and damaged relationships.
However, having a basic understanding of sales techniques is s
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduction of your self
- Q2. Case based question
- Q3. About the hobby
(1 Question)
- Q1. Communication skills and English
Interview Preparation Tips
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Konexions Back Office Services Customer Care Executive Interview Process
based on 1 interview
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Konexions Back Office Services Customer Care Executive Reviews and Ratings
based on 4 reviews
Rating in categories
|
Senior Executive
158
salaries
|  ₹1.8 L/yr - ₹4 L/yr |
|
Team Lead
100
salaries
| ₹2.2 L/yr - ₹5.6 L/yr |
|
Telecaller
54
salaries
| ₹1 L/yr - ₹2.5 L/yr |
|
Relationship Manager
45
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
|
Data Analyst
36
salaries
| ₹2.5 L/yr - ₹4 L/yr |
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