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Invensis Technologies
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Invensis Technologies Customer Care Executive Interview Questions and Answers
Invensis Technologies Customer Care Executive Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before Sep 2023. There were 5 interview rounds.
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job experience, About native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
(2 Questions)
- Q1. Self Introduction
- Q2. Qualification, Job Experience, About Native and Goals
Interview Preparation Tips
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Interview questions from similar companies
Customer Care Executive Interview Questions & Answers
Bpo Convergence
Anonymous
posted on 2 May 2021
Interview Questionnaire
2 Questions
- Q1. About ur self
- Q2. Work experience
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduction ND they will ask you about your experience...
Interview Preparation Tips
I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.
My self, my job location and which company I am working right now and my salary package
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. What is most important for interview
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Bpo Convergence
Anonymous
posted on 10 May 2021
Interview Questionnaire
1 Question
- Q1. Tell me Something about your self and your family
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is your education
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How to crack the sale
- Ans.
To crack a sale, focus on building relationships, understanding customer needs, demonstrating value, and closing the deal.
Build strong relationships with customers to gain trust and loyalty
Understand the customer's needs and tailor your pitch to address their specific pain points
Demonstrate the value of your product or service by highlighting its unique features and benefits
Close the deal by overcoming objections and c...
- Q2. How to face the HR questions?
- Ans. Be confident and reply accordingly without any hesitation.
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduce yourself
- Q2. Why do you want to join this company ?
- Q3. Tell me something about social media ?
- Ans.
Social media refers to online platforms where users can create and share content, connect with others, and engage in virtual communities.
Social media allows users to share photos, videos, and updates with their network of friends and followers.
Popular social media platforms include Facebook, Instagram, Twitter, and LinkedIn.
Businesses use social media for marketing, customer service, and building brand awareness.
Social...
(3 Questions)
- Q1. Introduce yourself
- Q2. What is customer service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and offering product recommendations.
Good customer service can lead to cust...
- Q3. What is bpo ?
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Examples of BPO companies include Teleperformance, Convergys, and Accenture.
I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me something about yourself, ...why you want this job .....what is your plan in upcoming 5 years from today .
Interview Preparation Tips
- Self introduction, company's pr
Invensis Technologies Interview FAQs
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Invensis Technologies Interviews By Designations
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Invensis Technologies Customer Care Executive Interview Process
based on 1 interview
Interview experience
Customer Care Executive Interview Questions from Similar Companies
Invensis Technologies Customer Care Executive Reviews and Ratings
based on 2 reviews
Rating in categories
|
Processing Executive
263
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Process Analyst
146
salaries
| ₹1.1 L/yr - ₹3.5 L/yr |
|
Associate Consultant
91
salaries
| ₹1.5 L/yr - ₹3.6 L/yr |
|
Process Associate
54
salaries
| ₹1.4 L/yr - ₹4 L/yr |
|
Data Entry Operator
46
salaries
| ₹1 L/yr - ₹3 L/yr |
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