EOS GmbH Customer Support Executive Interview Questions and Answers

That was easy but I don't remember.

Q1. Tell me about your career journey
Ans. 
I started my career in customer support at a tech startup, where I honed my communication skills and problem-solving abilities.
• Started career in customer support at tech startup

• Developed strong communication skills

• Enhanced problem-solving abilities

• Progressed to Customer Support Executive role at current company
Answered by AI
Add your answer
Q2. Why you want to switch your previous company?
Ans. 
Seeking new challenges and growth opportunities.
• Desire for career advancement

• Looking for a more challenging role

• Seeking better work-life balance

• Company culture mismatch

• Opportunity to learn new skills
Answered by AI
Add your answer

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
Answered by AI
View 1 more answer
Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
Answered by AI
View 1 more answer

Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
Answered Anonymously
Add your answer
Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
Answered Anonymously
View 1 more answer
Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
Answered Anonymously
Add your answer
Q4. Why should hiring you
Ans. This company famous for India greatest think
Answered Anonymously
Add your answer
Q5. What are you leaving current job
Add your answer
Q6. What is ur current salary
Add your answer
Q7. How do u like one
Add your answer
Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
Answered by AI
Add your answer
Q9. How explain company
Add your answer
Q10. What Experience
Add your answer

Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
Answered Anonymously
Add your answer
Q2. Behaviour interview questions
Add your answer
Q3. Tell me about time you faced a challenging situation at work how to handling
Add your answer
Q4. Different types of interview
Add your answer
Q5. Technical and behavioral
Add your answer
Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
Answered Anonymously
Add your answer
Q7. Asking skills u
Ans. Post graduate diploma in computer application s
Answered Anonymously
Add your answer

I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
Add your answer
Q2. What Weakness u
Ans. Easy attracted people and trust everyone
Answered Anonymously
Add your answer

Q1. Skills experience
Add your answer
Q2. Strength asked u
Add your answer
Q3. Family also working hard
Add your answer

I don't know assignment

No this answer because I have complete my graduation b.com

Q1. What is Social media?
Ans. 
Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.
• Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

• Users can share photos, videos, and text posts on social media.

• Social media allows for real-time communication and interaction with others.

• Businesses use social media for marketing, custom...read more
Answered by AI
Add your answer
Q2. About native places?good thing or bad thing
Add your answer

Consist of 5 parts and you need to score 200

Hr will ask questions regarding your introduction.

Q1. What are your salary expectations?
Add your answer
Q2. What is your family background?
Add your answer
Q3. Share details of your previous job.
Add your answer
Q4. Why are you looking for a change?
Add your answer
Q5. Where do you see yourself in 5 years?
Add your answer
Q6. What are your strengths and weaknesses?
Add your answer
Q7. Tell me about yourself.
Add your answer

Q1. Where do you see yourself in 5 years?
Add your answer
Q2. What are your salary expectations?
Add your answer
Q3. What is your family background?
Add your answer
Q4. Share details of your previous job.
Add your answer
Q5. Why should we hire you?
Add your answer
Q6. What are your strengths and weaknesses?
Add your answer
Q7. Tell me about yourself.
Add your answer

Q1. Tell me about your self
Add your answer
Q2. How did you spend your yesterday
Add your answer
Q3. What is BPO & what is inbound or outbound
Add your answer
Q4. Why should we hire you
Add your answer

Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Proficient in using CRM systems and ticketing platforms

• Ability to handle high-pressure situations and irate customers

• Received multiple awards for excellent customer service
Answered by AI
View 1 more answer
Q2. Tell me about your past experiences
Ans. 
I have over 5 years of experience in customer support roles, handling various inquiries and providing solutions.
• Handled customer inquiries via phone, email, and chat

• Resolved customer complaints and issues in a timely manner

• Provided product information and assistance to customers

• Collaborated with other departments to ensure customer satisfaction

• Trained new customer support representatives
Answered by AI
Add your answer

Easy assignment and computer based

Q1. Tell me about your plans for next 5 years
Ans. 
In the next 5 years, I plan to further develop my customer support skills, take on more responsibilities, and potentially move into a leadership role within the company.
• Continue to improve my communication and problem-solving skills

• Attend relevant training and workshops to stay updated on industry trends

• Seek opportunities for advancement within the company, such as team lead or manager roles
Answered by AI
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Respond to a particular scenario where the customer is dissatisfied and we are trying to make it right
Add your answer