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Konexions Back Office Services

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2.9

based on 293 Reviews

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Konexions Back Office Services Customer Service Professional Interview Questions and Answers

Updated 18 Mar 2022

Konexions Back Office Services Customer Service Professional Interview Experiences

1 interview found

Customer Service Professional Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the position.

    • I believe that fair compensation is important for any job.

    • I am open to negotiation and would like to discuss the salary range for this position.

    • I am more interested in finding the right fit and opportunity for growth rather than focusing solely on salary.

    • I am confident that my skills and experience make me a valuable candidate

    • Answered by AI
    Add your answer
  • Q2. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years, I see myself as a senior customer service professional leading a team and implementing strategies to enhance customer satisfaction.

    • Leading a team of customer service representatives

    • Implementing strategies to improve customer satisfaction

    • Continuously learning and staying updated with industry trends

    • Building strong relationships with customers

    • Contributing to the growth and success of the company

    • Answered by AI
    Add your answer
  • Q3. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced customer service professional with a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Received multiple positive customer feedback and recognition

    • Implemented new customer service strategies resulting in improved customer satisfaction

    • Proficient in us

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive have confidence in ureself

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Interview Tips & Stories
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mrstorm
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90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Back Office Executive Interview Questions & Answers

Credence Resource Management user image Anonymous

posted on 22 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Self Introduction basic questions about your work experience skills, software worked on previous company.
    • Add your answer
  • Q2. Grammar test to check your communication skills and email writing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your communication skills, fluency up-to-date if going for US your English should fluent with good accent.

Customer Support Executive Interview Questions & Answers

Adroit Synergies user image Anonymous

posted on 9 Aug 2020

I applied via Walk-in and was interviewed before Aug 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. I had asked firstly tell me about yourself. About your education and family detail How much you have the experience . Have you ever worked in any BPO before it. What the salary expects from us. What is yo...
    • Add your answer
  • Q2. My name Is anil sharma and I born and brought up in aligarh. There are six members in my family . Firstly , father does work In a private factory and mother is home maker . Me and my brother and sister al...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all , Tell me about yourself , family background , what is your education , what is your experience , what is your skill , what is your hobby , what is your strength .

Customer Care Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 6 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction ND they will ask you about your experience...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive whenever you give interview...They always ask you about yourself ND if you are experienced they will ask you about your past job experience....thats it.

Customer Service Executive Interview Questions & Answers

Credence Resource Management user image Anonymous

posted on 2 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me why would you want to work as customer service assistant?
  • Ans. 

    I enjoy helping people and providing excellent customer service.

    • I have a passion for assisting others and ensuring their needs are met.

    • I have strong communication and problem-solving skills.

    • I thrive in a fast-paced environment and enjoy the challenge of resolving customer issues.

    • I have previous experience in customer service roles and have received positive feedback from customers.

    • I believe in the importance of buildin...

    • Answered by AI
    Add your answer
  • Q2. What is your best customer service experience?
  • Ans. 

    My best customer service experience was when I helped a customer resolve a complex issue with their online banking account.

    • I patiently listened to the customer's problem and empathized with their frustration.

    • I asked probing questions to gather all the necessary information to understand the issue.

    • I researched and explored different solutions to find the best resolution.

    • I communicated the steps clearly to the customer a...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great communication
Tips of good customer service

Customer Support Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 11 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about urself
    • Add your answer
  • Q2. How many years you have experience
    • Add your answer
  • Q3. How long you work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No comments

Customer Care Executive Interview Questions & Answers

ICCS user image rinku sharma

posted on 15 Jan 2021

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about you
    • Add your answer
  • Q2. Normal questions
    • Add your answer
  • Q3. All candidates select
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidant

Customer Service Executive Interview Questions & Answers

Adroit Synergies user image Anonymous

posted on 26 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About yourself.
    • View 1 more answer
  • Q2. Last Experience
    • Add your answer
  • Q3. Education qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never search for interview questions, because questions can be anything, Questions depends on HR and our mentality. Questions can be about yourself, can be about your past birthday, or can be about your past work experience. If you search for the questions for the interview, you will keep searching for the questions. My advice for the interview is, keep confident and keep positive thinking.

Customer Service Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 26 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
    • Add your answer

Customer Support Executive Interview Questions & Answers

Credence Resource Management user image Anonymous

posted on 5 Nov 2022

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself? What are your hobbies?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
Round 3 - Group Discussion 

They asked me regarding the salary expectations. They asked me certain questions regarding my education.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Be polite and good. Answer every question with the best possible way.
More about working at Konexions Back Office Services

Konexions Back Office Services Interview FAQs

How many rounds are there in Konexions Back Office Services Customer Service Professional interview?
Konexions Back Office Services interview process usually has 1 rounds. The most common rounds in the Konexions Back Office Services interview process are HR.

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