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iQor Global Services Engineer- Customer Support Interview Questions and Answers
Updated
6 Nov 2023
1 interview found
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Anonymous
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. Oral technical interview by service manager at office. Add Answer
- Q2. He has check my performance customer site for a week. Then select. Add Answer
- Q3. Regarding error code Add Answer
3
Technical Round (2 Questions)
- Q1. Checked performance Add Answer
- Q2. Yes checked performance Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am IT customer support engineer and support laptop, desktop, networking and all types printer.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about iQor Global Services?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
Less than 2 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Sep 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Why you are looking for a new job now? View Answers (1)
- Q2. Why you become interested in our company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Kushagra Jain
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Group Discussion Round
Work on fluent English
2
HR Round (1 Question)
- Q1. Prefer location Add Answer
I applied via Referral and was interviewed before Sep 2021.
2 Interview Rounds
1
Group Discussion Round
First round was group discussion , it was easy. they were looking for fluency in english
2
One-on-one Round (2 Questions)
- Q1. They asked about my college project Add Answer
- Q2. They asked me to review about movie recently watched Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Overall the interview process was easy . Be confident in answering the question it will help.
Customer Service Executive Interview Questions
Etech Global Services
Rahul Redas
posted on 2 Sep 2024
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Aug 2024.
4 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduction and all Add Answer
- Q2. Previous work experience View Answers (1)
2
Aptitude Test Round
Typing test and listening test
3
Technical Round (2 Questions)
- Q1. Ms Excel shortcut keys Add Answer
- Q2. Other troubleshooting questions Add Answer
4
One-on-one Round (2 Questions)
- Q1. Manager round will ask about your strengths and weakness Add Answer
- Q2. Why do you want to join and all View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Referral and was interviewed in Sep 2024.
2 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. What is your favorite season and why? View Answers (1)
- Q2. Which movie is your favorite and why View Answers (1)
2
Assignment Round
It was a typing test on a computer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Normal introduction Add Answer
- Q2. Career Objectives and experience View Answers (1)
- Q3. Qualifications and problem solving Add Answer
- Q4. Manager round and skill questions. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be very professional and confident for the interview
Harmanpreet Kaur
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Describe yourself Add Answer
- Q2. Related studies Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. General questions abt customer handling Add Answer
2
One-on-one Round (2 Questions)
- Q1. General questions Add Answer
- Q2. Abt customer service Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Normal question about your re Round (2 Questions)
- Q1. What's your hobbies..? Add Answer
- Q2. What is the customer service representatives job role and what are you thinking about this job? Add Answer
2
Technical Round (1 Question)
- Q1. Writing test in this test they will give you a paragraph Add Answer
iQor Global Services Interview FAQs
How many rounds are there in iQor Global Services Engineer- Customer Support interview?
iQor Global Services interview process usually has 3 rounds. The most common rounds in the iQor Global Services interview process are Technical and Resume Shortlist.
What are the top questions asked in iQor Global Services Engineer- Customer Support interview?
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People are getting interviews through
based on 1 iQor Global Services interview
WalkIn
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join iQor Global Services Delivering an outstanding omnichannel customer experience.
Engineer- Customer Support Interview Questions from Similar Companies
13%
more
than the average Engineer- Customer Support Salary in India
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iQor Global Services Engineer- Customer Support Reviews and Ratings
based on 10 reviews
Rating in categories
|
Senior Agent
157
salaries
|  ₹2.7 L/yr - ₹5 L/yr |
|
Agent
107
salaries
| ₹2 L/yr - ₹4.2 L/yr |
|
Senior Executive
106
salaries
| ₹2.6 L/yr - ₹5.6 L/yr |
|
Charge Back Analyst
78
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
|
Repair Engineer
58
salaries
| ₹1.2 L/yr - ₹4 L/yr |
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