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iQor Global Services Engineer- Customer Support Interview Questions and Answers for Freshers

Updated 6 Nov 2023

iQor Global Services Engineer- Customer Support Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Oral technical interview by service manager at office.
  • Q2. He has check my performance customer site for a week. Then select.
  • Q3. Regarding error code
Round 3 - Technical 

(2 Questions)

  • Q1. Checked performance
  • Q2. Yes checked performance

Interview Preparation Tips

Interview preparation tips for other job seekers - I am IT customer support engineer and support laptop, desktop, networking and all types printer.

Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Convergys?
  • Ans. 

    I want to join Convergys because of its reputation for providing excellent customer support and opportunities for career growth.

    • I am impressed by Convergys' track record of delivering top-notch customer service.

    • I am excited about the potential for career advancement and professional development at Convergys.

    • I believe my skills and experience align well with the requirements of the Customer Support Engineer role at Conv

  • Answered by AI
  • Q2. What is your salary expectations and all?
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role.

    • I have researched the average salary range for Customer Support Engineers in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the team.

    • I am also interested in discussing benefits and opportunities for growth within t

  • Answered by AI
  • Q3. Operation round via Skype in which they asked about my work experience
  • Q4. We had a discussion on various topic like Rising Air Pollution in Delhi

Interview Preparation Tips

Round: Test
Experience: Passage writing test to check grammatical and word power.

Round: Test
Experience: Typing test and grammar test.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you are looking for a new job now?
  • Ans. 

    Seeking new challenges and growth opportunities in a supportive environment.

    • Looking to expand my skill set and knowledge in a new role

    • Interested in working with a different team or company culture

    • Seeking better work-life balance or career advancement

    • Want to contribute to a company that aligns with my values and goals

  • Answered by AI
  • Q2. Why you become interested in our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool job, nice people, and really cool interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I appeared for an interview in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Good he treated me as like freind
  • Q2. Introduction what you salary expected
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role.

    • I have researched the average salary range for this position in the industry.

    • I am confident in my abilities to contribute value to the company and expect fair compensation.

    • I am flexible and willing to negotiate based on the overall compensation package offered

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Work on fluent English

Round 2 - HR 

(1 Question)

  • Q1. Prefer location

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. You need to introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is good for freshers who wants to start their career.

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Technical 

(1 Question)

  • Q1. Explain P2P cycle in brief
  • Ans. 

    P2P cycle involves the entire process of procuring goods or services from a supplier and making payments for them.

    • P2P stands for Procure-to-Pay.

    • It starts with identifying the need for goods or services and creating a purchase requisition.

    • The requisition is then approved and converted into a purchase order.

    • The purchase order is sent to the supplier, who delivers the goods or services.

    • Upon receipt, the goods are inspecte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good opportunity for freshers,
Excellent Communication required for this job global

Interview Questionnaire 

1 Question

  • Q1. What do you know about company Education and other question Fluent in english is must

Interview Preparation Tips

Round: Test
Experience: Normal typing test and some aptitude question

I applied via Referral and was interviewed before Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Very First Question: Tell me About Your self ?

Interview Preparation Tips

Interview preparation tips for other job seekers - As per my Experience most of the HR's will see candidates communication, stage fear nd confident level if the candidate is fresher and if he is experienced they will see how much hd knows about the previous processes which he did nd never ever share negative thoughts about previous company or mangers. It will be a black spot. Tnx for your time to reading this.

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just a short self introduction and a topic on which we have to speak 2 min with fluent English and proper Grammer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Useless Company who believes in religious Discrimination.

iQor Global Services Interview FAQs

How many rounds are there in iQor Global Services Engineer- Customer Support interview for freshers?
iQor Global Services interview process for freshers usually has 3 rounds. The most common rounds in the iQor Global Services interview process for freshers are Technical and Resume Shortlist.
What are the top questions asked in iQor Global Services Engineer- Customer Support interview for freshers?

Some of the top questions asked at the iQor Global Services Engineer- Customer Support interview for freshers -

  1. He has check my performance customer site for a week. Then sele...read more
  2. Oral technical interview by service manager at offi...read more
  3. Yes checked performa...read more

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iQor Global Services Engineer- Customer Support Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Join iQor Global Services Delivering an outstanding omnichannel customer experience.

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iQor Global Services Engineer- Customer Support Salary
based on 11 salaries
₹1.8 L/yr - ₹6.2 L/yr
11% more than the average Engineer- Customer Support Salary in India
View more details

iQor Global Services Engineer- Customer Support Reviews and Ratings

based on 10 reviews

4.8/5

Rating in categories

4.8

Skill development

4.7

Work-life balance

4.8

Salary

4.7

Job security

4.8

Company culture

4.0

Promotions

4.8

Work satisfaction

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